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Zonar Opiniões 

272
•
TrustScore: 4 em 5

3,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 2 em 5 estrelas

We were with GPS Trackit for years, they changed/sold to Zonar. Made us sign a new 3 year contact Our system never worked right after that. Reached out to Technical support numerous times with eith... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

I love the session and trying to understand as we move along, but she’s a bit too fast as we are moving along. I maybe wrong but it will help if we can ask questions before moving on to the next proj... Ver mais

Classificada 5 em 5 estrelas

Wow, I had been having some issues with miscommunications etc and Janet has been such a great help figuring out account out. She communicates clearly, concisely and as scheduled. She took the time to... Ver mais

Classificada 5 em 5 estrelas

Always receive five-star support from Trevor Hoyle. He is responsive and resolves our issues stemming from our recent migration to a new platform. All of the team at GPS Trackit are awesome to work... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviço de telemática
  2. também em
  3. Fornecedor de GPS
  4. Serviço de empresa para empresa

Escrito pela empresa

Zonar provides fleet management, telematics, fleet health, and safety and compliance solutions for commercial and public fleets to operate more safely and efficiently. The company provides personalized, human support at every stage from service and solution engineering, to installation support and unlimited training, to phone-based customer service 24/7/365 at any stage. More than 15,000 fleets currently use Zonar solutions, which include fleet management software, video and tethered telematics, electronic verified inspection reporting, predictive maintenance, real-time GPS vehicle tracking, AI-powered dashcams, driver coaching software, electronic logging devices, fuel management, discreet asset tracking and field service management. For student transportation fleets, Zonar also provides school bus routing and fleet management, student rider safety solutions and digital ridership tracking. Founded in 2001 and based in the U.S., Zonar serves public and private fleets in student transportation, state and local government, utilities, construction, transit, vocational, field service and commercial freight markets across North and Latin America. The company is headquartered in Seattle, Washington, with key offices in Latin America.


Informações de contacto

Promotion box for Zonar

Smart fleet management tech for safety

Zonar is a trusted leader to help protect our nation's children.

3,9

Bom

TrustScore: 4 em 5

272 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 60% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,9

Todas as opiniões

(272)

14 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 2 em 5 estrelas

I would have preferred that some one…

I would have preferred that some one walk me through how to use and answer my questions on how to view or see different reports

14 de novembro de 2024
logótipo da Zonar

Resposta da Zonar

Hi czs@gshospice.net, we can set up a 1:1 training with you to walk through reports specifically. Someone will be in touch shortly!

Thanks,
GPST Support

Classificada 1 em 5 estrelas

They are not good to work with

They are not good to work with if your business is no longer running, we went out of business and are still obligated to pay for a couple more years, we asked for them to cancel service but they said they can’t even tho we are no longer in business, we are getting charged 55 a month just for them to keep service on, we do not owe for monitor camera or anything, highly do not recommend them at all

8 de dezembro de 2023
Opinião espontânea
Classificada 4 em 5 estrelas

…gps tracking device

I love the session and trying to understand as we move along, but she’s a bit too fast as we are moving along. I maybe wrong but it will help if we can ask questions before moving on to the next project/subject instead of waiting until the end of the sessions we don’t have enough time to take notes. She’ll give us maybe two more minutes at the end of the session for the slow typing person that’s it.
There’s a lot to learn and she really doesn’t give us much time before moving on !!!

27 de setembro de 2024
Classificada 5 em 5 estrelas

Productive Use of Time

Savannah did a great job during the webinar. She kept the pace flowing and provided a helpful overview of several menus/functions within their product. Looking forward to the next training session. Thank you!

24 de setembro de 2024
Classificada 5 em 5 estrelas

Wow - Janet Suarez is awesome!!!

Wow, I had been having some issues with miscommunications etc and Janet has been such a great help figuring out account out. She communicates clearly, concisely and as scheduled. She took the time to create a spreadsheet to go line by line and make sure our equipment was working correctly and got trouble tickets placed with the support team quickly. She figured out our billing and what equipment I need to return. Just a great experience after I was about to just give up. I chose 9.13 but she actually worked on all this for over a week with me.

13 de setembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

I placed an order

I placed an order. I followed up the next day since I never received and email update about my order. I called 3 times, transferred to others, then told we will call you back. Never got a call back. I tried, this company didn't.

3 de setembro de 2024
Opinião espontânea
logótipo da Zonar

Resposta da Zonar

Good afternoon Josh,

We really appreciate your response and would like to know more. We pride ourselves on customer service and responsiveness. Your experience is definitely not the experience we want for our customers and potential customers.
Our team is actively trying to contact you to make things right.
Upon the first review, it appears there were purchase requests made via e-commerce, but there was a typo in the email address provided. This address was slightly different than the one we received when you spoke with a live agent. We believe this is where the lines got crossed, but will need to investigate further.
We look forward to your business.
GPST Support Team

Classificada 5 em 5 estrelas

instructor was very clean and easy to…

instructor was very clean and easy to follow

13 de agosto de 2024
logótipo da Zonar

Resposta da Zonar

Great to hear! Thanks for the feedback. Live platform training is always available to you and included in your plan. Reach out any time you need us.

GPST Support Team

Classificada 5 em 5 estrelas

Prompt

Prompt, friendly, and reliable

2 de agosto de 2024
logótipo da Zonar

Resposta da Zonar

Thanks Joel! The Team is here for you if you need anything. Thanks for the review of our products and people.

GPST Customer Experience Team

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