Zolve Opiniões 240

Worst customer service of a financial institution I've ever dealt with and I worked at a bank for 10 years. I disputed unauthorized transactions and filed police report. They gave me half my money back. I got a new card and after I requested the merchant be blocked, the same day I get my provisional credit 10 more charges by the same merchant. Tell me that shit isn't a coincidence. Then dispute them and they give me provisional credit for all the rest but at the same time they blocked and froze my account. With no communication other than documents I sent them and and they keep telling me through chat 24-48 hours the concerned team will resolve. That was 2 weeks ago. I really hate them and hate is a harsh word but they should not be doing any kind of business with people's money. I should have read the reviews smh.

Desperately need a bank to link via plaid for transfers while I was abroad, due to my chase account randomly closing my account with zero explanation. After applying to 20+ banks and being rejected, zolve was there to patch the situation. As a us citizen I'm very disappointed in the banking system that almost trapped me in southeast Asia. Thank you zolve! It makes me look a Indian run companies in a whole different light!

this is the most shitty credit card i have ever. never apply for it. the app is broken. the customer service is rude and useless. none of the ticket is resolved properly. get out of Canada!

This is the nightmare credit card company that has one clear intension/motto: “Not to help customers, instead rob them in all ways possible”.
Last month they had this “processor migration”, and on that reason, they charged double interests or fee. But the resolution happened very lately, almost had me thinking everyday about my double charged money.
And 1 month back i transacted some amount to my credit card, which it did not credited yet. What happened to that money, god knows.

Worst credit card ever…Donot apply for this card they will charge you double when you pay the credit card bill and will also reverse your payment and then charge you the reversal fee…. When you tries to contact them its again worst once i am done with paying double bill i will be tearing off this card…donot apply for it ever it ridiculous

I had a good conversation and great experience about the loan work with Praveen sir,His nature of patience, understanding and calmness made my application very easy .

i was having few fraud transactions on my zolve credit card when i had approched to there support team they handled very smoothly and helped me out of it especially with Mr.ayush he helped me through out the process and approched me through phone call

Had a good experience with zolve and praveen assisted very well.

Fraud Alert – Zolve Loan Scam Experience

I had a very disturbing and unprofessional experience related to a loan application with Zolve.

A person named Shrikant Prasad, who introduced himself as a Zolve employee, approached me regarding loan approval. During the conversation, he demanded ₹20,000 as a “commission” and clearly said that this money was required to get my loan approved.

He also said:

This discussion should remain strictly confidential

If I do not pay ₹20,000, my loan application would be rejected

This raised serious red flags. I immediately checked with my friends and other reliable sources, and they confirmed that Zolve does NOT charge any commission for loan approval. This means the person was trying to commit fraud using Zolve’s name.

If I was not alert, I could have easily lost my money. This is a clear case of attempted fraud, blackmail, and misuse of a company’s brand name.

Zolve management must take strict action against such employees, otherwise more innocent customers may get cheated.
Customers should be extremely careful — no genuine loan company asks for commission or personal payments.

Because of this experience, my trust in Zolve has been badly affected.

mobile no 95384000096

I would like to sincerely thank the Zolve team for their outstanding support in processing my education loan. Their guidance was clear, timely, and efficient, making the entire process smooth and stress-free. I truly appreciate their professionalism and dedication, and I highly recommend Zolve to anyone seeking reliable financial assistance

It's been almost 2 months. They said that I was approved and I've been waiting for my credit card even the virtual one and when I go to the credit Tab and I hit it it's just stuck. I have contacted customer service consistently. I have no response I also have evidence saying hey congratulations! We'll be issuing your card soon

I was able to successfully use my credit card 3 times (out of the 6 rejected attempts) before they blocked my card stating only "unusual activity detected" and to contact them using the link to their multi level bot support that solves nothing. I was given a reference number and would receive further instructions from the fraud dept within 48 hrs. Nope. Called and got the same outcome. I have tried to follow up many times without success over the MONTH that has past without being contacted by anyone from Zolve let alone having access to the account. I did receive multiple emails soliciting referrals and other services along with a reminder to pay for the 60 bucks worth of credit I managed to utilize during the 3 whole days it was accessible.

I had a poor experience with this service. I tried multiple times to make payments but was unable to due to system issues. Customer support asked me to submit a bank statement to investigate, which I did, but the issue was never resolved. Instead, I was charged $240 in late fees, and my waiver request was denied without clear explanation. I was willing to pay, but the lack of support and accountability made this very frustrating.

Suggest to everyone to open a normal credit card; anyway, but not with them, they say no need for SSN, but in reality, they need it. They can't help you build a credit history. They are the same as others, but others are banks. These are online banks that can close at any time, and you lose everything not safe for you these days. So open an account with CapitalOne OR OTHER BANKS

Put a hard inquiry on me and has had my application pending 6 months with no denial or approval. They keep saying I’m on a waitlist for approval but it don’t take six months. They have your personal information and may use it for identity theft. Solve is a scam and consumer beware. Do not use this product they are thieves and liars

Zolve has blocked my credit card account for over two weeks with zero explanation, even after promising a “24-hour update” that never came.
There’s been no suspicious activity on my end—just a standard dispute I filed. Now my account is frozen and support has gone completely silent. This comes after several the card was blocked or refused to work during ordinary usage.

Zolve is a fintech that advertises 24/7 customer service. Yet days have passed without a single update, even after reaching out to their For an agile, VC funded company claiming around-the-clock support, this delay is insane.

My guess is they only care about growth numbers. Once you're in they purposely obfuscate the card's utility and usage. I’ve already filed complaints with the BBB, CFPB, FTC, their CEO office and the partner bank (Community) but Zolve still refuses to respond or lift the hold. At this point it feels like they’re keeping my account locked indefinitely.
If anyone else has run into this problem or can offer a solution please let me know.

Zolve been having my account locked for the past 14 days 11/11/25 to be exact I have yet to hear from them or have anything done bout this. As of today I wouldn't recommend zolve to anyone or you will be stressed stuck in a bad spot like me.

Mr. Praveen from Zolve is extremely patient, supportive and understanding. He provided me with as many options as possible considering my financial situation and helped me secure an education loan with the desired amount, lowest ROI and processing fees possible from a reputable indian NBFC. He has also helped me through a few hiccups with another nbfc so that I would not suffer financial damage. He made the whole journey as seamless as possible.

They havent closed my account for entire month and Iam about to get charged their yearly renewal fee.

They offered card initially which was helpful when you are abroad but after two years they became a headache. I have asked them to close my account and they keep saying please confirm on call, confirm on chat, confirm on mail.

This is a fraud company which gives you card for free but later charge you yearly and harass you for closing it and their employee sucks.

I had a great experience with Zolve while applying for my education loan. The entire process was smooth and transparent, and I always felt supported at every step. A special thanks to Praveen, who was always available whenever I was stuck or had any doubts. His guidance and patience made the journey a lot easier and gave me confidence throughout. Truly appreciate the dedication and support from the team—highly recommend Zolve for anyone looking for hassle-free education loan assistance!