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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I would highly recommend Yates Hellier when selling your property. We found them to be extremely professional and knowledgeable. Staff were very personable, communication was excellent, as was advic... Ver mais

Classificada 5 em 5 estrelas

I recently both sold my flat and purchased a property through Yates Hellier, and had a really positive experience throughout. Julie and Alex, in particular, were fantastic from start to finish.... Ver mais

Classificada 5 em 5 estrelas

We have worked with Yates Heiller for a long time. Ross helped us sell our flat in the West End, receiving an offer within a week. The service from Ross and Alex was outstanding. Alex was always on h... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Selling our flat in the west end of Glasgow was made much easier and simpler by Yates Hellier’s fantastic service. The quality of the photographs they got of the flat was amazing and brilliantly displ... Ver mais

Informações sobre a empresa

  1. Agência de arrendamento imobiliário
  2. Empresa gestora de propriedades
  3. Imobiliária

Escrito pela empresa

We’re Yates Hellier, built on trust, serving clients who value a well-considered service. We provide a hands-on, technically-led premium service with personality, and always go the extra mile for our clients. We build brand loyalty through treating people with respect, by always doing the right thing, and by relentlessly raising the bar for our industry. We’re one of the highest rated letting & estate agents in Glasgow’s West End, which speaks volumes about the exceptional customer care provided by our entire team over the past decade – a source of immense pride within our business.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

113 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Helpful and considerate service

When there was an issue with a return of deposit, Jack Hellier kindly investigated the situation, and ensured that it was satisfactorily resolved. Many thanks.

25 de setembro de 2023
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Resposta da Yates Hellier

Thanks for taking the time to leave a review, Nima. Yates Hellier.

Classificada 5 em 5 estrelas

Would recommend

Our experience as tenants with Yates Hellier was very positive and the best we have had from any letting agent. They were always friendly and efficient. Whenever there were any issues with the flat, it would take them no time at all to get them sorted and they always communicated with us very well.

25 de setembro de 2023
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Resposta da Yates Hellier

Hannah, many thanks for sharing your positive experience as a tenant of ours. It's great to hear. Yates Hellier

Classificada 5 em 5 estrelas

Very professional company

Ross came recommended and I can see why. He was very professional and showed good negotiation skills throughout the process. My flat in the west end was undervalued and Ross managed to get it revalued up after presenting evidence of previous sales to the surveyor. He was also very good negotiating with potential buyers in a difficult scenario I found myself in as the market was dropping. Again he managed to negiotate the price up from a buyer. Yates Hellier as a whole were very good and refreshingly they don't tie you into 6 month contracts like other bigger estate agents. This is invaluable in a falling market as it gives you the option to cancel or postpone the sale and not be penalised.

27 de março de 2023
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Resposta da Yates Hellier

We're delighted to hear that you had a positive experience when selling your home with us. Wishing you all the best, Yates Hellier.

Classificada 5 em 5 estrelas

Delighted

recently sold my house in Burnside with Yates Hellier and could not be more delighted with the service provided. Ross was able to offer expert advice from start to finish, enabling for a smooth transaction. I would highly recommend Yates Hellier to anyone looking for a personal and friendly service when selling or buying. Thanks again.

31 de agosto de 2023
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Resposta da Yates Hellier

Many thanks for sharing your experience of working with Yates Hellier, Jenni. Wishing you all the best in your new home once it's built.

Ross

Classificada 4 em 5 estrelas

Good letting agency

Good letting agency, were quick to fix things and we're professional

26 de setembro de 2022
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Resposta da Yates Hellier

Thanks for your feedback, Cora. It's much appreciated.

Classificada 5 em 5 estrelas

Great Team

From initial contact to sale, the team were both friendly and professional. Cant recommend them enough!

14 de julho de 2023
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Resposta da Yates Hellier

Hi Andy,

It was a pleasure being able to assist you with the sale of your property in Dowanhill. We strive to provide a truly personal service; it's great to hear that you enjoyed the personal service with regular updates.

All the best,

Yates Hellier

Classificada 5 em 5 estrelas

Yates Hellier sell well

I had a fantastic experience with Yates Hellier. I actually ended up using them by chance but I’m glad I did. I was very impressed by Ross. His knowledge of the market was excellent. He had clear understanding of the processes and great ability to convey this to me as his client. We were updated throughout. Yates Hellier seemed to have a good vetting process for potentional buyers. If you are looking to achieve the best potentional for your property sale Yates Hellier is an excellent choice.

8 de setembro de 2023
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Resposta da Yates Hellier

Brian, thank you for sharing your experience of working with us on your property sale. Wishing you all the best.

Classificada 5 em 5 estrelas

Yates Hellier have been managing my…

Yates Hellier have been managing my rental properties for a number of years now and are the most professional agents I have dealt with in the Glasgow area. They have consistently sourced good tenants and are excellent at keeping me informed of any maintenance issues and getting them resolved quickly.

22 de setembro de 2023
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Resposta da Yates Hellier

Thanks for sharing your experience of working with us over the past few years, Wendy. We're delighted to hear that your happy with the service level.

Classificada 5 em 5 estrelas

Good lads work here

The friendliness of the employees as well as their ability to solve your flat-related problems quickly make them an ideal agency. Highly recommended.

22 de setembro de 2023
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Resposta da Yates Hellier

Thanks for sharing your experience of working with our team, Banu.

