Your Ticket Genie  Opiniões 317

TrustScore: 5 em 5

5,0

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Classificada 5 em 5 estrelas

We used Your Ticket Genie for our park and events tickets for our family Florida trip. Cannot recommend them enough! Tracy was so helpful with fabulous communication. Their prices were very competit... Ver mais

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Classificada 5 em 5 estrelas

Purchased discovery cove ultimate tickets which we needed amended. Tracy and her team were able to make contact directly with DC and made the amendments no extra charge. I also could not find a better... Ver mais

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Classificada 5 em 5 estrelas

Absolutely fantastic. Pricing with them was most competitive when comparing to all other providers for the combined 14 day Universal and Disney tickets. Fully flexible cancellation policy - even... Ver mais

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Classificada 5 em 5 estrelas

Absolutely fantastic service from Your Ticket Genie. They were so helpful from start to finish and incredibly easy to communicate with. We were given great advice on the best days to book extra ac... Ver mais

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Informações sobre a empresa

  1. Agência de viagens

Escrito pela empresa

We are an Attraction Tickets Selling Company. We sell tickets for World Wide Theme Parks, Water Parks, Tourist Attractions and Excursions. We are adding new products every day to our portfolio. Now we have added, Hotels, Villas, Car Hire and Transfers to our growing list of products.


Informações de contacto

5,0

Excelente

TrustScore: 5 em 5

317 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Classificada 5 em 5 estrelas

Excellent value, great customer service.

Bought our 14 day Universal tickets. They came up the cheapest from here. I was emailed instructions of how to download them to the Universal app prior to visiting. Was very easy to do.

Excellent value, great customer service.

27 de março de 2026
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Resposta da Your Ticket Genie

Thank you so much for your fantastic review,

We are super pleased we were able to get you the best price, we always aim to make the process as stress free for our customers as possible!

Have a great holiday!

Classificada 5 em 5 estrelas

Un-paralleled customer service.

Un-paralleled customer service.

Tracy could not have helped me more with park tickets, hotel booking and car hire prices. She was practically instantly available for questions and provided detailed responses extremely quickly.

Booked Universal tickets and a Royal Pacific hotel stay - prices were the best available I could find anywhere. Absolutely no delays with accessing park tickets and hotel booking/checkin was seamless. Booking process was simple even for me!

I will be using Tracy and YourTicketGenie for future trips. Can not recommended strongly enough!

7 de julho de 2025
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Resposta da Your Ticket Genie

Thank you Matt for your lovely review. We are delighted to hear about your experience with us as we pride ourselves on customer service. It is great to hear everything was seamless, we hope you had a lovely holiday and thank you for choosing us, we look forward to assisting you on your next worldwide venture.

Classificada 5 em 5 estrelas

Fantastic Communication

Standard of communication is excellent, I asked lots of questions and received prompt answers. Very helpful and would 100% recommend to others. Definitely receive the personal touch.

25 de abril de 2026
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Resposta da Your Ticket Genie

Thank you so much for your positive feedback,

We are always super happy to help with our customers questions, we always want to make the ticket purchasing experinece as simple as possible, so we are glad this is exactly what you experienced.

Have a wonderful holiday!

Classificada 5 em 5 estrelas

Excellent customer service

Customer service I received was excellent. Very prompt replies to my queries, and went above and beyond to help me. Highly recommended

25 de abril de 2026
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Resposta da Your Ticket Genie

Thank you so much Christina, we really do appreciate you taking the time to review us, have a wonderful holiday, Tracy x

Classificada 5 em 5 estrelas

Great value and so reliable!

Consistently priced lower that other sellers despite the disingenuous sales and discounts other companies use. Well done.
When one of our party became hospitalised and couldn’t make it, they went over and above to help us and ensure we were able to be refunded as per their generous t’s and c’s as well as other things he I got in a pickle with as I was quite distraught.
They were knowledgeable and so helpful.
I thoroughly recommend this great business. So reliable and caring. And cheaper too!

31 de março de 2026
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Resposta da Your Ticket Genie

Thank you so much for taking the time out to leave us such a detailed review.

Were super pleased to hear you had a great experience with us. We always strive to go above and beyond for all our customers, especially those going through difficult times.

We hope you had an amazing holiday, and we look forward to assisting you with future bookings!

