Started using ZFX not long ago and honestly it feels reliable. Charts load quickly and placing orders is simple without any weird delays.
A empresa respondeu
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Started using ZFX not long ago and honestly it feels reliable. Charts load quickly and placing orders is simple without any weird delays.
A empresa respondeu
Saya sangat kecewa mendapati perbedaan bentuk candle EURUSD H4 pada akun ECN Zeal server Live02 dengan MetaQuotes. Perbedaan ini signifikan karena mempengaruhi analisis teknikal berbasis price action... Ver mais
A empresa respondeu
ZFX 有很多值得热爱的东西,许多交易者继续看好该服务。 低廉的费用、响应迅速的交易所以及拥有良好记录的开发人员让大多数人喜出望外。 迄今为止,ZFX普遍被认为在其短暂的生命中取得了全面的成功。 大多数支持查询需要通过网站的电子邮件联系表进行。 与大多数主要交易交易所一样,由于需求绝对增加,您可能需要等待一段时间才能得到回应。 有客服聊天机器人可以进入,有些回复是自动的。 令人高兴的... Ver mais
A empresa respondeu
Saya tidak mendapat informasi ygvjelas mengenai merchandise yg harusnya saya dalatkan dari deposit yg saya lakukan. Dan perhitungan point dari transaksi yg saya lakukan. Saya sdh menghubungi CS dan bi... Ver mais
A empresa respondeu
Escrito pela empresa
26 Throgmorton St, EC2N 2AN, London, Reino Unido
Respondeu a 80% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I want to share my dreadful experience with Zeal Capital (ZFX), and I strongly advise anyone considering this broker for forex trading to think twice. My interaction with them has been nothing short of a disaster from the beginning, and I felt compelled to warn others.
1. Lack of Transparency:
From the outset, I noticed a severe lack of transparency with Zeal Capital (ZFX). They promised low spreads and quick withdrawals, but the reality was far from it. Hidden fees and unfavorable slippage quickly ate into my profits, leaving me with a bitter taste in my mouth.
2. Poor Customer Service:
The customer service at Zeal Capital (ZFX) is appalling. Whenever I had an issue or question, it took ages to get a response. It seemed like they were intentionally avoiding resolving problems and providing explanations for discrepancies in trades.
3. Shady Practices:
I suspect that Zeal Capital (ZFX) engages in shady practices. My trades are frequently executed at worse prices than the market rate, and it's not a coincidence. I believe they manipulate prices to benefit themselves at the expense of their clients.
4. Withdrawal Nightmares:
Withdrawing funds from my account was an absolute nightmare. The process was unnecessarily convoluted, and it took weeks to see my money. They claimed to have "processing delays," but it felt more like a deliberate tactic to keep my funds tied up in their platform.
5. Unreliable Trading Platform:
The trading platform provided by Zeal Capital (ZFX) is unreliable at best. It frequently experienced outages during crucial trading moments, leading to missed opportunities and financial losses.

Resposta da ZFX
All good until I tried to withdraw my profits.
I started with 1000 $.
Did a small withdrawal to test the site, all good.
After a while the capital was up to around 1600 $.
1000$ withdrawal: all good.
Then, a couple weeks later I decided to also move the profit to another broker, so I tried to withdraw the remaining 559 $.
First, they told me I had to provide my Skrill or Neteller account. I told them their regulation never mentions shady external apps to process my money. It simply says all withdrawals exceeding the initial deposit must go straight the bank account.
So they asked for my bank account details. My bank account was already verified, so they already had all the info, but for some reason I still have to provide them again, twice.
Then they told me they ordered the bank transfer and provided a bank statement of the operation. At this point it's pretty safe to assume it was a fake document.
It says the transfer was ordered on july 17, but I still have to receive my money.
So basically these scammers simply give the initial deposit back and refuse to transfer any profit.
The customer service simply keeps repeating the bank transfer is fine on their side, when it clearly hasn't even been ordered.
The good thing is, I always try these shady third-world brokers with small amounts of money, so the loss isn't a big deal.
But this kind of behaviour is disgusting.