Classificada 5 em 5 estrelas

We stayed in a house over 3 years…

We stayed in a house over 3 years managed by Yates . Throughout the tenure they were professional and they did great job in making the tenancy great experience. There were always proactive all tenancy requirements like gas inspection, smoke alarms or salmonella.

22 de setembro de 2022
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Resposta da Yates Hellier

Thanks for your review, Subramanian. It's much appreciated.

Classificada 5 em 5 estrelas

Recent Renter

Recently started renting from yates Hellier. Only positive experiences, fast to respond to initial queries about property, and once in, fast to respond to any issues we had. No issues with communication, and in-house handyman has sorted some minor issues quickly once we were in.

22 de setembro de 2023
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Resposta da Yates Hellier

Doug, it's great to hear of your experience as a new tenant of ours. Our in-house maintenance team enables us to react quickly and efficiently to the day-to-day issues that arise in properties. Thanks for leaving a review.

Classificada 5 em 5 estrelas

Brilliant

Brilliant, friendly and a professional team..Thank you..

16 de setembro de 2023
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Resposta da Yates Hellier

Thanks for your review, Gwyneth. It's much appreciated.

Classificada 5 em 5 estrelas

Great experience

Bought my property through this estate agent. Knowledgeable at viewings, happy to get info from seller and prompt to answer any queries.

1 de janeiro de 2023
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Resposta da Yates Hellier

Scott, many thanks for leaving a review. Yates Hellier

Classificada 5 em 5 estrelas

Fantastic sales service

We were absolutely delighted by the service we received from Ross and team when selling our home for us. So professional from start to finish - excellent communications, home report and photographs happened very quickly so that our property was on the market in under a week. The sale price achieved was fantastic. We are planning to use Yates Hellier again to sell a second property for us.

26 de julho de 2023
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Resposta da Yates Hellier

Thank you for sharing your experience of selling with us, Mairi. It's great to hear that you're planning to use us to sell a second property.

Classificada 5 em 5 estrelas

We worked with the Yates Hellier team…

We worked with the Yates Hellier team during our last rental in the West End with fine results compared to the prior landlord agencies we had. We’ve since moved on to buy our own property, but if I ever decided to hire an estate agent to rep me, William and his staff would be my choice.

21 de setembro de 2023
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Resposta da Yates Hellier

Keith, great to hear we'd be your choice of estate agent, following your rental with us. Wishing you all the best.

Classificada 3 em 5 estrelas

Pleasant staff

Initial stages of letting ,pleasant staff and great correspondence. Few maintenance issues were had and rectified but correspondence regarding these, and the action of, was timely and would be my only critique.

3 de abril de 2023
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Resposta da Yates Hellier

Many thanks for taking the time to leave a review, Louise. Following our call, it was great to run over the points you raised regarding correspondence, and we have since discussed these with the team. The main point on the boiler issue at move in seems to be a case of bad luck, as it was tested at the previous visit. We understand that you were frustrated at having to run through the troubleshooting with us, but when this didn't fix the issue, an engineer was instructed. We hope you can appreciate that we need to run through these troubleshooting checks to make sure it's not a simple issue. This helps to avoid unnecessary call out charges for our landlords.

Classificada 5 em 5 estrelas

Excellent trustworthy letting agent

I have been letting my flat in Glasgow through Yates Hellier for well over 5 years. They helped me finding excellent tenants. They have dedicated members of staff who always contact me promptly when there is an issue to be resolved. As I was not in contact with my tenants, I can not speak on their behalf. However, my first tenant stayed for 5 years and I would like to think that the tenant was happy, staying in my flat which was well managed by Yates Hellier. I cannot recommend this reliable and trustworthy agent highly enough to anybody who is a landlord or a prospective tenant.

21 de setembro de 2023
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Resposta da Yates Hellier

Thanks for your kind words, Kazuko. It's great to hear that you've enjoyed a reliable service as a landlord, over the past 5 years with us.

Classificada 5 em 5 estrelas

If you’re looking for a ‘Rolls Royce’ service, then Ross Yates is your man!

Ross Yates came to our home to do a valuation on it as one of what we had planned as a number of valuations when considering putting our home on the market last year. (He had showed us around one of his properties we had put an offer on, and we were taken by his open and friendly manner that didn’t come with the hard sell that can often happen with estate agents.) After meeting with Ross and listening to his honest, considered and straightforward valuation and what we might wish to consider doing that might improve on it, we decided not to bother with other valuations and stuck with Ross and Yates Helier. Ross managed all the viewings, was very helpful and supportive and gave great advice throughout. Without any hesitation if we decided to move again we would be calling Ross and would suggest to anyone we knew who was considering selling to contact Ross at Yates Helier to hear what he has to say. We are very grateful for his dedication and support with his ‘Rolls Royce’ service. Also, Natalie in the office was very helpful and supportive, so it’s only fair for us to share some of that praise with her. Yates Helier - highly recommended and thank you! 😃

16 de março de 2023
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logótipo da Yates Hellier

Resposta da Yates Hellier

John, many thanks for sharing your experience as a seller in the West End of Glasgow. Referring to Ross' service as Rolls Royce like is quite the testament! Wishing you all the best.

Classificada 5 em 5 estrelas

First Class Service

Communication first class, a friendly yet professional company who always follow up on any issues.

14 de agosto de 2023
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Resposta da Yates Hellier

Thanks for sharing your experience as a valued tenant of ours, Craig.

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