Your Next StepOpiniões 

190
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I can’t recommend Alan and the team at Your Next Step highly enough. From advising me with my existing mortgage to arranging everything for my move and new mortgage, they made the whole process stres... Ver mais

Classificada 5 em 5 estrelas

Absolutely outstanding service from Alan Mackenzie at Your Next Step Mortgage. His expertise and knowledge are second to none, and he made the whole process feel straightforward and stress free from s... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We were put in touch with Patrick and from the first minute he was extremely approachable, knowledgeable and helped us through each stage of our process. We asked Patrick many silly questions throug... Ver mais

Classificada 5 em 5 estrelas

Recently used Your next step to get our first mortgage. From the get go Chris was friendly, efficient and always in touch to answer any queries we had. He made the whole mortgage process stress free.... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Corrector hipotecário
  2. Corrector de seguros

Escrito pela empresa

Your Next Step is an independent mortgage and protection brokerage run by a team of three (Alan, Patrick, and Chris) dedicated to making the mortgage process smooth and stress-free. With extensive experience and a client-focused approach, we help everyone from first-time buyers to seasoned investors, finding tailored solutions that align with their financial goals. Beyond mortgages, we provide expert protection services and work with trusted partners in pensions, conveyancing, and commercial mortgages—offering a complete property financing service built on trust and personalised support.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

190 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

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4,9

Todas as opiniões

(190)

46 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Alan made getting my first mortgage a…

Alan made getting my first mortgage a breeze from start to finish. Always at the other end of the phone to answer all my questions, however silly they may have been!
Highly recommend YNS, the service provided was flawless.

18 de dezembro de 2022
Opinião espontânea
logótipo da Your Next Step

Resposta da Your Next Step

Thanks a lot Sheona, it's been a pleasure helping you buy your first home! :)

Classificada 5 em 5 estrelas

I would highly highly recommend 'your…

I would highly highly recommend 'your next step' when it comes to anything to do with mortgages. Alan is incredibly friendly, deeply knowledgeable and very insightful. I was kept informed at every stage which was very important to me. He was always contactable and would respond to any communication by myself very rapidly. I would trust no one else with mortgage matters.

2 de dezembro de 2022
Opinião espontânea
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Resposta da Your Next Step

Thank you very much for the wonderful feedback, it's been an absolute pleasure helping!

Classificada 5 em 5 estrelas

Fantastic

The service I received from Your Next Step was fantastic. Alan was always on hand to advise me about my remortgage, explain the different options available and answer any questions I had.
He was very accommodating arranging over the phone consultations at times that best suited me. His professionalism and expertise was superb.

17 de novembro de 2022
Opinião espontânea
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Resposta da Your Next Step

Many thanks for the great review and your feedback, I greatly appreciate it :)

Classificada 5 em 5 estrelas

Great service from Alan at Your Next Step!

Alan at Your Next Step has been AMAZING to work with! The process was smooth, hassle free and actioned with complete confidence. Alan was incredibly helpful and made me feel at ease from start to finish. The process was super quick given the changes to interest rates so the speed of action is very much appreciated! The communication we received was excellent and I never felt like even 1 (of my many) questions were silly. First class service and I will certainly be using again in the future and recommending Alan to friends and family :)

7 de outubro de 2022
Opinião espontânea
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Resposta da Your Next Step

Thank you very much for the wonderful review, Stacey! It was an absolute pleasure and you know where I am if you need anything else 😁

Classificada 5 em 5 estrelas

Brilliant and very informative service!!

We were really nervous about dealing with our re-mortgage because of frequent news bulletins about rates increasing. We reached out to Alan at Your Next Step, who put our mind at ease, helped us to understand what was going on with the market and explained all our options. We’ve now secured a long-term fixed rate, on a better deal than we expected, and have upgraded our critical illness package onto a much better policy. We are delighted with Alan’s help and support, I would highly recommend Your Next Step for your mortgage and protection needs, 10/10

20 de outubro de 2022
Opinião espontânea
logótipo da Your Next Step

Resposta da Your Next Step

Thank you for the amazing feedback, it's been a pleasure to help you! :)

Classificada 5 em 5 estrelas

If only all Mortgage advisors were like Alan

Alan made renewing our mortgage so straightforward and stress free in such hectic times. He was extremely well informed about all the current products on the market. Any questions we had, Alan was there to answer promptly and efficiently. We had been dreading sorting this out and Alan made it a very, dare I say it, pleasant experience!
Myself and my partner have both agreed that Alan will be our go to guy for all things mortgages in the future.
If you decide to go with Alan at Your Next Step you will NOT be disappointed!!!

14 de outubro de 2022
Opinião espontânea
logótipo da Your Next Step

Resposta da Your Next Step

I love this review, Alison! Thank you very much, it was a pleasure helping you 😁

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