100% Satisfied-Great customer service, easy appointments, great products. As a person who needs this medication and doesn’t have a normal situation this company has been able to help me and I am extre... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
100% Satisfied-Great customer service, easy appointments, great products. As a person who needs this medication and doesn’t have a normal situation this company has been able to help me and I am extre... Ver mais
A empresa respondeu
Well, the first thing I noticed was how EASY it was to find info re: cost of meds, plans and membership (some sites make you search for their prices, others have surprise membership fees). The sign u... Ver mais
The people at Zappy respond quickly if I have a concern or need help. The semigluten they perscribed and the dose is the perfect amount to keep my weight down and supress my appetite. I wasn't obes... Ver mais
A empresa respondeu
I have used a few compound providers and Zappy by far is the most professional provider I've encountered yet. Their website is extremely user friendly and provide a great deal of content regarding the... Ver mais
At ZappyHealth.com, we're revolutionizing the journey to weight loss with a comprehensive, science-backed approach that caters to the unique needs of each individual. Our platform is designed to empower you with the tools, resources, and support necessary to achieve your weight loss goals in a healthy, sustainable way. From personalized nutrition plans and tailored workout routines to one-on-one coaching and community support, we offer a holistic solution to weight management. Understanding that weight loss is a deeply personal and often challenging journey, we emphasize a compassionate, motivational environment. Our team of certified nutritionists, fitness experts, and health coaches work closely with you to develop a plan that fits your lifestyle, preferences, and medical history. With ZappyHealth.com, you're not just adopting a diet or exercise regimen; you're embracing a healthier lifestyle. Our innovative platform leverages the latest in health technology, providing interactive tools and trackers to monitor your progress, nutritional guidance, and educational resources that demystify weight loss. Whether you're looking to shed a few pounds, embark on a significant weight loss journey, or simply adopt healthier habits, ZappyHealth.com is your partner every step of the way, offering a path to success that is as rewarding as it is effective. For more information, please visit our website
7660H Fay Ave, Suite 504, 92037, LA JOLLA, Estados Unidos da América
Respondeu a 40% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
100% Satisfied-Great customer service, easy appointments, great products. As a person who needs this medication and doesn’t have a normal situation this company has been able to help me and I am extremely satisfied. Pricing is a little higher than I would like but you get what you pay for. Tried a cheaper company and got horrible customer service.

Resposta da Zappy Health
At 51 years old, I honestly didn’t think I could turn back the clock the way I have — but this program has helped me in every way possible. I’ve lost a sizable amount of weight but It’s not just about the weight. It’s my energy, my confidence, my discipline, and my mindset.
My joints don’t hurt like they used to. I sleep better. I move easier. I feel lighter physically and mentally. And you truly can’t put a price on your health.
Their customer service is amazing — I’ve literally received responses within minutes. Any time I’ve had a question or concern, it’s been handled quickly and professionally.
This wasn’t overnight. It was consistency. And Zappy gave me the structure to stay consistent.
Best investment I’ve made in myself in a long time.

Resposta da Zappy Health
The people at Zappy respond quickly if I have a concern or need help.
The semigluten they perscribed and the dose is the perfect amount to keep my weight down and supress my appetite.
I wasn't obese, but I am down 10lbs which is very gratifying.

Resposta da Zappy Health
I am very pleased with the team especially customer service they’re always there and always ready to help

