Your Next StepOpiniões 

190
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I can’t recommend Alan and the team at Your Next Step highly enough. From advising me with my existing mortgage to arranging everything for my move and new mortgage, they made the whole process stres... Ver mais

Classificada 5 em 5 estrelas

Absolutely outstanding service from Alan Mackenzie at Your Next Step Mortgage. His expertise and knowledge are second to none, and he made the whole process feel straightforward and stress free from s... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We were put in touch with Patrick and from the first minute he was extremely approachable, knowledgeable and helped us through each stage of our process. We asked Patrick many silly questions throug... Ver mais

Classificada 5 em 5 estrelas

Recently used Your next step to get our first mortgage. From the get go Chris was friendly, efficient and always in touch to answer any queries we had. He made the whole mortgage process stress free.... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Corrector hipotecário
  2. Corrector de seguros

Escrito pela empresa

Your Next Step is an independent mortgage and protection brokerage run by a team of three (Alan, Patrick, and Chris) dedicated to making the mortgage process smooth and stress-free. With extensive experience and a client-focused approach, we help everyone from first-time buyers to seasoned investors, finding tailored solutions that align with their financial goals. Beyond mortgages, we provide expert protection services and work with trusted partners in pensions, conveyancing, and commercial mortgages—offering a complete property financing service built on trust and personalised support.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

190 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

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4,9

Todas as opiniões

(190)

46 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I am a first time buyer and me and my…

I am a first time buyer and me and my partner know next to nothing about the process! Patrick explained everything to us in such an accessible way and was such a big help all the way through. He made the entire process easy and I would recommend to anyone

27 de março de 2025
Opinião espontânea
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Resposta da Your Next Step

This is wonderful to read, thanks for your review, it means a great deal! 😊

Classificada 5 em 5 estrelas

Mortgage

We gave paper work, Chris took care of everything. Everything was stress free and went smoothly. Chris was very professional and he is very good at his work. Chris explained to us everything clearly and it was easy to understand. I refer your next step is the best.

20 de março de 2025
Opinião espontânea
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Resposta da Your Next Step

Thanks so much Sumalatha, will be amazing to see you in your brand new home 🏡

Classificada 5 em 5 estrelas

Helpful and friendly

Chris was so helpful, friendly and worked really quickly. He explained the process very thoroughly and even his emails outlining what was discussed was written in a easy to follow manner. He did a great job explaining what is a complex process. Thank you!

7 de março de 2025
Opinião espontânea
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Resposta da Your Next Step

Thanks a lot Hayley, wonderful review for Chris ⭐⭐⭐⭐⭐

Classificada 5 em 5 estrelas

The best I have worked with and I will…

The best I have worked with and I will recommend them and use them over and over again. Got my mortgage offer a few days after initial discussion with them. They were readily available to answer all my question and patient with me. This review is coming late.

12 de dezembro de 2024
Opinião espontânea
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Resposta da Your Next Step

Thank you so much for your amazing feedback!! 😊⭐

Classificada 5 em 5 estrelas

First time buyer

Had a very good experience with this company Alan was very patient talking me through my mortgage and insurances I am very happy to recommend them.

13 de fevereiro de 2025
Opinião espontânea
logótipo da Your Next Step

Resposta da Your Next Step

Thanks for the wonderful review Matthew - looking forward to you moving into your first owned property! 🏡🗝️

Classificada 5 em 5 estrelas

Great help with my first mortgage!

I found Your Next Step through some online searching. Patrick worked with myself and I am so grateful for all the work he did! So stress free, and he explained the process so well to me with quick responses. Absolutely would recommend.

21 de fevereiro de 2025
Opinião espontânea
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Resposta da Your Next Step

Thanks for the wonderful review Nell!! 😊

Classificada 5 em 5 estrelas

Excellent Service

Alan arranged my mortgage and life insurance. His communication was excellent, always in contact with updates. He also explained everything very clearly and made sure I understood all terms and conditions. Overall brilliant service that I will continue to use in the future.

30 de janeiro de 2025
Opinião espontânea
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Resposta da Your Next Step

Thanks for the amazing feedback Kathleen 🏡🗝️

Classificada 5 em 5 estrelas

Patrick was very helpful in offering us…

Patrick was very helpful in offering us advice on our mortgage options for our first home together. He offered excellent customer service and gave us an honest assessment of our own situation after a good chat. Would recommend him to anyone looking for advice on buying a home.

24 de janeiro de 2025
Opinião espontânea
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Resposta da Your Next Step

Thanks so much Christopher, delighted Patrick took great care of you! 🗝️

Classificada 5 em 5 estrelas

First class service

Patrick took all the worry and stress out of applying for a mortgage. He explained everything very clearly and helped us at every step. I cannot recommend his services highly enough. Thank you Patrick.

