Zenther Opiniões 

Resposta da Zenther

2/09/2026

Hi Beverley!

We’re very sorry to hear that you have been trying to contact us and have not received the assistance you expected.

Please reach out to our customer support team directly through the contact/support option on our website so we can properly access and review your complaint. If you have been replying to promotional or marketing emails, please note that those messages may go to mailboxes that our customer support team cannot access or monitor.

Once your message is submitted through the appropriate support channel, our team will be able to review the details and assist you as quickly as possible.

We sincerely apologize for the frustration and appreciate your patience.

— Zenther Support Team

Resposta da Zenther

1/09/2026

Hi June,

We’re sorry to hear that you were disappointed with your experience.

We would like to clarify that our customer support team does respond to customer inquiries. Your message was answered within only a few hours, and we kindly ask customers to allow up to 48 hours for a response, as we receive a high volume of inquiries and want to ensure each customer receives proper attention.

Regarding your subscription, we can confirm that your cancellation was processed. However, if an order had already been created and processed before the cancellation was completed, that order may still be dispatched as explained in our policy.

As for the free gift you mentioned, we’re happy to look into this for you. Please contact our customer support team again with your order details so we can review what was included with your purchase and assist accordingly.

We understand your frustration and appreciate you bringing these concerns to our attention.

-Zenther Support Team

Resposta da Zenther

Actualizada a 2/09/2026

Hi Alison!

We’re sorry to hear that you’re disappointed with the delivery and communication regarding your order.

We would like to clarify that our customer support team does respond to customer messages. If you have contacted us previously without receiving a response, please make sure you are reaching out through the customer support contact option on our website. Replies sent to promotional or marketing emails may not reach our monitored support inbox, and we unfortunately do not have access to those promotional mailboxes.

We understand your concerns and would be happy to assist once we receive the order details through the appropriate support channel.

-Edited note: We do need to clarify that your review has been edited to include another statement that is not accurate. Our customer support team has been responding to your emails and actively working with you to resolve your concerns. We have also provided updates regarding your order and taken steps to address the situation.

We understand that you are frustrated, but we kindly ask that you allow 24–48 hours for our customer support team to respond. We assist many customers each day, and while we always aim to respond as quickly as possible, we are not able to respond instantly to every message.

We appreciate your patience and ask that you allow our team the appropriate time to review and resolve your concerns.

We remain committed to assisting you and resolving any outstanding concerns through our customer support channel.

— Zenther Support Team

Resposta da Zenther

21/08/2026

Hello David!

Thank you for sharing your feedback.

Regarding the product, we understand that results can vary from person to person, and we are sorry that you did not experience the changes you were hoping for after using it for two months.

Regarding the recurring order, our subscription option is presented during checkout and is clearly identified before the order is completed. We always encourage customers to carefully review their order and subscription details before finalizing their purchase.

Regarding your mystery gift, we can confirm that it has been sent. We understand your frustration regarding the delay and apologize for the inconvenience.

As for the information booklet and diary, these were provided as digital materials. The titles clearly identify them as e-books, including the 90-Day Blood Pressure Tracking Journal and The Nitric Oxide Food Guide, so they are intended to be accessed digitally and may be printed by customers if they prefer a physical copy. This is clearly stated.

We appreciate your feedback, even though we respectfully disagree that the product information and digital materials were misleading. We encourage customers to carefully review the product and order details provided before completing their purchase.

-Zenther Support Team

Resposta da Zenther

21/08/2026

Hello there!

We’re very sorry to hear about your experience and sincerely apologize for the frustration caused by the delay.

Please contact our customer support team with your order number and the email address used when placing the order so we can take a closer look at your account and shipment history. We’ll be happy to investigate what happened with the order and provide you with the appropriate next steps.

We appreciate you bringing this to our attention and hope we can help resolve the matter for you.


-Zenther Support Team

Resposta da Zenther

9/08/2026

Hi Darcy,

We’re sorry to hear about your experience and sincerely apologize for the frustration caused by the delay.

We do want to clarify that international logistics partners may be involved in the early stages of delivery, and tracking can sometimes show limited movement while a shipment is being transferred between carriers. Once the package is handed over to the applicable last-mile carrier, additional tracking information can become available.

We take your concerns seriously and would encourage you to contact our customer support team with your order number and email address so we can review the shipment directly and provide the most accurate information available.

Again, we apologize that your experience has not met your expectations and appreciate you bringing this to our attention.


-Zenther Support Team

Resposta da Zenther

9/08/2026

Hi Vince,

We’re sorry to hear that Beetwise did not deliver the results you personally hoped for. We understand that this can be disappointing, and we respect that everyone can have a different experience with a supplement.

That said, we do want to respectfully clarify that not experiencing noticeable results does not make a product a scam. We have many customers who have shared positive experiences with Beetwise and have told us that they feel it has been a beneficial addition to their routine.

We have also heard from customers who have reported improvements significant enough that, in consultation with their healthcare professionals, they were able to reduce or discontinue certain blood pressure medications. However, medication decisions should always be made with a qualified healthcare professional rather than based solely on a supplement or another customer’s experience.

We take both positive and negative feedback seriously. One person’s experience cannot necessarily represent everyone’s experience, just as positive customer experiences cannot guarantee the same outcome for every individual.

If you have concerns about your experience with Beetwise, we encourage you to contact our customer support team so we can better understand your situation and assist you directly.


-Zenther Support Team