From Rags to Riches
First, let me state: I am not a person to give anyone a bad review, I am a willing to give someone chances to get things right and if not then I will do what needs to be done. If you look at the title of my review and dont understand what it meant, let me explain. Today is March 2nd, 2020, keep this date in mind . My website project started with "Logo Jeeves" in February 2017. The initial conversation with the project manager that was assigned to me, many promises were made , he ended up leaving with a broken leg.. Another PM ( Project Manager) was assigned to me, she was unable to communicate in the right manner because her English was not fluent, so we kept having problems communicating. From 2017 - 2019 I had 9 different ( Project Managers) assigned to my project. Everyone was either leaving the company, reassigned, or simply disappeared, and I was left up the river with no paddle. (imagine my frustrations) because with each PM, it was like starting over.The site ended up where I was unable to use it because everything was wrong, colors, content , everything. Keep in mind everything was paid for/ Chat Integration/ SEO & SMM/Video and Content. Email Campaign/ Social Marketing/Reputation Mgmt/Website Optimization/Website Analysis/ Too Setup..Off & Onsite Optimization and management of my online reputation with social media account.The website is unusable, and I have not been able to work my business as a Wedding and Event Planner since. I had nothing to show my clients, All of this took place with the company Logo Jeeves, and I stuck it out because my funds was not refundable. Lets move forward.January 2020, after giving up on Logo Jeeves and insisting that I needed my money back I went back into my email to look for the Director's number to call and have a chat with him. When I called, a gentleman by the name of Shane answered and immediately I started pleading my case. Shane was in disbelief and told me that he was with a company called Zesty Branding and he review everything and get back to me. This guy Shane got back to me that same evening and he ended up being an angel that came to deliver me from my agony with Logo Jeeves. Shane promised that he would take over and assign my project, to his top Project Manager Dennis Clark. Guys, let me tell you, it was the smoothest transition ever Dennis is the next best thing since slice bread. I started working with Dennis right away and Shane keep in touch with me to make sure everything was working out and if I was happy. Listen, let me tell you guys, Dennis is the BEST BADASS EVER!!! sorry for the language, but it is true, this guy worked with me and keep me abreast with emails, phone calls,and if he did not understand what I wanted he would call and we would have discussions. Dennis would advise me on what he thinks, and we would chat about it and move on. It was like a love website relationship, once Dennis receives my emails on changes, he would notify me via text or email that my email was received and he would let me know when it would be completed, and bet your bottom dollar he was always on point. I am sure my website would of been completed within one - two months , but I had many addition and changes and was elated that finally I had someone who was working with me, and was helping me through everything. Dennis was so patient and understanding he did not rush me, when I reach out to him, he would answer with a text or email. If he is in a meeting he would let me know. Listen, I am extremely happy with the service I am receiving from Dennis of Zesty Branding. If anyone is reading this, ask for Dennis he is truly Amazing, caring and will definitely assist you in any area of your project. Shane would reach out to make sure all is well, and this makes me feel so special and that I am somebody. I went from Rags to Riches with Dennis of Zesty Branding. Shane thank you for caring & listening to me ,you are amazing. Dennis, I thank God for you, you are a blessing. bless.
3 de março de 2020
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