Zenther Opiniões 

Resposta da Zenther

9/08/2026

Hello Eric!

We’re sorry to hear about your experience.

We’d like to clarify a few points. The subscription is optional and is not added as a hidden charge. During checkout, there is a clearly displayed checkbox labeled “Subscribe to Save 20%.” Selecting this option enrolls the purchase into recurring shipments. An automatic email is also sent after the purchase with information on the subscription and instructions for managing it, including how to pause, skip, change the delivery frequency, or cancel.

Regarding the e-books, The 90-Day Blood Pressure Tracking Journal and The Nitric Oxide Food Guide, these are automatically sent by email to the address used at checkout. They can sometimes be filtered into spam, junk, or promotions folders. If you did not receive them, please contact our customer support team directly and we can provide the appropriate link and verify your eligibility for the materials associated with your order.

We’d also like to clarify the product’s manufacturing. Zenther’s Beetwise is manufactured in the United States in facilities that follow strict quality control and manufacturing standards. However, because we serve customers internationally, we use international logistics partners and fulfillment networks to distribute orders efficiently. Depending on inventory availability and the destination, a shipment may therefore pass through international logistics facilities or customs during transit. This does not mean the product itself was manufactured overseas.

We’re sorry for the frustration caused by the shipping process, and we encourage you to contact our support team with your order details so we can review the shipment and digital materials for you directly.


-Zenther Support Team

Resposta da Zenther

9/08/2026

Hi George!

We’re sorry to hear about your frustration.

We’d like to clarify that the recurring subscription is optional. During checkout, there is a clearly displayed checkbox labeled *“Subscribe to Save 20%”. This option enrolls the order into recurring shipments, and it is not a hidden feature.

Additionally, an automatic email is sent after the purchase with information about the subscription and instructions on how to manage it, including how to pause, skip, change the delivery frequency, or cancel the subscription.

We understand that you may not have intended to select the subscription option, but the recurring order is generated based on the subscription selected during checkout rather than being added without authorization from our system. We always encourage customers to review their checkout selections and confirmation emails carefully.


-Zenther Support Team

Resposta da Zenther

9/08/2026

Hi Mark!

We’re sorry to hear about your experience.

We would, however, like to clarify a couple of points regarding your review. The shipping address is entered by the customer during the checkout process. Our team cannot manually enter or select an address on a customer’s behalf, so we encourage customers to carefully review their shipping details before completing an order.

Regarding the subscription, this is an optional feature and is not automatically added as a hidden enrollment. During checkout, there is a clearly displayed “Subscribe to Save 20%” checkbox. Selecting this option activates recurring shipments. An automatic email is also sent after purchase with information about the subscription and instructions for managing it, including how to pause, skip, change the delivery frequency, or cancel.

We always encourage customers to carefully review and confirm each piece of information before completing their purchase, including their name, email address, shipping address, subscription boxes, and order details, to ensure everything is correct.

-Zenther Support Team

Resposta da Zenther

9/08/2026

Hi Howard!

We’re genuinely sorry to hear about your experience and apologize for the frustration caused by the delay.

We want to be clear that we do not take accusations of scamming lightly. We are a legitimate business, and our customer support team is available to assist customers with order and delivery concerns. If your order from July 2026 was not delivered, we absolutely want the opportunity to review what happened rather than leave the matter unresolved.

Please contact our customer support team with your order number and the email address used at checkout. We can review your order and tracking information, determine where the shipment is currently located, and explain the available next steps.

We’re sorry that your experience led you to this conclusion, and we would appreciate the opportunity to properly investigate and address your concerns.


-Zenther Support Team

Resposta da Zenther

2/07/2026

Hi John!

We're sorry to hear that you feel this way, but we'd like to clarify a few points.

Our subscription is not hidden or added without notice. During checkout, there is a clearly visible checkbox that states "Subscribe to save 20%", allowing customers to choose whether they would like recurring deliveries.

In addition, immediately after a purchase is completed, an email is automatically sent with information on how to manage or cancel the subscription.

Customers also have the opportunity to contact our support team to cancel an order while it is still unfulfilled. Once an order has been processed and is already in transit, our refund policy applies, as clearly stated in our Terms and Conditions.

We understand that misunderstandings can happen, and we're always happy to help customers manage their subscriptions or answer any questions they may have. We encourage customers to review the checkout selections, confirmation emails, and our published policies so they have the information they need regarding their orders.

If you'd like us to review your specific case, please contact our support team with your order details, and we'll be glad to assist.