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Informações sobre a empresa

  1. Serviço de pagamento
  2. Banco
  3. Processamento de cartões
  4. Agência de câmbio
  5. Serviço de transferência de fundos

Escrito pela empresa

YouezPay is the online credit card payment brand under Hong Kong Eason International Trade Services Limited, specializing in secure payment processing services. With a robust network of over 100 trusted merchant partners, we process over $15-20 million in transactions monthly. Our operations are fully compliant with the Payment Card Industry Data Security Standard (PCI DSS), demonstrating our commitment to maintaining the highest standards of security and data protection. Our Services: Online Credit Card Processing, Risk Management, Payment Integration.


Informações de contacto

  • FLAT/RM 1406B 14/F, THE BELGIAN BANK BUILDING, NOS.721-725 NATHAN ROAD, MONGKOK KL, HONG KONG, 999077, Kowloon, Hong Kong

  • info@youezpay.com
  • youezpay.com

4,1

Bom

TrustScore: 4 em 5

14 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Fast Refund Process Review

I recently had to request a refund, and I was pleasantly surprised by how quickly it was processed! The payment website made the whole experience seamless and hassle-free. Within a short time, the refund was reflected in my account. I appreciate the efficiency and excellent customer service. Highly recommend this platform for anyone looking for a smooth transaction experience!

9 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

High Efficiency and Professional Customer Service

I’m very satisfied with the customer service experience this time. The response time was exceptionally fast, with almost no waiting. The customer service team not only provided professional answers to my questions but also proactively offered multiple solutions. The whole process was efficient and thoughtful. Such a great service experience is truly rare—excellent!

17 de janeiro de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Fast Website Loading Speed

The website's loading speed is indeed very fast, and browsing feels smooth without any lag. However, I did notice a slight delay occasionally when switching between some functional pages. I hope it can be further optimized in the future!

1 de janeiro de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Customer Service is Decent

The design of this website is quite good, and I really like the style. As for the customer service, their attitude is polite and patient when answering my questions. However, I feel the efficiency in resolving issues could be improved—it’s not as professional as I expected.

29 de novembro de 2024
Opinião espontânea
Classificada 4 em 5 estrelas

Dispute Warning Feature is Practical!

I personally find the dispute warning feature on this payment website very practical. It provides timely alerts about potential issues in transactions, which helps me be better prepared when handling disputes. However, sometimes the warning details are not comprehensive enough, and I need to do additional checks and verification myself. Overall, it’s a useful feature! Highly recommended for enhancing transaction safety.

23 de novembro de 2024
Opinião espontânea
Classificada 3 em 5 estrelas

Convenient Payment, but Slow Customer Support Response

The payment process on this website is quite straightforward, and the speed is decent, so overall, it’s fairly convenient to use. However, when I encountered an issue, the customer support response time was quite disappointing. It felt inefficient, and problem resolution was somewhat slow. Sometimes, I had to wait a long time for a reply, which definitely impacted the overall experience!

5 de novembro de 2024
Opinião espontânea
Classificada 4 em 5 estrelas

Simple and clear interface design.

The interface design of this payment website is very simple and clear, with a well-organized layout that looks straightforward and to the point, without any unnecessary elements. This intuitive design enhances the user experience-very well done and worth learning from!

21 de outubro de 2024
Classificada 5 em 5 estrelas

Contacted YouezPay for a refund, and it went very smoothly!

I waited a month and still didn't receive the cat bed, so I had no choice but to request a refund. I thought it would be a hassle, but the refund process was incredibly smooth, and customer service handled it promptly. Although I was disappointed not to get the product, the refund process gave me a lot of peace of mind.

10 de julho de 2024
Classificada 4 em 5 estrelas

Got my refund, but the process was a bit complicated

I had to request a refund for a purchase due to a product issue, and the initial experience with customer service wasn't smooth. I had to wait a few days for a response, and then they required various transaction proofs. Fortunately, the customer service was quite helpful once I got through, and they eventually resolved the issue. Although it was a bit of a hassle, at least the problem was fixed. I hope the refund process will be simpler in the future.

2 de agosto de 2024
Classificada 5 em 5 estrelas

Youezpay's exchange rates are very transparent, and the conversion speed is impressively fast.

Recently, I needed to make a foreign currency payment while shopping, and I found Yourzpay's exchange rate conversion feature to be incredibly helpful! Not only are the rates updated in real-time, but the conversion is also super fast, with the amounts clearly displayed. I didn't even need to check the rates elsewhere, which saved me a lot of hassle. It's really time-saving and efficient!

29 de julho de 2024

A Experiência Trustpilot

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