Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I strongly dislike ordering online due to sizing and returns hassle. Xmartial was gracious enough to send me 1 pair of two different sizes to eliminate any confusion. Personally, this was a huge stres... Ver mais

Classificada 5 em 5 estrelas

I had an awesome experience with Xmarial. As soon as I placed my order within 30min they immediately reached out to confirm that the sizes worked for me. They continued to work with me until we dialed... Ver mais

Classificada 5 em 5 estrelas

All of the gear I purchased was delivered quickly and the customer service reps were super helpful with questions I had in regard to my orders. I would definitely order from them again as the quality... Ver mais

Classificada 5 em 5 estrelas

XMartial has the best variety of high quality materials and excellent customer service. The mix between really exciting looking no gi sets and minimalist is great. I received the Aztec a the Black dim... Ver mais

Informações sobre a empresa

  1. Loja de roupa desportiva

Escrito pela empresa

XMARTIAL builds gear for combat athletes, by combat athletes. As longtime practitioners of BJJ, Muay Thai, and MMA, we’ve turned the mats into our laboratory, and our product into high-quality, stylish gear that everyone can wear with pride – without breaking the bank.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

558 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 40% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great Company

They are great with communication and always keep you up-to-date with any delays. They always have good sales and are almost always giving out discount codes.

Overall great quality gear, 10/10 would recommend.

10 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great rashguards

I have bought several rash guards from xmartial and have always been very pleased with how well they are made and hold up during rolls. I have never had an issue with them coming up as they are lined with rubber along the bottom. The only downside is that it does take a few weeks to get in but their products are definitely worth the wait.

12 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great Service

This company sells great BJJ rash guards and they go the extra mile to make sure they send you the right size.

1 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing customer service

Amazing customer service! I can’t say enough good things about the people who represent this brand. They are constantly coming up with new, fun designs for all ages and sexes. My entire family and members of my gym represent this brand proudly and will continue doing so. Thank you again

23 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

High quality

High quality, amazing designs. Both Gis and rashguards fit perfectly. Best in the game, great for training and competing. Great Customer service.

22 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

BEST quality

I’ve tried out several different brands of rashguards and XMartial by FAR has the best quality of all of them. The sizing is perfect and they come in a huge amount of cool designs.

12 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

TOP Quality

I´ve been getting gear from XMartial since 2020 because I like the designs BUT the most important thing of all is the QUALITY of the gear, my 2020 rashguards are still in excellent shape. Recommended 1000%.

7 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Genuinely surprised by the quality

Genuinely surprised by the quality. I am very happy with my order. Customer service reached out for size recommendations and they were spot on based off my weight and height. I will buy more from XMARTIAL in the future.

26 de abril de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Been waiting 2.5 months for short…

Been waiting 2.5 months for short order.. customer service has no authority and I believe is based in another country

Still absolutely no update. Only a rest assured, “ I will get this to my manager”

I feel bad for the call center, but I placed an over 1k order that I’m starting to wonder if will ever get to me.

Really confused as to how they have become such a big brand?

Another time I ordered just a one pair of custom Muay Thai shorts, and they first sent the wrong ones.. and the right ones took about 2 months to come.

Pretty frustrated. (Also I think this might be the only time I’ve ever written a bad review on anything) just have to give people a heads up.

24 de abril de 2024
Opinião espontânea
logótipo da xmartial.com

Resposta da xmartial.com

Hi Adam,

We sincerely sympathize for any dissatisfaction you may have experienced with the delay in receiving your custom orders.

On our website's custom gear page (https://www.xmartial.com/products/custom-rash-guard), it's outlined that the processing time for custom gears may take up to 6 weeks. This process involves creating a mock-up and sending it to you for approval before proceeding with the printing. Additionally, with your order exceeding $1,000, took more time as we sent you a sample to ensure you're satisfied with the fabric and printing quality before mass production begins.

This meticulous process is aimed at ensuring the print and quality meet your expectations, especially for larger orders.
Once again, we deeply apologize if this delay did not meet your expectations. We always strive to expedite our processes, but there are factors beyond our control, such as the time taken for customers, like yourself, to confirm mock-ups or provide any revisions.

If you have any further concerns or questions, please do not hesitate to let us know.

Classificada 5 em 5 estrelas

Long time Customer

I have tried quite a few rashguards but X Martial so far has been my favorite in regards to quality of material and designs. I seems they have some what fixed the shipping problem I was having with them. I received my recent order in a decent amount of time. I have order quite a lot from X Martial and have only had one or two mix up's which were remedied.

I really like there products and plan on being a long time customer.

31 de março de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Poor execution, design, and sure hard for customer instructions.

Did not follow instructions on a custom rash guard I ordered. They did 2 mock ups of the rash guard. The first completely disregarded all my instructions and the second was a poor execution of the instructions I provided. Both seemed lazy and like they didn’t care at all to provide a quality design. Communication was basic. They didn’t try to reach out and see what I wanted in the design after the first was not made at all the way I wanted. They just said they’d do it again and penalized me for them not doing the first one how I wanted. Overall dissatisfied with the execution and just general lack of not wanting to really try to do the rash guard the way I requested which wasn’t really a hard design to do.

23 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Best quality rash guard I’ve ever worn.

I recently purchased a rash guard from XMartial, and I must say, it’s absolutely fantastic. The material is thick and of high quality, providing excellent durability and comfort during grappling sessions.

What truly sets XMartial apart is their exceptional customer service. The team was incredibly helpful, attentive, and communicative throughout the entire process, ensuring that I was completely satisfied with my purchase. I highly recommend XMartial to anyone looking for top-notch BJJ gear and excellent customer service. I’ll definitely be a returning customer!

12 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great with communication!

Material is super soft. I love the rash guard I got. The spat sizing is off. Per their website measurements I fell under a L/XL.
I originally was going to order a M.
Team member emailed next day to confirm sizing since I sent them my sizing too, team member suggested I ordered the L. So I did after they also said I could exchange if I did need to size down.

After about a month of anticipation I finally got my spats and rash guard. Rash guard fits great, I just wish the rubbering around the waist was a bit more sticky so it doesn’t ride and the spats ended up being too big. I’ll probably exchange them for a small instead of a medium. Good quality still.
Im glad I finally got my stuff!

4 de março de 2024
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais