XMONIES Opiniões 

20
TrustScore: 3 em 5

3,1

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Informações sobre a empresa

  1. Serviço de transferência de dinheiro
  2. Serviço de pagamento

Escrito pela empresa

XMONIES, is a International/ Cross-Border Remittance and Payments Platform and fully owned by XeOPAR Fintech Private Limited, focused on Micro-Small-Medium transactions for Individuals & Businesses. XMONIES make cross-border fund transfers cost-effective, transparent, and hassle-free without any hidden charges.


Informações de contacto

3,1

Aceitável

TrustScore: 3 em 5

20 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,1

Todas as opiniões

(20)

0 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Lost £2,000 after transferring money on…

Lost £2,000 after transferring money on November 28 via Xmonies. Despite multiple emails and reminders, I haven’t received the funds. There’s no transparency, and I have zero trust in this website. It’s better to use more reputable brands to keep your money safe.

28 de novembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Kudos to XMONIES

I've found XMONIES to be a very reliable provider for remittance services. I use their service to send money to India and have never encountered any issues. Their customer support team is polite, friendly, and always available to assist with any questions. I'm extremely satisfied with the quality of service XMONIES provides and highly recommend them as a trusted remittance provider.

23 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Fast and Reliable Service

I use XMONIES as my trusted remittance provider for all my money transfer needs in India. Their service is consistently fast and reliable, and their customer support team is extremely helpful and responsive. I highly recommend XMONIES to anyone looking for a dependable and efficient money transfer service!

23 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I recently sent money thru xmonies and…

I recently sent money thru xmonies and it got delivered same day. Though I had to upload my kyc document twice but their support team helped me to update the same as it was rejecting due to unclear copy. as my kyc was completed, my money was also delivered within half hours. The site was down for few months but not active again and giving better rate from other websites.

9 de outubro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Don’t use this website I’m giving zero rating

I’m not happy I transferred money at 24th of November today is 31st of December still money is not transfer and even not refunded. I emailed them more than three times and get this reply always (the FCA/Administration has taken over Rational FX and will soon clear the Nostro account in order to process the refund) but still didn’t get refund. Hopefully I will get my money soon 🙏 I don’t know its a scam or what ? Or if you try to call on their customer helpline number it’s not working going on voicemail every time. Now i had to beg for my own money.

24 de novembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

My money is stuck since 28th Nov

My money is stuck since 28th Nov. I made the transfer of 2k Quid and payment not processed to beneficiary till date.
They sent me an email today that my transaction is closed and no money will be transferred. Please refund my money back in UK account.

28 de novembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Money stuck for a week

Dear Xmonies team

I have transferred my money to your account for remitance in India on 27 Nov 23 and today is 3 Dec. Its 6 days. Earlier I had sent you emails and I was told that there is some technical issues and the same will be resolved at the earliest. I have waited patiently till today. Now I get an email that my transaction is closed. Where is my money gone? I am highly distressed by this. I had earlier used your services 2-3 times and had no problem but this time its very very distressing and even after sending multiple remainder emails I am not getting any email and I have been requesting for calls as well which has not been honored. There is no way to speak to customer care other than the voice mails which I have done multiple times. I am really distressed, Please help and respond

27 de novembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Very quick response from the support…

Very quick response from the support team right from the initiation of transaction till closure of the transaction.

31 de agosto de 2023
logótipo da XMONIES

Resposta da XMONIES

Thank you Ravi for encouraging us by giving 5 star rating. We always strive to serve you better in future with new features and enhancements.

Regards
XMONIES Team

Classificada 1 em 5 estrelas

The worst ever remittance service

The worst ever remittance service. I booked a transaction of 672 GBP (XR-RFX-76881358640008) with xmonies. Everything was fine until i transferred money into their account! Once i deposited money they started asking me the 'proof of id' of the recipient and other details that i had already provided at the time of booking transaction. Does this even make any sense that i should provide proof of identity of someone whom i am transferring the money to. Ok i provided the details then they said everything is fine now and the transaction will be processed shortly (they were calling me until this time). Now after that their number doesn't connect, no response to my email from last 48 hours and I do not even know what's happening with my money. Don't ever use their services if u don't want this trauma.

4 de setembro de 2023
Opinião espontânea
logótipo da XMONIES

Resposta da XMONIES

Dear Baljit SINGH,
We sincere apologize for the inconvenience caused. The compliance often validates the records of recipients as per audit guidelines of FCA & RBI. While as the compliance team received recipient data and verified, your transaction was processed. We always to strive to serve you better with maximum value of your money with transparency and speed. Hope you understand the regulatory requirements of two countries and give us opportunity to serve again.

Regards
XMONIES Team

Classificada 5 em 5 estrelas

Highly recommend

Highly recommend, if someone is transferring money from UK to India, best exchange rate, no transaction fees and very fast Service

22 de setembro de 2022
Opinião espontânea
Classificada 2 em 5 estrelas

Transaction Ref no RFX-88881353110004

Transaction Ref no RFX-88881353110004. Your transaction time is really poor. I have initiated this transfer 09-02-2023 till now the money is not credited in my india account. Whereas the money in uk debited instantly. Even though your exchange rates are good , but you need to improve your transactions to be faster. Also please provide me a contact number to talk to someone from Xmonies.

9 de fevereiro de 2023
Opinião espontânea
Classificada 3 em 5 estrelas

yesterday I transfer 102£ with the…

yesterday I transfer 102£ with the help of Xmonies but my transcation is still under processing.My transcation id is XR99161353280002.Kindly please let me know when the process is complete as i have to urgently sent this money to my family.

Thank you

26 de novembro de 2022
Opinião espontânea
logótipo da XMONIES

Resposta da XMONIES

Hi Jasreet,

Thanks for the trust that you showed on us. Our endeavor is to keep our customer's priorities on top. Your transaction has been processed. Kindly check with your family to verify the receipt if their bank account in India for the same.

We are always open for suggestion & feedback to improve customer experience. You can write to us on care@xmonies.com

Regards
XMONIES Team

Classificada 5 em 5 estrelas

Got the best GBP to INR rate to send money to India

Used it for sending money back home, as a Student getting good rates is important and xmonies Forex rate was exactly the same rate I was getting on google at the time without any additional transactional or forex charges.

29 de setembro de 2022
Opinião espontânea
logótipo da XMONIES

Resposta da XMONIES

Thank you Omkar for encouraging us. We aspire to always serve you better.

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