ZeWood Opiniões 224

TrustScore: 4.5 em 5

4,6

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I ordered this as I am huge fan of both Harry Potter and Lord of the Rings (Middle Earth). My first order was the Weasley Clock, which I love and its now hanging in my kitchen, this time I chose the... Ver mais

Classificada 3 em 5 estrelas

When I ordered it I had difficulty finding where to add the personalization. I sent an email to which I did receive a response but by then I had found a way, I thought to have the personalization adde... Ver mais

Classificada 5 em 5 estrelas

I am absolutely blown away with the quality of this item. My son is a huge Harry Potter fan and his graduating college next week. He will absolutely love the clock. The workmanship on it is extraordin... Ver mais

Classificada 5 em 5 estrelas

This is a stunning product, I feel so lucky to own the Weasley clock and it looks amazing with the rest of my hp collection. I absolutely love the new clock they just brought out too!!! Just gorgeous!... Ver mais

Informações sobre a empresa

  1. Artes manuais
  2. Decoração e Design de Interiores
  3. Loja de lembranças

Escrito pela empresa

Discover ZeWood: Where Artistry Meets Craftsmanship. Elevate your decor with our exquisite handcrafted wood maps – unparalleled quality, unique designs. Experience the allure of precision and creativity. Transform your space.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

224 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 3 em 5 estrelas

Incomplete order

When I ordered it I had difficulty finding where to add the personalization. I sent an email to which I did receive a response but by then I had found a way, I thought to have the personalization added. The original order # was 21384 an 8x10 map of Hyrule....I then ordered (#21385) a birthday personalization which I was charged and paid for. I specifically mentioned that it was to be added to order # 21384. This never occurred. The map is beautiful but it is for our son's 40th birthday and a personal note would have completed it.

30 de abril de 2026
Classificada 5 em 5 estrelas

The illuminated map of Middle Earth is fantastic - love it.

I ordered this as I am huge fan of both Harry Potter and Lord of the Rings (Middle Earth). My first order was the Weasley Clock, which I love and its now hanging in my kitchen, this time I chose the illuminated Middle Earth map, and its now hanging on my landing (with a smart plug to turn it on and off daily at set times). My brother in law has relatives in Ukraine and Ukranian heritage.
The map is fantastic, beautifully made and I am constantly stopping by when crossing the landing to look up details from the books and films. It is well worth getting the map and with the high details and layered contours and depth it just brings it alive.
I am so glad I bought this and it is the focal point in my home.

6 de maio de 2026
Classificada 5 em 5 estrelas

This is a stunning product

This is a stunning product, I feel so lucky to own the Weasley clock and it looks amazing with the rest of my hp collection. I absolutely love the new clock they just brought out too!!! Just gorgeous! The quality is unreal! Well packaged and arrived safely in its forever home. Thanks team!!! I have made a video of this clock on my TikTok Ashbuildsmagic 🫶🫶

6 de maio de 2026
Classificada 4 em 5 estrelas

Communication

The only concern is the time frame from when it was bought to when it was shipped. I received multiple email notifications that were contradicting. I believe simple and cleaner communication will be best.

4 de maio de 2026
Classificada 5 em 5 estrelas

I am absolutely blown away with the…

I am absolutely blown away with the quality of this item. My son is a huge Harry Potter fan and his graduating college next week. He will absolutely love the clock. The workmanship on it is extraordinary shipping did take a little longer than expected, but it is coming all the way from Ukraine so definitely plan for that. I look forward to purchasing something else from you in the future.

24 de abril de 2026
Classificada 5 em 5 estrelas

Top Quality

Product made in Ukraine, excellent workmanship. The price is worth the quality. Arrived on time and beautifully packaged. A company with great craftsmanship and seriousness.
Slava Ukraini!

16 de abril de 2026
Classificada 3 em 5 estrelas

Extra shipping charge

Even though I payed for shipping, I was asked to pay 30$ to UPS for shipping. Product-wise, the item is finely detailed and o apparent high quality.

17 de abril de 2026
logótipo da ZeWood

Resposta da ZeWood

Hi,

Thank you for your feedback!

We’d like to clarify that the $30 charge you were asked to pay is not a shipping fee. Our store offers free shipping, and our customers are never charged for delivery itself.

The additional cost you encountered is related to international customs duties. These are import taxes set by the destination country and are unfortunately outside of our control. The amount and whether they are applied depend entirely on your local customs regulations.

We always strive to be transparent, but these charges can vary from country to country, and we are not able to cover or predict them.

We appreciate your understanding.

Classificada 5 em 5 estrelas

Great experience

It was a great experience from ordering to attention to detail in customization to the final product and it's quality.

14 de abril de 2026
Classificada 1 em 5 estrelas

Arrived broken

Arrive broken, advised to fix it myself with an oh so helpful YouTube link. This is not $1k customer service.

2 de abril de 2026
Opinião espontânea
logótipo da ZeWood

Resposta da ZeWood

Hello,

Thank you for sharing your feedback.

We'd like to clarify that the map wasn't delivered broken. One small component had come loose during transit, but the map itself is fully intact and functional.

When you reached out, we immediately offered a solution. When that didn't work for you, we followed up right away with an alternative. That was 11 days ago, and unfortunately, we haven't heard back from you since.

We genuinely want to make this right and are still happy to assist. We're waiting for your reply so we can resolve this in whatever way works best for you. Please don't hesitate to reach out to us directly.

Classificada 2 em 5 estrelas

The advertised size was not even close…

The advertised size was not even close to what came. I paid over $200 for an 8x11! Not happy with the size at all.

27 de março de 2026
logótipo da ZeWood

Resposta da ZeWood

Hello,

Thank you for your feedback! We appreciate you taking the time to share your experience.

We would like to assure you that all of our products are made in accordance with the sizes specified on our website. That said, we genuinely want to understand what may have gone wrong in your case.

We’ve reached out to you via email to look into this further and will be waiting for your response so we can resolve the issue as quickly as possible.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais