YS Claims Opiniões 186

Awful company to work with. Very shocking service never have your best Interest at heart. They transfer your to another claims company and once they get the commission they ignore all emails and calls. I’m constantly chasing them for my own car back out of storage and was told I need to pay charges. I bought my insurance of these boys and they forced me to give them to claim. They sell dodgy insurance and do dodgy claims. Just a middle man. It’s been 6 week I’ve reached a settlement figure and still ain’t been paid. This is awful the way you treat me. Minus 5 stars to be fair.

YS Claims offers an exceptional end-to-end accident management service that truly sets them apart. From the moment you engage with them, they take the stress off your shoulders and handle every aspect of your claim with utmost professionalism. Their comprehensive service includes recovery, secure storage, replacement vehicles, and insurance-approved repairs, ensuring you're fully supported throughout the process.

What makes YS Claims stand out is their dedication to minimizing any further inconvenience. They work diligently behind the scenes, keeping you informed while managing all the details efficiently. With YS Claims, you can trust that you are in capable hands, allowing you to focus on getting back to your normal routine without the added stress of dealing with the aftermath of an accident. Highly recommended for anyone seeking a seamless and hassle-free accident management experience.

Got into a non fault crash. Handled everything efficiently and professionally. Payment was made very quickly and liability wasn’t an issue. Highly recommend

Made the process easy without letting me stress about it , honest and trustworthy

I recently went through YS Claims for a non-fault accident that occurred. I am pleased to share that my experience with the car accident claim process was extremely positive. From the initial reporting of the incident to the final resolution, everything was handled efficiently and professionally. The communication was clear and timely, and the representatives I interacted with were knowledgeable and empathetic. This made a potentially stressful situation much easier to manage.

I appreciate the effort and dedication your team put into ensuring a smooth and quick resolution. The entire process was straightforward and hassle-free, which I truly value.

Thank you once again for your excellent service.

Handled the claim well gave me regular updates service was spot on

My advice is to avoid this company at all cost. I was sold a dodgy mursalane insurance policy and then when I had an accident ys claims got involved. This is a ring of ghost brokers that’ sell dodgy insurance and do the claims. At no point was I explained anything regarding the accident. The repairs to my car was of really low quality. They didn’t replace by door but filled it in with puty. They told me my car was being repaired by a manufacturer approved repairer when in reality my vehicle tracker showed it was in a scrap yard In Smethwick. Even there tiktok videos shows them located in a scrap yard but I didn’t know this until after. They are only interested in providing credit repair. At no point was I explained that the bill was my responsibility. When I phoned in to complain I was threatened with the bill for my repair and said they would shut my file and charge me. I was shocked that such a scam could exist in today’s day and age. To sell you a dodgy insurance policy, they force you to give them the claim, then do dodgy repairs and charge the third party insurance as if it was done in a dealership and then if they fail to recover the invoice they will bill me (the client). I have contacted Mursalne insurance and they have no details of my insurance policy. I have reported them to the police and to the financial conduct authority as they are not a regulated claims management company. They do not answer calls or respond back to emails. It would be interesting to see if I get a response back to this review.

I’ve used YS claims twice within the last year and never failed to disappoint. Handled my claim throughout the whole process and stayed in touch with me every step of the way
Very much recommended to use these lads
“If you get in a ding, give YS a ring”

Ys have great customer service and will go the extra mile for there customer had a great experience

Ys have been amazing, they have provided me with an amazing 2024 replacement car same day. They called me every week to give me updates on my case and when my car got returned after being repaired it was like brand new from the showroom with a full valet aswell. Can’t thank you guys enough. Definitely recommend to everyone. Best in the game by far

I had an accident came through to these brothers. The brothers are the sweatiest people you will ever hear from. Gave through all the information I needed to give about the RTC. And everything else was all automated. I had a hire car within 24 hours. I didt even know I had an RTC, that’s the way these brothers work. You only give them an initial ring of what happened. And the second ring they give you after a few days will be the case is sorted. These brothers are swift at what they do and respectful. If I ever do have another RTC I would not think twice before giving them a ring.

the best insurance claim guy I ever spoke to sorted out my claim gave me a good customer service all friendly even tho I don’t know him personally but always treated me like his brother respect ur grind bro💯

Once again, cant thank YS claims enough for their help and support through ought the duration of this claim. This is the second time in 6 months I have used their services and I can proudly say that they did not disappoint one bit! Amazing communication from the start till the end in keeping me updated with what is going and very swift process even when circumstances become difficult. Would highly recommend to anyone that gets into an accident.

Where do I start. From the day I was put in touch with Mohamed our experience has been brilliant. My granddaughter had an accident with a lorry who initially drove off and then returned to the scene but would not admit to liability. After supplying all the evidence and dash cam footage ‘the driver’ now admits liability and a settlement has been made.
The hard work and perseverance made by Mohamed and his team has been outstanding.
Well done Guys and thank you

My Pco car was involved in a car crash, I instantly got in touch with YS claims and they dealt with me proffesionaly and promtly and my car was returned back to me. and not to forget 73 Plate Plated car was also given to me from there fleet👍 Keep it up guys

Ys claims where do I start swift recovery and courtesy car sorted within 24 hours very good like for like and I have already referred all my friends and family to look no further than ys claims if ever involved in an accident thanks to the team at ys ✅

Highly recommended, sorted out my car quickly and efficiently

Ya claims have carried out a top job on my bmw 3 series, looks factory finished absolutely spot on highly recommend

I had a accident I didnt know what to do so my nephew recommended this place and I can say that they sorted everything out quickly by getting me my courtesy car to taking away my car to recovery then getting everything complete within weeks very happy, the service was outstanding all the way through, keeping me updated and telling me what the best options was. Will recommended to others a 5 star place

Had a non fault accident back in november and YS claims sorted me a hire car and got me paid out swiftly. Communication was great and was always on hand to help. Good lads I will be recommending them to others in the future!