Xtracold Icebar Opiniões 306

TrustScore: 4 em 5

3,9

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Cool bar but could be bigger / more activities in the ice bar itself. Gloves should have touch-screen fingertips. Please bring back the white coats. More clarity on how the entry works / where to wait... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

It’s a great concept with a lot of hard work put into making it a unique experience for everyone. Shots and alcohol in ICE actually tastes awesome !! The showman, forgot his name, looked like Jason Mo... Ver mais

Classificada 4 em 5 estrelas

Amazing experience and lots of fun!! Staff were enthusiastic and energetic. I would only suggest that no funny remarks are made about people who choose to drink non-alcoholic beverages - it can be a s... Ver mais

Classificada 5 em 5 estrelas

Ok so I haven't visited the Icebar yet...but I made the mistake of purchasing the wrong date. When I reached out (via email) and communicated my mistake, they quickly (within one business day) replied... Ver mais

Informações sobre a empresa

  1. Bar
  2. Bar de cocktails
  3. Atracção turística

Escrito pela empresa

Literally the coolest bar in town! Kept at a constant -10°C, with everything down to the glasses made out of ice. The three drinks included in your ticket will certainly help to keep you warm in this ice-cold world.


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

306 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a opiniões negativas

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Classificada 5 em 5 estrelas

Quick Response

Ok so I haven't visited the Icebar yet...but I made the mistake of purchasing the wrong date. When I reached out (via email) and communicated my mistake, they quickly (within one business day) replied to my request for a refund. So, based upon that, I have to say the customer service is above par.

24 de maio de 2022
Classificada 3 em 5 estrelas

El sitio es muy acorde a lo que se…

El sitio es muy acorde a lo que se ofrece, pero cuando vas a un bar quisieras escuchar algo de musica... no solo sentir el frio y beber en vasos de hielo (que la verdad estan bastante bien hecho). El sitio me gusto!

Sin embargo le falta "espiritu" de bar cuando entras en el segundo espacio que es donde realmente hace frio.

Bueno para una sola vez, no repetiria.

19 de maio de 2022
Classificada 2 em 5 estrelas

Het is er heel smerig

Het is er heel smerig. Je plakt aan de lvloer met je schoenen. Hebt weinig tijd om je drankje op te drinken.
De jassen en handschoenen die je krijgt zijn kapot en erg dun materiaal.
Je staat hutje matje in de bar. Eigenlijk alleen in de rij voor je drankjes en snel opdrinken en wegwezen want de volgende groep staat al weer te wachten. Erg duur voor een smerige ervaring.

17 de maio de 2022
Classificada 1 em 5 estrelas

We didn't want to go to ice bar but…

We didn't want to go to ice bar but only wanted to do the Heineken tour and now can't get it tickets cancelled

17 de maio de 2022
logótipo da Xtracold Icebar

Resposta da Xtracold Icebar

Dear John,

Thank you for your review and feedback.

We are sorry to hear you could not go to the Heineken experience as planned.

We would like to highlight that we do our best to make information about cancelations visible on our website to help our guests, as stated there, due to our agreement with Heineken Experience, the tickets are not possible to cancel.

We hope that despite that you had an amazing time in Amsterdam.

Kind regards,
Xtracold Icebar

Classificada 3 em 5 estrelas

Mäßig aber ein Erlebnis

Die Beschreibung bei Get your Guide passte nicht. In der ICE bar direkt gibt es nur Bier, Wodka oder O-Saft (2 frei Getränke).
In der Vorbar gibt es dann ein Freigetränk, da gab es eine kleine Cocktailauswahl.
Leider wussten wir das nicht und 26,50€ ist sehr teuer für 2 Bier, 1 Cocktail und Eintritt.

14 de maio de 2022
logótipo da Xtracold Icebar

Resposta da Xtracold Icebar

Dear Kunde,

Dankeschön for your review.

We really appreciate your feedback and we are sorry to hear the experience did not meet your expectations.

We hope you had an amazing evening in Amsterdam.

Kind regards,
Xtracold Icebar

Classificada 3 em 5 estrelas

It was just okay.

The Ice Bar was okay, but not what we expected. You are basically in a freezer. They're bits of ice and snow about but don't expect everything to be made of ice as you see at some Scandinavian ice bars. Furst drink in the normal bar was nice, then the two in the Ice Bar are either shots or a beer.
You get a coat and gloves to wear, but my gloves were damp which actually made my hands cold. Some were in there without coats as there were not enough. It's an experience but not worth the money.

14 de maio de 2022
logótipo da Xtracold Icebar

Resposta da Xtracold Icebar

Dear Paul,

Thank you for your review and feedback.

We are sorry to hear your experience was not as good as expected.

