Zinstall Opiniões 398

The company claims its product does more than the competitors product and transfers more than competitors products. I haven’t been able to verify this claim because what the company DID NOT TELL ME is that you ONLY GET 2 ACTIVATIONS. So if something goes wrong and you have to start afresh you cannot do it because you get an error MAXIMUM NUMBER OF ACTIVATIONS EXCEEDED. True to their advertising I did get to chat to a real person and not a bot. Problem is the real person only advises you to contact support unless you are buying! Contacted support and consistent with other reviews only got a “we will contact soon” message and now just waiting for help. When you buy a license to transfer from an old PC to NEW PC, it follows that at some future point you might need to repeat the process, but you cannot because the license you bought is only really a license for a single transfer. The company should be upfront and tell customers this. They also need to fix the support function because in my view its not fit for purpose.

Well worth the money!!!!! I'm forced to get a new computer because of Windows 11 not updating to my very functional Windows 10 Computer(motherboard incompatibility). Anyway, it's always a huge issue to migrate to another computer and lose programs in the process. NOT THIS TIME!!! Zinstall WINWIN was simple. The directions were clear. And my computer migrated over to the new computer with my programs and activations so they were ready to go!!! My only self install was my printer. So happy to have found this program!

Zinstall's product did not work at all, and the support process was both unreasonable and ineffective. Their team required me to fully uninstall all cybersecurity software from both computers—something that compromises device security—before offering any help. I complied, ran their diagnostics, and was forced to manually type in a long diagnostic code because their system wouldn't allow copy-paste.

They later claimed they never received the diagnostics, despite me submitting them exactly as instructed. I requested a refund four times, and each time they responded with a deliberately obstructive process, including a manual form that forced me to agree to their terms and conditions before I could even submit the request.

They sent me a user manual that had nothing to do with the issue I reported, wasting even more of my time. The entire experience was unnecessarily difficult, and their continued refusal to refund a clearly defective product feels deceptive. In my opinion, this is a predatory and misleading business practice, and I am filing this complaint to warn others.

Purchased remote migration on 3-19-25. Tech started the migration on 3-20. After checking on status, the process errored out and nobody was monitoring. Tried caontacting via email, and phone calls with nobody answering anything. Finally got ahold of Answering service and they passed on the message to call me. Never called but sent an e-mail. The tech found the problem and was able to finish the remote install. I went thrrough verifying everything and found that I now could not get my ESET Virus/Firewall program to even come up. I even attempted to uninstall to ne able to re-install and it won't even let me do that. Have tried again with the various ways to contact them and finally ended up with their answering service on 4-10. This company has no customer support what so ever. Nobody ever responds to their message system, their e-mails or even answer their phone. If I could give them a minus one rating I would because they were fast enough to charge my credit card when I made the purchase.

I recently purchased a new PC and investigated the best way to transfer the contents of my old PC.

Not being particularly computer savvy, I saw a link to Zinstall. As they admit themselves, it is not the cheapest tool on the market, but it looked comprehensive and promised to make the task simple.

I was very impressed. Having installed Zinstall on both machines they discovered each other and all I had to do was tell it which was the old PC and which was the new.

A few hours later, the job was done and everything was ready to use on my new PC.

I transferred an old surface pro to a new one and did it manually. Took a couple hours, but all worked out well. Used ZInstall for my desktop - slow. Took longer than the manual download and install, and did not transfer any of the activation/license info. Missed many applications and had to go install them myself anyway. Was $129 (so $200 CDN plus tax) and was really pretty well a complete waste of money. Had more aggravations and time spent doing things right than the manual transfer I did on my own.