Classificada 5 em 5 estrelas

Best deal from the best company

25 de abril de 2026
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Resposta da Your Ticket Genie

Thank you so much for your review,

We're super pleased we were able to get you the best deal, and hope to help you again with your trips in the future!

We hope you had an amazing trip!

Classificada 5 em 5 estrelas

I saved over £200 with yourticketgenie.

I saved over £200 with yourticketgenie.
I called them to check that the online price was correct. I spoke with a lovely and very knowledgeable lady who put me at ease straight away. I will definitely use yourticketgenie again.

16 de abril de 2026
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Resposta da Your Ticket Genie

Thank you for your kind review. We look forward to saving you money on tickets for attractions worldwide again!

Classificada 5 em 5 estrelas

Your Ticket Genie Review March-April 2026

Dealing with Your Ticket Genie was a perfect experience from start to finish for me. I had never dealt with the company before as always used other Mainstream Florida Ticket Companies in the past (5 previous visits). After reading all the positive social media posts and reviews on Facebook about YTG, I decided I would give them a try & they had competitive pricing for their tickets (no silly inflated pricing and then so called sale pricing). . All went fantastic. Great communications from their team. Email confirmations of purchases (giving confidence for a first time user of them). Detailed instructions from them on how to redeem tickets with their vouchers etc.. They answered any questions I had in a very timely manner & I found them very responsive. When we arrived in Orlando with our YTG Universal Ticket Codes - it was all very straightforward and we were able to redeem the codes with the Universal Desk in the Lobby of the Hotel (Doubletree Hilton near Entrance to Universal) & had our tickets in our hands before we left the hotel to visit the parks. Great overall service from Your Ticket Genie. I highly recommend them base on my experience & I will definitely consider using them again on my next trip. Thank you Your Ticket Genie Team. You deserve all your success & I wish your business future success. Trevor from Ireland

24 de março de 2026
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Resposta da Your Ticket Genie

Hi Trevor,

Thank you so much for taking the time to leave such a detailed and thoughtful review we really appreciate it!

We’re delighted to hear that your first experience with Your Ticket Genie was such a positive one, especially after using other ticket providers in the past. We’re also really pleased everything went seamlessly once you arrived in Orlando we hope you had an amazing holiday!

For any future trips, it’s worth noting that Universal tickets can now also be linked directly through the Universal app, making things even more convenient ahead of your visit.

Thanks again for your recommendation and kind words about our team, it truly means a lot. We’d love to help you plan your next trip!

All the best,
The Your Ticket Genie Team

Classificada 5 em 5 estrelas

5 Stars

Best value of all the UK/Irish ticket agents and great customer support. Highly recommend!! very easy company to deal with. 5*

20 de abril de 2026
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Resposta da Your Ticket Genie

Thank for taking the time out to leave us such a positive review!

Great pricing and excellent customer service is exactly what we strive for, so were super pleased to hear you had such a great experience.

-Amy

Classificada 5 em 5 estrelas

A very satisfied customer

I did my research before spending so much money buying Disney/universal combo tickets, and even then was a little nervous, but I had no need to be. The tickets I bought were considerably cheaper than any others I found and the customer service was excellent. I cannot fault this company and would certainly recommend them. I will use them again in the future without doubt

6 de março de 2026
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Resposta da Your Ticket Genie

Thank you for your review. We hope you had a great holiday and look forward to assisting you on your next.

Classificada 5 em 5 estrelas

If I could give them 6 stars I would.

If I could give them 6 stars I would.

1 de abril de 2026
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Resposta da Your Ticket Genie

Thank you so much for your lovely review,

We are really glad we were able to provide you with such a positive experience.

We hope you had an amazing holiday!

Classificada 5 em 5 estrelas

Great service

Great service, best customer service in a long time. would highly recommend, will definitely buy more items from them.

10 de março de 2026
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Resposta da Your Ticket Genie

Thank you so much for your kind words!

We’re delighted to hear that you had such a positive experience with our customer service—providing great support is something we take real pride in. Your recommendation means a lot to us, and we’re thrilled to know you’ll be returning to book with us again.

We look forward to helping you plan your next Orlando adventure!

Classificada 5 em 5 estrelas

Great service

Purchased 14 day disney and universal tickets. Great value. Cheapest I could find after shopping around. No problems linking tickets on phone.