Resposta da ZFX
10/3/2022, 11:17:52 Withdrawal Failed
9/2/2022, 13:37:43 Withdrawal Failed
2 failed withdrawals, many times I contacted them via Live chat, and I wrote them an email... for 1 month zero replies!!!??? no communication, the worst support of all brokers I ever used

Resposta da ZFX
เป็นโบรกที่ดูน่าเชื่อถือดี มี License เลยไว้ใจเลือกใช้ค่ะ มีทีมงานคนไทยคอยช่วยเหลือ คุยง่ายดี ติดต่อสะดวก ฝากถอนก็ง่ายดี ชอบมากค่ะ

Resposta da ZFX
Trustable Broker
Fast deposit and withdrawals transaction, responsive when it comes to customer support and have a diverse list of assets which makes it suitable to trade almost anything you wan

Resposta da ZFX
Trustable broker
I have used ZFX services for 3 months, to be honest, this broker is quite good so far.
Good liquidity, standard spread, fast deposit, and withdrawal. There was once the money had not arrived in my MT4, an online supporter helped explain to me a lot, then it turned out my bank was having maintenance so the transfer was late.
Very supportive staff.

Resposta da ZFX
Even the registration process and Client portal are not much friendly and look professional but support team is very helpful and timely support
I am pleased to receive such support when looking for a broker to corporate

Resposta da ZFX
ZFX 有很多值得热爱的东西,许多交易者继续看好该服务。 低廉的费用、响应迅速的交易所以及拥有良好记录的开发人员让大多数人喜出望外。 迄今为止,ZFX普遍被认为在其短暂的生命中取得了全面的成功。
大多数支持查询需要通过网站的电子邮件联系表进行。 与大多数主要交易交易所一样,由于需求绝对增加,您可能需要等待一段时间才能得到回应。
有客服聊天机器人可以进入,有些回复是自动的。
令人高兴的是,该网站完全是多语言的,所以大多数人应该用一种或另一种语言相处得很好。 这是 ZFX 作为全球加密货币交易所寻求竞争的另一个真正优势。

Resposta da ZFX
The broker's website lists multiple ways that clients can contact CS team, including online chat and live phone support almost 24/5; FAQs and website client support were satisfactory.

Resposta da ZFX
ZFX is one of the good brokers that I have ever found to trade.
In the beginning, I had zero knowledge about this market but thanks to the staff, they have worked very hard to support me to get used to the apps, products, trading, etc...
Very impressive

Resposta da ZFX
Untuk pelayanan CS nya cukup responsive yah, ada live chat yang cepet banget balesnya, yaaa sangat membantulah untuk menanyakan informasi yg kita butuhkan, aku sangat terbantu

Resposta da ZFX
This broker has a 24-hour service from Monday to Sunday, making it easier for me to complain or there are obstacles and quickly respond.

Resposta da ZFX
senang banget dapat promosi tambahan bonus 10% dari zfx indonesia semoga ZFX indonesia makin jaya

Resposta da ZFX
Enaknya di ZFX bisa trading banyak instrumen pake modal kecil. Akun cent buat pemula bagus banget. Gak ada pembatasan pairnya biarpun cuma akun cent. Dari forex, indeks, komoditas sama saham bisa semua di setiap tipe akun ZFX. Keren!

Resposta da ZFX
I like the ECN account, raw and low spread suit best for me. Fast withdrawals!

Resposta da ZFX
Support team is very engaging and quick to respond to my needs.

Resposta da ZFX
Great service, fast withdrawal and deposit with nice rate, user-friendly as well

Resposta da ZFX
ZFX is one of my favorite trading companies, deposits and withdrawals are fast and convenient, and when I encounter problems, the service of ZFX customer service is very good!

Resposta da ZFX
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