To be fair. It's a new non gam stop casino. I've tried them all. This ones the newest one and obviously there's loads of bad reviews. I deposited 20 quid, turned it into 200, withdrawal via bank trans... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Trusted casino site that pays out right at the 24th hour,they also pay out in the currency that you use so no hidden charges ect, great selection of games and easy site to navigate. My only criticism... Ver mais
A empresa respondeu
World's BEST gambling website/app So many bonuses available Fast withdrawals Customer service agents are so polite and caring I wouldn't use any other site, honestly it's amazing! Sig... Ver mais
A empresa respondeu
Well ,, I played and won of the deposit bonus and got my cash payed out at 9.10 on a Sunday morning good lump aswell , I don’t get a great feel for the site but had 3 withdrawals all go through then j... Ver mais
A empresa respondeu
4,1
Bom
434 opiniões
Respondeu a 95% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
amazing games and customer service
amazing games and customer service
2 de junho de 2025
Opinião espontânea
Resposta da Xtraspin
Hello, Jordan!
Thank you for sharing your experience! It’s a joy to hear that our guests had a great time. Your support is very important to us, and we look forward to having you back soon!
Best regards,
XtraSpin Team
Great online casino
I Enjoy the choice of games and activities on extraspin, it's a professional site and if you have an issue, the online chat is quick to respond and resolve them. Well done
3 de junho de 2025
Opinião espontânea
Resposta da Xtraspin
Hello, Ricky!
We’re grateful for your kind review! It’s always a pleasure to learn that our guests enjoyed their visit. Your support means the world to us, and we’re excited to welcome you back soon!
Best regards,
XtraSpin Team
Very helpful and polite support
Very helpful and polite support. Recommend
2 de junho de 2025
Opinião espontânea
Resposta da Xtraspin
Hello, Daryl!
Thank you so much for your kind review! It brings us great joy to know you had such a wonderful experience. Your support means the world to us, and we’re excited to have you back again soon!
Best regards,
XtraSpin Team
I love it it’s a great site and…
I love it it’s a great site and friendly support
1 de junho de 2025
Opinião espontânea
Resposta da Xtraspin
Hi there, Alfie!
We truly value your feedback - it’s always rewarding to hear our guests enjoyed their time with us. Your continued support inspires us, and we look forward to seeing you again soon!
Best regards,
XtraSpin Team
Great bonuses to be had!
Great bonuses to be had. The games are great too!
1 de junho de 2025
Opinião espontânea
Resposta da Xtraspin
Greetings, Grant!
We’re so grateful for your thoughtful words. Knowing that you had a fantastic experience really encourages our team. We appreciate your support and can’t wait to welcome you back!
Best regards,
XtraSpin Team
Very good site and the support staff…
Very good site and the support staff are always very helpful, polite and quick to deal with any issues
30 de maio de 2025
Opinião espontânea
Resposta da Xtraspin
Hello, Matt!
We truly value your kind words! Hearing that you had a wonderful experience is very rewarding. Thank you for your support - we look forward to seeing you again soon!
Best regards,
XtraSpin Team
Will attempt to take money from your account without permission
On the third deposit I started seeing multiple attempts to withdraw money of which one was successful, luckily it wasn't for a great deal but when I complained about the deposit that I didn't make it shows up in my history 2 hours later. Then I made another deposit on a different card (credit) another 10 other attempts were made at the same time. AVOID!
16 de maio de 2025
Opinião espontânea
Resposta da Xtraspin
Hello, Joe!
Thank you for bringing this to our attention. We take matters of security and player protection very seriously. Please note that all deposits on our platform can only be initiated and authorized by the account holder. Unauthorized transactions are not possible without player consent.
Please be assured that every case is reviewed with careful attention and handled individually. We are committed to operating in full compliance with our established terms and conditions, which we apply consistently and fairly.
Best regards,
XtraSpin Team
I really enjoy this app it gives you…
I really enjoy this app it gives you real money to win
29 de maio de 2025
Opinião espontânea
Resposta da Xtraspin
Hello, Katy!
Thank you for your kind review! It’s always wonderful to hear our guests enjoyed their experience. Your support is greatly appreciated, and we look forward to welcoming you back soon!
Best regards,
XtraSpin Team
Good choice of games and pays out…
Good choice of games and pays out quickly within 4👍
1 de maio de 2025
Opinião espontânea
Resposta da Xtraspin
Hello, Lucy!