Resposta da Zappy Health
As of 2/9/2026 I am updating my review to report that Zappy Health replaced a mislabeled tirzepatide vial with the correct one and I do believe the error was on the part of the pharmacy, not done intentionally by Zappy staff. I am now satisfied that the issue has been resolved and I received the product that I ordered and paid for. Thank you Zappy customer service for working with me to correct the problem. ***Original Review *** Zappy was recommended to me by a friend so I completed the "onboarding" questionnaire and was accepted for the 3 month starter pack. I paid the upfront price of $987.00 and they immediately charged my account. Then they delayed shipment of the product because they said they needed to verify my identity. Hmmm, why not verify BEFORE ordering a prescription and taking payment? Anyway, I did verify my identity and waited another week for the medication shipment finally arrived. But the prescription medication in the box was wrong. The starter pack was supposed to contain month 1 vial Tirzepatide-B6 2.5 mg, month 2 vial Tirzepatide-B6 5 mg, and month 3 vial Tirzepatide-B6 7.5 mg --- I received a month 1 vial and TWO month 2 vials (both 5 mg) but NO month 3 vial. I contacted customer service and asked that they correct their error. They responded back that it wasn't a mistake. I emailed them again and they still refuse to correct the error. I sent them a copy of my receipt to show what I paid for and photos of the vials to show what I actually received. They tried to give me the run around saying I received what I paid for. NOT TRUE. Now I do not trust that the vials contain the product as labeled.
They respond to your needs in A timely fashion. No question is too dumb to ask.I took a 2month break over Christmas and got no hassle, and no hassle returning. They have been good to me!

Resposta da Zappy Health
I have been completely satisfied with the service I have received. I've only been on the injections for a short time, but if I have a question or concern, I just send an email and Khelly replies back quickly and courteously. I feel safe having her to go to.

Resposta da Zappy Health
Si es por recomendación de médicos mejor siempre hay que consultarlo
I am unable to send my monthly questionnaire using my Mobile device, I am unable to reach customer service.

Resposta da Zappy Health
I started with another "Z" company and got more excuses than I cared for... so I tried Zappy. I do my online survey every month to let them know about my weightloss and I've received my injections every month. Flat rate no hidden fees, and the cost doesn't increase. This company is great and helps you every step of the way. Wanna good company to get weightloss prescriptions, go with Zappy.

Resposta da Zappy Health
Amazing!!! Zappy health has been amazing and I’ve only been with them for a little over a month! Super response and so very helpful!! Highly recommend them!!!!

Resposta da Zappy Health
I've been working with Zappy for a lil over a year now their customer service is what makes them so commendable Hannie, and all the others from Zappy team work quickly and efficiently to have their clients needs met and they do it with such grace! Very happy with the service I receive. Thank you so much Zappy for all your hard work!!

Resposta da Zappy Health
Great communication and efficient customer service representatives. My experience with Zappy Health has been wonderful for the past nine months! Thank you!!!

Resposta da Zappy Health
I’ve been using Zappy Health for a while now. Their customer service is truly top notch. Every time I contact them, they go above and beyond to help me quickly with zero hassle or run around. It’s refreshing. I highly recommend Zappy Health.

Resposta da Zappy Health
I ordered my supply on the 5th of September. It’s now the 12th and they still have not shipped it. I noticed the dosage was wrong as well and tried to get it fixed before it shipped but they went out of their way to ignore my request. The shipping information they sent me said the label was printed but FEDEX doesn’t have possession of the package because they still have not actually shipped it. Very rude customer service and extremely dismissive.

Resposta da Zappy Health
Easy to get started and quick delivery. Monthly check-ins to see how you're progressing and make adjustments if needed. I've been happy with Zappy so far and recommend.

Resposta da Zappy Health
Absolutely love Zappy Health. Very professional, customer service is amazing. Fast shipping and everything is certified. Zappy Health has transformed my life. I am in the best shape with my health! Thank you Zappy Health for helping me achieve my goals on a wellness journey. You’re absolutely the best tella health.

Resposta da Zappy Health
Haven't used this company for 2 months & today they automatically charged my credit card. They DO NOT have a phone, all contact is done via email. I was not able to go into my account and cancel my card 2 months ago & since I wasn't charged then, I felt I was safe. Obviously not safe! Who knows how long before I get my money back, & yes, I have contacted my bank & they will recover it. Also found MUCH cheaper provider for Tirzipetide!
Thank you guys! You never cease to amaze me how honest and trustworthy your company and each individual is. I've been a customer since 12/2024. You have worked with me in every circumstance I find myself in. Thank you!

Resposta da Zappy Health
Zappy Health used to be a quality company. Now they lie, and don't answer your questions, nor send out your order in a timely manner IF AT ALL!!! They use stalling tactics because they are insufficient, and have no communication with fellow employees, and they are frauds!! DONT WASTE YOUR MONEY AND TIME!!!
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.