14 de abril de 2026
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Resposta da Your Ticket Genie

Thank you for your fantastic review!

We’re so pleased to hear that you found great value in your Disney and Universal tickets and that everything worked smoothly when linking them on your phone. Making the process simple and stress-free while offering competitive prices is exactly what we aim for.

We really appreciate you choosing Your Ticket Genie and hope you have an amazing holiday!

Classificada 5 em 5 estrelas

Ticket Genie. Top Class ticket company. 👍

Guys at Ticket Genie were great. I used them for Disney World tickets aswell as Discovery Cove, sea world and Aquatica on our resent holiday in Florida. Cheapest tickets I could fine delivered fast with easy helpful instructions. Top Class. Highly recommended and would most certainly use again. Thanks you very much.

29 de março de 2026
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Resposta da Your Ticket Genie

Thank you so much for your amazing review!

We’re thrilled to hear that you had such a great experience with us and that everything, from pricing to recieving your tickets.

Your recommendation truly means a lot to us, and we’re so pleased you’d choose us again in the future.

Thank you once again for your support!

Classificada 5 em 5 estrelas

Booked our trip to Orlando 12 months…

Booked our trip to Orlando 12 months ago and I had been watching ticket prices from various sites trying to get the best deal. The main one people recommended were known for their Black Friday sale but on checking they actually increased their prices slightly beforehand so you thought you were getting a good deal whereas Ticket Genie advertise that their prices are consistently low without any special deals and it was true they were still cheaper than the main competitors ‘special’ deals. Easy process not a problem collecting tickets. Would definitely use again.

30 de março de 2026
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Resposta da Your Ticket Genie

Thank you for taking the time to share such a detailed review!

We’re really pleased to hear that after searching for a while, you found our approach to consistent, competitive pricing genuinely offered the best value. Transparency is very important to us, so it’s great to know that stood out during your search.

We truly appreciate your trust in Your Ticket Genie and would love to help you again on your next Orlando trip!

Classificada 5 em 5 estrelas

Friendly & efficient!

Great, friendly service. Quick, to the point and easy to communicate with. Feels like you are dealing with a real person which is unusual.

22 de março de 2026
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Resposta da Your Ticket Genie

Thank you for your lovely review!

We’re so pleased to hear that you found our service friendly, efficient, and easy to communicate with. We really believe in providing a personal touch, so it’s great to know that came across and made a difference to your experience.

Your feedback means a lot to us, and we hope to help you again in the future!

Classificada 5 em 5 estrelas

Great price

Great price, easy to pick up tickets. Seamless process. Would use again

1 de abril de 2026
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Resposta da Your Ticket Genie

Thank you for your great review!

We’re so pleased to hear that you found our prices competitive and the whole process seamless, from booking to ticket collection. That’s exactly the experience we aim to provide.

We really appreciate your support and would love to help you again in the future!

Classificada 5 em 5 estrelas

Smooth Purchase & Brilliant Team!

Went to Disney Orlando with 8 adults with 2 of us using YTG, despite reservations from other family members due to the great prices in comparison to big names.

So glad I did as everything was smooth and their communication was spot on.

Will be using again in future without fear or hesitation!

27 de março de 2026
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Resposta da Your Ticket Genie

Thank you for sharing your experience!

It means a lot that you trusted Your Ticket Genie, and we’re so pleased to hear that everything went smoothly and our communication helped give you confidence throughout.

Thank you again for putting your trust in us— we’d love to help you again in the future.

Classificada 5 em 5 estrelas

Always the cheapest

Always the cheapest - I’m not sure why anyone is booking anywhere else. I do think their website could be a little more user friendly, but amazing prices and brilliant customer service. I called them to ask a question, and they answered within seconds and couldn’t have been more helpful.

15 de março de 2026
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Resposta da Your Ticket Genie

Thank you for your great review!

We’re really pleased to hear you’ve found our prices consistently the best value and that our team was able to help you quickly when you called—being responsive and genuinely helpful is something we take a lot of pride in.

We also appreciate your feedback about the website. We’re always looking for ways to improve the user experience, so comments like yours are really valuable.

Thank you for choosing Your Ticket Genie, we really appreciate your support and look forward to helping you again!

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