We sincerely appreciate your thoughtful feedback! Knowing you had a fantastic time means a lot to us. We can’t wait to have you back with us soon!
Best regards,
XtraSpin Team
Resposta da Xtraspin
Hello, Chris!
Thank you for sharing your experience! It’s always a pleasure to know our guests had a great time. Your support encourages us, and we’re excited to welcome you back soon!
Best regards,
XtraSpin Team
Excellent service from advisor my…
Excellent service from advisor my solution was resolved efficiently. Highly recommend this app
27 de maio de 2025
Opinião espontânea
Resposta da Xtraspin
Hello, Salick!
Thank you so much for your kind feedback! We're thrilled to hear you had such a great experience. Your support means the world to us, and we look forward to seeing you again soon!
Best regards,
XtraSpin Team
Resposta da Xtraspin
Hello, Kieran!
We greatly value your thoughtful review! It's always rewarding to know our guests enjoyed their time with us. Your continued support is truly appreciated, and we can’t wait to welcome you back!
Best regards,
XtraSpin Team
Thieves !
I win £400 after verification they send me e-mail at 6:45 : We are happy to inform you that your cashout request 400 GBP has been approved. You will see the funds appear in your account shortly.
At 7:10 next e-mail: We're contacting you to inform you that your casino account has been closed as per administrative decision. It is final and cannot be reconsidered.
😞
27 de maio de 2025
Opinião espontânea
Resposta da Xtraspin
Hello, Arkadiusz!
We regret to learn that your experience on our website did not meet your expectations. Please be assured that every case is reviewed with careful attention and handled individually.
As stated in our Terms and Conditions (Clause 7.10), withdrawal processing time can take up to 24 hours. Once a withdrawal has been processed, it can take up to 5 banking days to reach your account via bank transfer.
We are committed to operating in full compliance with our established terms and conditions, which we apply consistently and fairly.
Best regards,
XtraSpin Team
Dont play they watch all games that you…
Dont play they watch all games that you win just small amount and after nothing and you spend too much money
27 de maio de 2025
Opinião espontânea
Resposta da Xtraspin
Hello, Petra!
We are sorry that our site did not meet your expectations.
Please be assured that the games on our platform are absolutely fair since we cooperate with the best providers in this field.
Winning combinations are generated entirely at random, and outcomes are not predetermined. As a result, it may take some time before you land a win.
Additionally, we would like to remind you that winnings are not guaranteed. We strongly encourage you to play responsibly and within your means. We strongly encourage responsible gaming and advise you to play within your means.
Best regards,
XtraSpin Team
Absolutely amazing this app and…
Absolutely amazing this app and definitely recommend! Great customer service as well!! X
24 de maio de 2025
Opinião espontânea
Resposta da Xtraspin
Hello, Emilia!
Thank you so much for your kind review! It’s always wonderful to hear that our guests enjoyed their experience. Your support truly means a lot to us, and we look forward to seeing you again soon!
Best regards,
XtraSpin Team
Resposta da Xtraspin
Hello, Dale!
Thank you for your kind review! It’s always wonderful to hear that our guests enjoyed their experience. Your support is greatly appreciated, and we look forward to welcoming you back soon!
Best regards,
XtraSpin Team
Resposta da Xtraspin
Hello, Henry!
We’re grateful for your thoughtful feedback! It’s a joy to know you had a fantastic time with us. Your support means a lot, and we can’t wait to see you again soon!
Best regards,
XtraSpin Team
Very good casino!!!
20 de maio de 2025
Opinião espontânea
Resposta da Xtraspin
Hello, Maciej!
We sincerely appreciate your generous feedback! It’s always wonderful to hear when our guests have a great time. Your support encourages us to keep delivering the best, and we can't wait to see you again soon!
Warm regards,
XtraSpin Team
Good casino and a good variety of…
Good casino and a good variety of games.
My customer support agent was very helpful too her name is grace
19 de maio de 2025
Opinião espontânea
Resposta da Xtraspin
Hello, James!
We really appreciate your wonderful words! Knowing you had a great experience brings us so much joy. Thank you for your support - we can’t wait to have you with us again!
Best regards,
XtraSpin Team
Resposta da Xtraspin
Hello, Iulian!
Thank you so much for your kind feedback! We’re thrilled to hear you had a fantastic experience. Your support encourages us to keep delivering our best. We look forward to seeing you again soon!
Best regards,
XtraSpin Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
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