Originally purchased Zinstall WinWin. The transfer was unsuccessful due to the fact that my new PC had an SSD C: Drive which wasn't large enough to transfer everything. I upgraded the software to the Migration Pro version, paying only the difference in price. Stupidly I purchased the upgrade using a different e-mail to the original purchase. Using the Chatline I reported the problem and Paul, the contact, arranged for the Support Team to link the original Program with the upgrade. A few hours later Sam R informed me this had been done and I could proceed with the migration. This was successful first time and I now have all my settings, programs and Data on my new PC. All in all, a very satisfactory experience. The only problems were of my own making!! As a recommendation to others, use a data cable, rather than Wifi for the migration, it's a lot quicker and less prone to gliches.

Transfer from laptop with Windows 10 to very similar laptop with Windows 11. Most programs, data, and settings transferred. However, after the transfer, the speakers on the new laptop became almost inaudible. After many hours of tests by me and the laptop manufacturer, we determined it was definitely a problem created in Windows by the transfer. I tried to get help from Zinstall. After a month of sending them multiple emails with their own diagnostic program runs, I never got a single reply from Zinstall. Not the support promised on their website.

While the process was simple and easy for the user, Zinstall did not transfer all applications and broke the search functionality in Outlook (a huge problem). Did not transfer MS Project, Gsynci, ShareX, Outlook add-ins.

Customer support was poor. They insisted it transfers everything, despite my documented experience. They also have no logs to show what transfers.

Would have been much faster, and much less costly, if I had migrated manually.

Their Migration transfer program was awesome.
I went from my Windows 7 hard drive to a Windows 11 computer.
ALL programs were transferred.

This company is a fraud. They make the transfer sound so very easy. It's a scam. It doesn't work and in addition, they have several 'ways' to have you upgrade into different products. Disgusting business practice. I will do my best to alert the public...

Excellent service from this software company that enabled me to transfer all my files + programmes from my old PC to a new one. Downloaded the software, connected the 2 PC's and let the programme do its work - took some time, but well worth the time and cost - great value for money 💰.

Bought this to transfer my new laptop and a new tower pc. Had problems getting it to find the source machines. Emailed support and they were quick to respond with a solution that worked immediately. I was able to transfer both machines perfectly, which says a lot as I had been using them both for almost eight years. Very happy with the product.

I purchased Zinstall WinWin software on 1/1/2025. I transferred from a Dell Windows 10 to a new Dell Windows 11. All of my programs and files transferred with the exception of my e-mail/contacts, internet bookmarks and passwords (which is the most important to me). I contacted support and followed the reports they wanted me to send to them. Silence ever since. It is now 8 days later and no response. With the help of my internet provider and my youtube video watching, I was able to fix this myself. No customer service what so ever. I am going to dispute this charge and lets see how quick they contact me then. I have all of my e-mails stating that I asked for help.

Do not buy this product if you do not have high speed internet. I was not able to download any of the software and they will not refund you your money. Total waste of my money and time. And forget about customer service as they do not respond to emails

It sucks, I have to reinstall everything, which they promised I wouldn't have to. It is a lie It did nor work. I tried two methods eo nake a backup from my current pc. I was getting blue screens of death messages so it did not work, so they suggested to get a USB enclosure gor My ssd drive. I hooked it up to my new computer and it still did not work. I asked for a refund and still waiting clowns need to fix it.

As always, I was skeptical about making a financial commitment to an internet software of which I was unfamiliar. I have a piece of software that cannot be replaced as the writer passed away and left no legacy solution. I used ZInstall to transfer my old PC (a Microsoft Surface) to a new PC (HP desktop) and it worked perfectly. The big thing is to READ THE INSTRUCTIONS before starting! You must prepare both machines for the transfer. ZInstall solved a huge problem for our office by being able to transfer the mentioned software.

Don’t waste your money. It will not do what they say it will. You will end up reinstalling everything including windows.

Transferred from an older windows 11 pro pc to a new windows 11 home pc.
Everything transferred perfectly with nothing missing.
It was simple to setup and activate. It did take about 6 hours but I am extremely impressed with the end result. I highly recommend this product.

Zinstall transfer software, absolutely first class. After sales service first class. Would definitely recommend.