Your Perfect Moment Opiniões 

29
•
TrustScore: 2 em 5

1,9

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I tried to buy a fanny pack on the website twice at the same week and they proceeded the purchase and canceled a few days later because they were saying the produtor was not available or the price the... Ver mais

Classificada 1 em 5 estrelas

I had a terrible experience with this company. They sent me the wrong product. Despite them receiving the product back, they still didn't give me my money back. Their customer service is non-existent;... Ver mais

Classificada 5 em 5 estrelas

Ordered several times from Your Perfect Moment, great experience! Ordered several times from Your Perfect Moment, great experience! Very discreet and fast delivery. The delivery person has no i... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

I am writing to express my frustration with the recent experience I have had with company Perfect Moment. I placed two orders with the expectation that they would be delivered by express shiping wit... Ver mais

Informações sobre a empresa

  1. Loja de sex toys

Escrito pela empresa

YPM, an international brand with more than 20 years of experience. We have an accessible web shop and a number of physical stores in the right atmosphere, in which the experience and wishes of our customers are key. The assortment consisting of, Accessories, Toys, Beauty and Wellness, has been selected with great passion and knowledge. Our clients will be advised in an innovative way, about how to get in the good vibe and select the right products. All to achieve our ultimate goal, breaking taboos, fulfilling personal desires and expectations. This all to create “Your Perfect Moment”


Informações de contacto

1,9

Mau

TrustScore: 2 em 5

29 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

1,9

Todas as opiniões

(29)

0 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

I tried to buy a fanny pack on the…

I tried to buy a fanny pack on the website twice at the same week and they proceeded the purchase and canceled a few days later because they were saying the produtor was not available or the price they announced was not real. For me this is beyond not respectful with the clients. It was a terrible experience with the brand

26 de agosto de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Order canceled without Explanation

Unfortunately I cannot give any other rating. I placed my order and after a week I received an email saying "Your order has been canceled". I answered the address to which you should email if you had questions. Asked why it was canceled? After that I have not heard anything.

11 de março de 2025
Classificada 1 em 5 estrelas

I got a ski pant never wore until this…

I got a pair of ski pants which had not been worn until this year. First time I've worn this Feb and the zipper is broken. This company would not fix or refund it. It is a hidden zipper
Tailor can't simply replace the zipper.Paid $600 very disappointed with their customer service and product.

9 de março de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

I am extremely dissatisfied

I am writing to express my frustration with the recent experience I have had with company Perfect Moment.
I placed two orders with the expectation that they would be delivered by express shiping within 2-3 days as stated on their website.
However, it has now been over 3 days, and I have not received any tracking number. I am extremely dissatisfied. Kristina

3 de dezembro de 2024
Opinião espontânea
Classificada 2 em 5 estrelas

Wrong item received

Unfortunately I didn't receive the correct item ordered and have been left without any response when I contacted the Your Perfect Moment team about it. Very disappointed.

5 de março de 2024
Classificada 1 em 5 estrelas

I have 2 ski pants

I have 2 ski pants, both ribbed after washing just one time….
Sent an email to the customer service, and now 10% off next product.
I do not want a new product but replacement of my bad quality ver expensive ski pants.
Bad service and quality. Don’t buy this!!!

26 de janeiro de 2024
Opinião espontânea
Classificada 4 em 5 estrelas

Jupp

Leider habe ich das falsche Produkt erhalten. Auf meine Mail wurde mir allerdings problemlos eine Rückerstattung des Geldes oder die Sendung des richtigen Produkts angeboten.
Alles prima

4 de dezembro de 2023
Classificada 1 em 5 estrelas

I had a terrible experience with this…

I had a terrible experience with this company. They sent me the wrong product. Despite them receiving the product back, they still didn't give me my money back. Their customer service is non-existent; they don't answer their phones or respond to emails. It's incredibly frustrating to deal with a company that scams its customers, ignores them completely, and fails to fulfill their refund obligations. I strongly advise everyone to stay away from this dishonest business. Save your time, money, and sanity, and shop elsewhere.

17 de outubro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

perfect!

Beautiful product and the delivery was super fast. I accidentally entered a wrong address for delivery, and they were able to resolve this perfectly. Thanks!

30 de março de 2023
Opinião espontânea
logótipo da Your Perfect Moment

Resposta da Your Perfect Moment

Dear Marloes,

Thank you so much for taking the time to leave your review on Trustpilot. Your feedback is important to us and we appreciate it.

Kind regards,
Team YPM

Classificada 5 em 5 estrelas

Ik hou van hun aandacht voor detail

Ik hou van hun aandacht voor detail. Ze hebben hele mooie en stoere items in hun winkel. Ik zou zeggen dat dit een winkel is voor het meisje dat echt een statement wil maken als ze haar tas tevoorschijn haalt. Dit is geen doorsnee winkel voor lederwaren, accessoires of sextoys. Als je iets vindt dat je leuk vindt in deze winkel, zul je het geweldig vinden!

21 de março de 2023
Opinião espontânea
logótipo da Your Perfect Moment

Resposta da Your Perfect Moment

Hi Kim,

Thank you so much for your review! We're so glad to hear that you like our products that much. We hope you have a great day!

Kind regards,
Team YPM

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