28 de janeiro de 2025
Opinião espontânea
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Resposta da Your Next Step

Thanks for the wonderful feedback Shelley ⭐

Classificada 5 em 5 estrelas

Alan has been a great help in breaking…

Alan has been a great help in breaking down the process of applying for our mortgage and all the extras like insurances. As first time buyers he kept things digestible and easy to understand. He set up a WhatsApp so we could reach out with any questions along the way. We are so glad we went with an independent company so we got a more personal service.

27 de janeiro de 2025
Opinião espontânea
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Resposta da Your Next Step

Thank you so much Maryam, that's very kind! 😀

Classificada 5 em 5 estrelas

Patrick provided exceptional customer…

Patrick provided exceptional customer service and expert advice when obtaining a mortgage for our new home. Didn't just give us the first offer available and tried to get me the best deal. Patrick was very reassuring and informative throughout the whole process despite me hounding him at all hours!!. An absolute credit to his company and clearly knows his stuff. Hopefully won't need to, but I'd use Patrick again as our mortgage broker without any hesitation.

17 de janeiro de 2025
Opinião espontânea
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Resposta da Your Next Step

Thanks for the amazing review ⭐⭐⭐⭐⭐

Classificada 5 em 5 estrelas

Highly recommend this company

Highly recommend this company! Our mortage advisor was Patrick Durkin and he was fantastic from start to finish. He went above and beyond at all times with everything he done for us. Any worries we had, he always provided us with reassurance and kept us up to date all through the process. His friendly, approachable manner helped relax us during a stressful time. We can’t thank him enough. An asset to the company!

20 de dezembro de 2024
Opinião espontânea
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Resposta da Your Next Step

Thank you for the wonderful review 🍾

Classificada 5 em 5 estrelas

Excellent service from YNS

Patrick at YNS sorted us out with our new mortgage deal and life insurance. He was brilliant throughout the long process. He is organised with great communication skills and informative regarding the whole process. Replied to all our emails swiftly which made all the difference. Would highly recommend Patrick and would use him again for any future moves.

14 de janeiro de 2025
Opinião espontânea
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Resposta da Your Next Step

Thanks for the wonderful feedback 😊

Classificada 5 em 5 estrelas

Always Amazing Service - Return Customer

YNS has helped us remortgage twice and more recently helped us secure a new mortgage for a new house. This wasn't without challenges for a business owner/self-employed but Alan took care of everything and guided us through the options. Alan made everything feel super easy and nothing was a bother.
We would recommend to anyone and will be back in a few years when it's time to remortgage again.

11 de dezembro de 2024
Opinião espontânea
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Resposta da Your Next Step

Thanks so much Rebecca, a pleasure to help once again! 🏡

Classificada 5 em 5 estrelas

5 star service

5 star service
We were buying our first home and Alan made the process so seamless and stress-free. Alan also sorted out our life insurance to give us further peace of mind. He is super friendly and approachable and genuinely cares about meeting the needs of his clients. I will be recommending Alan to all my friends and family.

13 de dezembro de 2024
Opinião espontânea
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Resposta da Your Next Step

Thank you very much, it's been a pleasure! 👏

Classificada 5 em 5 estrelas

This was my first time buying a home…

This was my first time buying a home and Alan was so helpful, he explained everything so clearly, as I was unsure of some things due to it being my first time buying. Highly recommend.

2 de dezembro de 2024
Opinião espontânea
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Resposta da Your Next Step

Thanks Caroline, you've been great to help! 😊

Classificada 5 em 5 estrelas

Sat back.

From the beginning of the journey with @ysnmortgage has been a good experience I've sat back and they have done everything for my wife and I.
I would definitely recommend using this company.

28 de novembro de 2024
Opinião espontânea
logótipo da Your Next Step

Resposta da Your Next Step

Thanks very much for the amazing feedback! 👏👏

Classificada 5 em 5 estrelas

100% recommend to all!

We worked with Alan on our recent move and he couldn't have provided a better service!
He explained each step of the process in a way that was easy for us to understand allowing us to make informed decisions.
He went above and beyond helping us especially as we had quite a difficult move and there was lots of moving parts. Anytime we reached out to him, he got back to us super quick with the information we needed.
I have already recommended him to a few friends and family and would recommend him to anyone looking for a mortgage advisor!

20 de novembro de 2024
Opinião espontânea
logótipo da Your Next Step

Resposta da Your Next Step

Thanks so much Tyler, wishing you all the very best in your new home 🏠

Classificada 5 em 5 estrelas

The best!

Alan really does go above and beyond and could not have been more helpful and down to earth. Thank you so so much for all your help!! Could not recommend enough.

23 de agosto de 2024
Opinião espontânea
logótipo da Your Next Step

Resposta da Your Next Step

Thanks a lot Christina - hope you are settling into your new home 😊⭐

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