Zenith Eco have been a pleasure to deal with. They are always ready to answer any questions and communication has been great; in particular Byron, Will and Jemma have been great to speak to. Down to e... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Zenith Eco have been a pleasure to deal with. They are always ready to answer any questions and communication has been great; in particular Byron, Will and Jemma have been great to speak to. Down to e... Ver mais
A empresa respondeu
Zenith were a very professional company. They managed the whole job and could get others contractors in as required (we needed some asbestos removing). They applied for the government grant (£7500) on... Ver mais
A empresa respondeu
All the workers involved were kind and respectful throughout and always happy to carefully explain what they were doing. Zenith Eco were great at keeping us informed, by phone, every day about the arr... Ver mais
A empresa respondeu
Jemma Joyce What a asset you are to Zenith Eco Solutions! Jemma was the initial telephone contact i had after being informed that approval had been granted for Ventilation & Internal Wall insula... Ver mais
A empresa respondeu
Zenith Eco Solutions Powered by OVO is a trusted renewable energy specialist dedicated to helping homeowners reduce their energy bills and carbon footprint through high-quality, sustainable solutions. As an official OVO Solar & Heating franchise partner, we provide expert advice, professional installation, and exceptional customer service across a range of renewable technologies, including solar PV, battery storage, air source heat pumps, EV charging, and home energy efficiency solutions. Our experienced team is committed to delivering reliable, tailored installations that help customers transition to cleaner, smarter energy with confidence. At Zenith Eco Solutions, customer satisfaction is at the heart of everything we do, and we're proud to support homes across the UK on their journey towards a more sustainable future.
21 Meridian Business Village, L24 9LG, Liverpool, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 75% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Zenith installed my British Gas EV charger, great service from Olivia making all the arrangements and dealing with the hopeless British Gas. Installation engineer was polite and efficient, no fuss just got on with it and did a great job and made a short video for me as I couldn't be at home.

Resposta da Zenith Eco Solutions
Excellent customer service - kept me informed every step of the way and when I encountered an issue with the condition of the electric charging point, they apologised and sent the engineer straight back after a few days to replace the part.

Resposta da Zenith Eco Solutions
Good job well done . Arrived on time . Took about 4 hrs.

Resposta da Zenith Eco Solutions
Had Zenith Eco Solutions come to install a new EV charger for myself on 05/03/24. The installer was very professional and finished the installation in the timescale he provided. Communication from Zenith was swift and informative through Olivia, who was able to answer all of my questions in great detail. I would definitely recommend using Zenith Eco Solutions to anyone in the future.

Resposta da Zenith Eco Solutions
Zenith what a great company kept me informed though out the installation process the fitter was excellent very polite cleaned up any mess explained how it all worked even the app 5* service from me thank you Zenith

Resposta da Zenith Eco Solutions
Brilliant job by Joshua fitting our new British Gas EV charger. The
Just got on with the job without any fuss. Knowledgeable, polite and efficient service. Preparation and contact ahead of the installation from all at Zenith was first class. Exceptionally pleased all round. Thank you.

Resposta da Zenith Eco Solutions
Great service. A special thanks to Olivia who kept me in the loop throughout the whole process. the installation was quick and easy

Resposta da Zenith Eco Solutions
Excellent service on the install of my EV Charger. Correspondence by Olivia was exemplary. Installation proccess was impeccable and everything I wanted/needed to know was explained very thoroughly by Josh the engineer. Very happy and would 100% recommend to anyone.

