Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 3 em 5 estrelas

The personal account and vurtual card are a fabulous idea as is the planet saver but ..... the wait of at least a working day to withdraw money from your savings is a massuve flaw and needs fixing in... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Used my Zero card recently for first time abroad while cruising many countries, to avoid fees and commissions. Found the Zero card much more convenient to use than other Travel cards which I have had... Ver mais

Classificada 5 em 5 estrelas

Really impressed with how quick and easy the sign up process was. I’ve never thought much about how everyday banking could help the planet, but Zero has made that possible. It feels good knowin... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

I don't know why this bank has now closed down was so hard to move money out of it before closing

Informações sobre a empresa

  1. Instituição financeira

Escrito pela empresa

Zero is the free sustainable money app, personal account and debit card for the climate conscious.


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

50 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 42% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Really good app

Really good app, love the feature where I can use it like an actual card and get the card details from the app, because let’s face it who takes their wallet everywhere with them these days?! So having it just there on my phone is fantastic.

19 de junho de 2025
logótipo da Zero

Resposta da Zero

Thanks Alex,

Really appreciate the good feedback, we're working hard on more features, which we hope you'll like just as much.

Classificada 5 em 5 estrelas

Zero has truly impressed me

Zero has truly impressed me! Their platform is incredibly easy to use, making my financial tasks simple and straightforward. Customer support is phenomenal – always professional, efficient, and genuinely helpful.

Their account is competitive, transparent, and free of hidden fees, building immense trust. What I particularly appreciate is their strong commitment to sustainability; they are genuinely green, low carbon, and care for the environment.

Zero stands out as a clear, efficient, customer-centric, and environmentally responsible financial partner. I highly recommend them for anyone seeking a modern, user-friendly, and sustainable banking experience. They've definitely earned these five stars!

17 de junho de 2025
Opinião espontânea
logótipo da Zero

Resposta da Zero

Hi Chris,

Thanks for sharing that positive feedback, it's really appreciated by the team at Zero, especially on our focus and vision to make money a force for the good of the planet.

Classificada 5 em 5 estrelas

The only banking app that cares about the environment

The only banking app that cares about the environment.

There aren't as many features yet as some other banking apps because it's still new, but I'm excited to see where it goes.

17 de junho de 2025
Opinião espontânea
logótipo da Zero

Resposta da Zero

Hi Peter,

It’s great to hear that our sustainability focus resonates with you and the team are working hard to bring you more features very soon! If you ever have any thoughts on how we can go even further, just let us know via https://zero.co.uk/contact-us.

Classificada 5 em 5 estrelas

Just Perfection

Does precisely what it is meant to do. Just perfection.

10 de junho de 2025
logótipo da Zero

Resposta da Zero

Thanks Chris,

Really appreciate the good feedback, we're working hard on more features, which we hope you'll like just as much.

Classificada 5 em 5 estrelas

Ethical banking!

Good to know my money isn’t being used to support unethical and unsustainable corporations

13 de junho de 2025
logótipo da Zero

Resposta da Zero

Hi Josie,

We're very passionate about what we're building here at Zero, so it’s great to hear that you feel the same. If you ever have any thoughts on how we can go even further, just let us know via https://zero.co.uk/contact-us.

Classificada 1 em 5 estrelas

Dont ever use them they are horrible…

Dont ever use them they are horrible every time i transfer some money there like £20 £30 it taking me at least 1 week of sending an emails until they reply then they gone be putting you of by saying money not received them so you have to put pressure on them and then they give it you transfers from another account takes 2 weeks .....DONT USE THEM THEY ARE ROBBING PEOPLE AND THEY KNOW IT

3 de junho de 2025
Opinião espontânea
logótipo da Zero

Resposta da Zero

Hi Pet,

We’re sorry you don’t feel you’ve had a great experience with Zero. We believe we’ve spoken on this issue, but if you’d like to discuss, please feel free to reach out to us via https://zero.co.uk/contact-us

Classificada 5 em 5 estrelas

I've been a customer since the waitlist…

I've been a customer since the waitlist and I couldn't ask for anything better!

4 de junho de 2025
logótipo da Zero

Resposta da Zero

Thanks Melanius,

We really appreciate your support since the beginning of Zero.

If you do think of anything, please just let us know via https://zero.co.uk/contact-us.

Classificada 5 em 5 estrelas

Used my Zero card recently for first…

Used my Zero card recently for first time abroad while cruising many countries, to avoid fees and commissions. Found the Zero card much more convenient to use than other Travel cards which I have had in the past where you need to keep changing currencies such as the Post Office Card. Add the fact that your money is safe and secure, in case of loss or theft and it’s a keeper 👌

15 de maio de 2025
Opinião espontânea
Classificada 2 em 5 estrelas

After I joined the waitlist and became…

Update: After waiting for a week, it prompted that it could not verify my identity. I emailed the customer service team but have not received a response. I am unable to use your service through registration.

After I joined the waitlist and became eligible for registration, I was blocked because after registering, I received the message "Review In Progress. Your application has been passed to our team for review. This may take up to 2 working days. We'll email you when your application has been updated." This status has lasted a whole week.

29 de dezembro de 2024
Opinião espontânea

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As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

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