Your Man With A Van - Franchise Opiniões 

21
TrustScore: 3.5 em 5

3,7

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Classificada 1 em 5 estrelas

The driver washed his bald head in my kitchen sink. The driver couldn’t follow instructions to my flat so I had to meet him elsewhere and direct him from the high street to my property. He was 2... Ver mais

Classificada 5 em 5 estrelas

We used the Dorset one and they were brilliant. Arrived when they said they would, friendly and helpful, took great care with our possessions and delivered everything to a tricky location with limited... Ver mais

Classificada 5 em 5 estrelas

I called a few companies that weren't helpful at all they said one price then added an extra £50 for a 2 man job AND then another £50 because I was on the 1st floor!!!a friend recommended this company... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Chris and Alex were great. I needed two large items of furniture collected from 2 different locations and then delivered to myself. The guys called me along the way to let me know how they were gett... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Transporte e armazenamento de móveis

Escrito pela empresa

Your Man With A Van was founded with a simple aim: to raise standards in the moving industry through professionalism, reliability, and genuine customer care. What began as one man and one van has grown into a trusted national network, built on more than 15 years of experience in removals and logistics. Today, we operate 60+ franchises across the UK, providing house and flat moves, office relocations, single-item deliveries, marketplace collections, and specialist transport for valuable items. Every job is handled with care, clear communication, and a polite, professional approach—making moving straightforward and stress-free for our customers.


Informações de contacto

3,7

Aceitável

TrustScore: 3.5 em 5

21 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 33% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,7

Todas as opiniões

(21)

10 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

The driver washed his bald head in my…

The driver washed his bald head in my kitchen sink.
The driver couldn’t follow instructions to my flat so I had to meet him elsewhere and direct him from the high street to my property.
He was 2 hours late due to an admin issue. Couldn’t lift half the things and so I ended up helping for most of the items.
The driver complained that the water I offered him was warm. He filmed in my house which made me feel really insecure (solo female).
Don’t use this company, you’d be better off hiring a van.

19 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Friendly, careful and kind - just what you want!

We used the Dorset one and they were brilliant. Arrived when they said they would, friendly and helpful, took great care with our possessions and delivered everything to a tricky location with limited access. Would not hesitate to recommend or use again.

16 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

We had a issue with this companie 'Your…

We had a issue with this companie 'Your Man & Van' vans which was very aggressive driving and was tailgating us. We were very intimidated and pressured to go above the speed limit.
We was able to catch the company name, and we felt it was right to inform yourselves. I am glad my belongings was not inside that removals vehicle van .

11 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

A truly remarkable effort for my move…

A truly remarkable effort for my move today from Carl and Jay. Thank you so much they handled all my stuff with such care and most of all surviving the move from a 3rd floor flat no lift! Thank you again so much definitely was one big stress taken away.

18 de fevereiro de 2026
Opinião espontânea
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Classificada 5 em 5 estrelas

Highly recommend

Excellent service from the guys and particularly Carl, smooth and hardworking. Will certainly recommend - thanks again!!

1 de fevereiro de 2026
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Classificada 5 em 5 estrelas

Used Carl and Reece to move us whom…

Used Carl and Reece to move us whom gave us a good quote..handled all the realy heavy stuff with ease..very polite and prompt would highly recommend them for friends family in future we'll done and thankyou again!..

20 de janeiro de 2026
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Classificada 1 em 5 estrelas

Dangerous drivers

A Your Man with a Van vehicle dangerously cut in front of me without indicating and we nearly crashed. I would not trust this company with your belongings.

Edit in response to company's reply: your vans represent your company and this is a worrying lack of accountability. You feel it is harsh but reviews are an important incentive for companies to take responsibility for poor quality service and improve their practice.

14 de dezembro de 2025
Opinião espontânea
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Resposta da Your Man With A Van - Franchise

We feel this is grossly unfair review, where we appreciate road incidents can happen and we apologies if you got caught on the blind side of one our vans. We're 65 branch (time of writing) organisation with over 100 vans nationwide. To white wash everyone, without ever using our services is a bit harsh.

Classificada 5 em 5 estrelas

Nice bloke

Had Jamie help with a move and he was prompt, polite and very helpful with things. 10/10

4 de agosto de 2025
Opinião espontânea
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Thank you for your feedback much appreciated =)

Classificada 4 em 5 estrelas

Easy Delivery

They delivered a fridge ftom my late dad's house to my flat and it was done with speed but carefully.

The guys were nice and friendly but a couple of problems that need pointing out
1. They were an hour late
2. There was no card machine, meaning transfer from my account to theirs. A card machine should be standard. For these reasons four stars, not five.

15 de julho de 2025
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Thank you for your feedback much appreciated =)

Classificada 5 em 5 estrelas

Great service from Chris and Alex

Chris and Alex were great. I needed two large items of furniture collected from 2 different locations and then delivered to myself. The guys called me along the way to let me know how they were getting on and their ETA. They were very accommodating in getting the pieces in the right place, once in our house. My initial communication with the office team, was also first class.. i was very impressed.

8 de fevereiro de 2025
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Classificada 5 em 5 estrelas

EXCELLENT CUSTOMER SERVICE!!!

I called a few companies that weren't helpful at all they said one price then added an extra £50 for a 2 man job AND then another £50 because I was on the 1st floor!!!a friend recommended this company WELL I'm lost for words I'd like to thank Rob and his team for an EXCELLENT CUSTOMER SERVICE nothing was a problem happy smiling and a great price too!!I'm moving home next year I will definitely be using YOUR MAN WITH A VAN!!Marie

5 de dezembro de 2024
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Thank you for your feedback much appreciated =)

Classificada 5 em 5 estrelas

Great service

Great service, quick, helpful and kind. Would 100% recommend and use again.

27 de julho de 2024
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Classificada 5 em 5 estrelas

Great Company!

Just used Lewis and the team for the first part of my office move and was very pleased with the service. Friendly staff and they took great care of the furniture, ensuring it was well packed and safe for travel. Price was very competitive too which means I'll be using them for the last part of the move too. The whole team were very efficient and not scared of hard work!

25 de julho de 2024
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Classificada 5 em 5 estrelas

Very good removal company

Very good removal company
would definitely recommend

2 de abril de 2024
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Classificada 5 em 5 estrelas

Dan and Matt made what is normally a…

Dan and Matt made what is normally a very stressful experience a pleasure! They are so friendly, helpful and efficient and I would unhesitatingly use them again :)

26 de julho de 2023
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Classificada 5 em 5 estrelas

Would definitely use this company again

Would definitely use this company again, I used them about 5 years ago, glad I did again. No messing about, got the job done, friendly aswell. Thank you. Good job done.

8 de setembro de 2022
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Classificada 5 em 5 estrelas

Friendly and willing to go the extra…

Friendly and willing to go the extra mile to make a move as easy as possible, used these guys twice last year and wouldn't use anyone else next time

4 de abril de 2022
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Classificada 5 em 5 estrelas

Mark and the team were superb

Mark and the team were superb. Very professional, accurate assessment about how many van loads, perfectly packed and everything was handled with care. They made the move day so much less stressful. Couldn't recommend them enough.

18 de março de 2022
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Thank you for your feedback much appreciated =)

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