We hope you enjoyed visiting Amsterdam.

Kind regards,
Xtracold Icebar

Classificada 5 em 5 estrelas

Good birthday present

The Icebar experience was a present for my boyfriend whilst we were on holiday in Amsterdam. The staff are lovely and you can tell they like their jobs! The offers on alcohol in the bar in the front were very good! My experience with the ice bar was chilly of course it got to -9.8 and that’s all we could withstand haha. It was a beautiful bar made out of ice and it was everything we were expecting and more! We are really grateful for the experience we had and omg I have never been so drunk!

11 de maio de 2022
logótipo da Xtracold Icebar

Resposta da Xtracold Icebar

Hey Alesha,

Thank you for the 5 stars and sweet words.

We are happy to hear you and your boyfriend had such a nice experience, it is an honor that you have chosen our venue to celebrate this special date.

We hope we can welcome you again for a (n)ice evening.

Kind regards,
Xtracold Icebar

Classificada 5 em 5 estrelas

,the best

the best,five minute all ok

11 de maio de 2022
logótipo da Xtracold Icebar

Resposta da Xtracold Icebar

Dear Zisios,

Thank you for the 5 stars.

We are happy to hear you had a nice and smooth experience with our website.

We are looking forward to welcoming you.

Kind regards,
Xtracold Icebar

Classificada 1 em 5 estrelas

All to expensive compared to what it…

All to expensive compared to what it is. Crowed and a bit of a scam. In and out in less of 20 minutes

8 de maio de 2022
logótipo da Xtracold Icebar

Resposta da Xtracold Icebar

Dear Cecille,

Thank you for your review and feedback.

We are sorry to hear we could not meet your expectations, we want to highlight that in order to accommodate our guests better and also make it in a way that is healthier, we separate the time in icebar for a 20min visit but all our guests are welcome to stay at our lounge as long as possible.

Hopefully, you had an amazing trip to Amsterdam

Kind regards,
Xtracold Icebar

Classificada 5 em 5 estrelas

Easy to use website and made the venue look good.

Easy to use website and made the venue and offering look enticing. Payment process straightforward. I’m clear on what happens next with tickets and how it will go on the day.

5 de maio de 2022
logótipo da Xtracold Icebar

Resposta da Xtracold Icebar

Dear Wayne

Thank you so much for the 5 stars.

We are glad you had a nice experience with our website, hopefully, when you visit us you will also have a (n)ice evening.

We are looking forward to welcoming you.

Kind regards,
Xtracold Icebar

Classificada 5 em 5 estrelas

Fun outing

Fun outing. Really enjoyed being in the cold with the staff in character.

3 de maio de 2022
logótipo da Xtracold Icebar

Resposta da Xtracold Icebar

Dear Niki,

Thank you very much for the 5 stars.

We are happy to hear you a such a (n)ice time with us, our colleagues will be happy to hear it.

You are more than welcome to visit us again in the future.

Kind regards,
Xtracold Icebar

Classificada 1 em 5 estrelas

Not worth

Not worth and shabby place

2 de maio de 2022
logótipo da Xtracold Icebar

Resposta da Xtracold Icebar

Dear RB,

Thanks for your review.

We are sorry to hear the experience did not meet your expectations.

We hope you had an amazing evening in Amsterdam.

Kind regards,
Xtracold Icebar

Classificada 5 em 5 estrelas

I booked a tour then realised it was…

I booked a tour then realised it was the wrong date!
It was sorted straight away no quibble new date organised super service

2 de maio de 2022
logótipo da Xtracold Icebar

Resposta da Xtracold Icebar

Hey Kellie,

Thank you for the kind words!

We are always happy to help our guests, we are really glad to read we were able to assist you.

We are looking forward to welcoming you.

Kind regards,
Xtracold Icebar

Classificada 5 em 5 estrelas

Great fun

Great fun. We had a really fun time, the staff were excellent, super helpful and funny

1 de maio de 2022
logótipo da Xtracold Icebar

Resposta da Xtracold Icebar

Dear Laura,

Thank you for the 5 stars.

We are very happy to read you had a (n)ice time, your kind words about our colleagues are highly appreciated, and we will make sure to share them with them.

Hopefully, we can welcome you again for another fun evening.

Kind regards,
Xtracold Icebar

Classificada 5 em 5 estrelas

Very easy to book and navigate through…

Very easy to book and navigate through the website.

1 de maio de 2022
logótipo da Xtracold Icebar

Resposta da Xtracold Icebar

Dear Kerrie,

Thank you for this nice review.

We are glad to read you had a nice and smooth experience with our website.

We are looking forward to welcoming you.

Kind regards,
Xtracold Icebar

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