We were with GPS Trackit for years, they changed/sold to Zonar. Made us sign a new 3 year contact Our system never worked right after that. Reached out to Technical support numerous times with eith... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I love the session and trying to understand as we move along, but she’s a bit too fast as we are moving along. I maybe wrong but it will help if we can ask questions before moving on to the next proj... Ver mais
Wow, I had been having some issues with miscommunications etc and Janet has been such a great help figuring out account out. She communicates clearly, concisely and as scheduled. She took the time to... Ver mais
Always receive five-star support from Trevor Hoyle. He is responsive and resolves our issues stemming from our recent migration to a new platform. All of the team at GPS Trackit are awesome to work... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Zonar provides fleet management, telematics, fleet health, and safety and compliance solutions for commercial and public fleets to operate more safely and efficiently. The company provides personalized, human support at every stage from service and solution engineering, to installation support and unlimited training, to phone-based customer service 24/7/365 at any stage. More than 15,000 fleets currently use Zonar solutions, which include fleet management software, video and tethered telematics, electronic verified inspection reporting, predictive maintenance, real-time GPS vehicle tracking, AI-powered dashcams, driver coaching software, electronic logging devices, fuel management, discreet asset tracking and field service management. For student transportation fleets, Zonar also provides school bus routing and fleet management, student rider safety solutions and digital ridership tracking. Founded in 2001 and based in the U.S., Zonar serves public and private fleets in student transportation, state and local government, utilities, construction, transit, vocational, field service and commercial freight markets across North and Latin America. The company is headquartered in Seattle, Washington, with key offices in Latin America.
Informações de contacto
821 2nd Ave Ste 1100, 98104, Seattle, Estados Unidos da América
- (877) 843 3847
- customerservice@zonarsystems.com
- zonar.com
Smart fleet management tech for safety
3,9
Bom
272 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 60% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Camilo did a great job
Camilo did a great job! He took his time and demonstrated examples of each feature in the system for our customer.
Well done. Thank you
15 de agosto de 2023
Resposta da Zonar
Thanks for the positive review Phil! We appreciate it. We'll pass along your feedback.
GPST Support Team
Amazing software
26 de julho de 2023
Resposta da Zonar
Thank you Jean! We appreciate the 5*s about our software.
Informative training
Informative training. The software is very user friendly. Reports are easy to generate and tracking is made easy.
25 de julho de 2023
Resposta da Zonar
Hi Eugene, thanks for the great review of our software and our training. We appreciate it!
GPST Customer Experience Team
Very informative
21 de julho de 2023
Custom Reporting coming soon???
Needed more functionality and custom reporting but my rep was very helpful in answering questions.
19 de julho de 2023
Savannah did an Excellent Training
Savannah did an Excellent Training, answering all of my questions, and some that I didn't know I had!
I am now beginning to feel more comfortable with this system.
14 de julho de 2023
The Beginning Stages
We've only begun the process, the team of specialists to help us get started have been wonderful, helpful and informative. Will know more as we get units installed and make this thing run.
7 de julho de 2023
Lots of info at once
Lots of info at once - maybe too much. The platform does appear fairly easy to use and the install was very easy.
6 de julho de 2023
Good and politee service. Excelent presentation all steps for using ELD.
Good and polite service.
28 de junho de 2023
Really good portal and training
Really good portal and training. I enjoyed Mrs. Brewer zoom training. Portal seems very user friendly.
21 de junho de 2023
I am asking for a do over
I am asking for a do over. The communication with your instructor was poor. Could not hear her. She did not cover how to log in for access to the system. Luckily I am familar with GPS so I will work through it.
23 de maio de 2023
Resposta da Zonar
Hi Linda - thank you for your feedback. We're sorry you were unable to hear the instructor. We will have someone reach out to you right away to walk you through the platform.
GPS Trackit Customer Experience Team
Im having trouble with the not seeing…
Im having trouble with the not seeing the full drop down when Im on my dashboard, I dont event have the option to chat with support team on my dashboard.
22 de maio de 2023
Resposta da Zonar
Hi Mandy - Thanks for your message. It appears that a member of our support team was able to assist you via chat with enabling the features you were looking for. Please reach out to us if you need anything else in the future.
Thanks,
GPST Support
Just beginning with the software at…
Just beginning with the software at this time. The representative for GPS Trackit was very knowledgeable and ran the class efficiently.
23 de maio de 2023
Resposta da Zonar
Hi Charles, We appreciate the great review. Our support team is available to assist you any time you need.
GPS Trackit Support.
Great webinar
23 de maio de 2023
What a platform and such a great…
What a platform and such a great teacher
Y'alls platform is so complete! The teacher was so knowledgeable and friendly it just made the session a ton of fun!
Thank you!!!
19 de maio de 2023
Resposta da Zonar
Hi Nate - Thank you for the great 5* review! We're so glad you're pleased with the platform and the instructor who walked you through it.
Best,
GPS Trackit Customer Experience Team
Good to work with
Start up and installation of the guides have been okay, I've learned a lot through the webinar's they provide. There are a few bugs throughout the system and it has hindered the overall performance of the system, they have been quick to fix them. As far as everything else is going it's working like they said it would.
17 de maio de 2023
Resposta da Zonar
Thanks for the great review jrtransit17. We really appreciate the feedback and are glad we were able to quickly resolve any issues you experienced.
Feel free to join one of the advanced training courses to get up to speed on additional ways to get a great ROI.
GPS Trackit Support Team
Extremely Helpful
Today’s call was extremely helpful as it covered all bases. I wanted to focus on the intial set up of everything and my trainer made sure that happened.
10 de maio de 2023
Resposta da Zonar
Thanks Ryan! We appreciate the 5* review.
Very great service
Very great service, everything was explained in very good details. The people are really nice and patient.
9 de maio de 2023
Resposta da Zonar
Hi Cperez, thank you for the great review of our service and our people!
First ELD Training with GPSTrackIT
My experience was super and helpful Super company and super support team and glad my company uses your products
5 de maio de 2023
Resposta da Zonar
Thanks for the great review Patrick!
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.