Resposta da Zenith Eco Solutions
Smooth installation of my EV charger, knowledgeable electrician / engineer, quick to book and install

Resposta da Zenith Eco Solutions
Well done to Zenith for the fantastic installation of my new EV charger unit. Olivia made the process easy and kept me updated regularly. The engineer was fantastic too, knew what he was on about and explained everything and what it does. I would 100% recommend Zenith for any electrical work. I am one very happy customer 😊

Resposta da Zenith Eco Solutions
Thrilled with my EV charger. Zenith were excellent as they guided me through the whole process from initial explanation to installation. Communication from Olivia and Thasleem was faultless and efficient.
Yesterday Josh fitted our charger and left no trace of disturbance or rubbish behind him. He, again, provided a very clear explanation of the installation and helped me to link the charger to my Hive App.
I have nothing but praise for Zenith.
Thank you for fitting the EV charger. The engineer (Ben) was very helpful saying where it would be best placed on the brick wall. When power was turned off only for 20mins. The job took 3 hours and cleared up after the job was done. That's when you have a good workmanship. I would like to thank Olivia organising everything, nothing was too much trouble and communication went along way. Also after the questionnaire was completed and very quickly with the installation date. Didn't have to wait long, Thanks again from start to finish with order.

Resposta da Zenith Eco Solutions
Great service, everything was explained very thoroughly. Impeccable installation very happy and would recommend to anyone.

Resposta da Zenith Eco Solutions
Shortly after processing the order Hive order, Zenith contacted me and arranged for the additional survey items and photos to be done. After this was completed, further prompt follow up to arrange the installation. Installation was very smooth and the engineers did a great job. They were also very helpful explaining the Hive setup and some good advice.
Overall, I am very satisfied with the service received by Olivia with her excellent customer skills, and the engineers quality of work to get this to completion quickly.

Resposta da Zenith Eco Solutions
Olivia and installer Nathan were amazing.

Resposta da Zenith Eco Solutions
Olivia at HQ was outstanding and I couldn't be more grateful for her service. Hive told me my EV charger would take 6 weeks, but as soon as I was transferred to Zenith they came and installed it the next working day! Two engineers showed up promptly after giving me a 20 minute heads up and proceeded to install within an hour. The quality of work was faultless and the guys couldn't have been more friendly. I was given all safety certificates and a full demo of the new ISO board and Surge Protector unit, and the guys very kindly helped me set up the Hive app, couldn't be happier with the experience and have full confidence in the appliance after being shown hands on the results of the testing process.

Resposta da Zenith Eco Solutions
Recently had an ev charger fitted and the experience was very good. Fitted on exact time and date as quoted. Very efficient.

Resposta da Zenith Eco Solutions
What a fantastic company from start to finish a super easy process took roughly about 6 weeks from the start of the process to everything done and completed. The guys that fitted and done the work were lovely.

Resposta da Zenith Eco Solutions
Couldn't organise a raffle
I ordered a EV charger via Hive/British Gas. I was told as a Hive & BG customer it would all be taken care of and it would all be a very smooth process, they would arranage any necessary ugrades etc. So I Completed all the pictures and survey information and sent it to BG/Hive.
I was then told I'd get a video call in the next two days from the installers to talk me through my requirements. Didn't happen!!!!! Instead I stumbled upon an email in my junk folder a month later of an "installation survey questionaire". Completed this with lots more photos and information to be told I need a meter fuse upgrade (not heard a thing form zenith about this, I actually received an email from National Grid advising me). The day the fuse upgrade was completed, I advised Zenith and was then told "oh sorry, you now need to get an ISO switch on the meter. And you'll have to arrange all that yourself". So I arranged the ISO switch waiting another two weeks for BG. As that was literally being installed I received a call from Zenith who were due the very next day, they said "yeah sorry, but we've looked at the pictures again and we can't install this in your garage because of health and safely". So my order from mid November has taken over two months and two days of lost pay while my meter was being upgraded all for nothing!

Resposta da Zenith Eco Solutions
Had new loft and underfloor insulation installed by Zenith 2 years ago.i fit a new loft hatch a few months ago and whilst up in the loft i noticed the new insulation was only 75% done i.e one bedroom had no new insulation above it.i complained to Zenith oct 2023 and they said one of their team will be in touch.im still waiting for them 3 months later to get in touch.i asked for updates on numerous occasions but heard nothing as yet Jan 2024.
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.