Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Noone responds on contact form. Order import does not work properly. Some orders are not imported. Impossible to solve anything, when there is no customer support. Review e-mails are not sent, just qu... Ver mais

Classificada 1 em 5 estrelas

Email service not working for almost a month now. I tried to talk to their customer service but now one is responding. I understand sometimes there is technical issues and it takes time to solve it.... Ver mais

Classificada 1 em 5 estrelas

This service is dead. I bought the subscription in March 2021 and it turned out that there is no support for European Amazon markets anymore. I tried to contact support numerous times but i did not ge... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Can not change product nicknames. Contact customer service, and surprised to find out they even don't know about this. Even though this have happened for like a month now. Even now and then there is... Ver mais

Informações sobre a empresa

  1. Fornecedor de soluções de e-Commerce
  2. Fornecedor CRM

Escrito pela empresa

ZonMaster has all the tools, all the analytics, all the metrics, every power seller needs to rocket their business to the top of Amazon.


Informações de contacto

1,8

Mau

TrustScore: 2 em 5

24 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Noone responds, service not working properly

Noone responds on contact form. Order import does not work properly. Some orders are not imported. Impossible to solve anything, when there is no customer support. Review e-mails are not sent, just queued and waiting to be sent (they should have been sent more then 2 weeks ago).

30 de janeiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Service down and no one seem to care

Email service not working for almost a month now. I tried to talk to their customer service but now one is responding. I understand sometimes there is technical issues and it takes time to solve it. But it is another thing they ignored 4 of my customer service ticket.

4 de maio de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Can not change product nicknames

Can not change product nicknames. Contact customer service, and surprised to find out they even don't know about this. Even though this have happened for like a month now.
Even now and then there is a issue with Zonmaster I am thinking about using something else.

13 de novembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Great Customer Contact System!

Zonmaster has been a great tool to have on my Amazon journey. There is an abundance of useful content, helpful tutorials, and tips to help guide you through sending out emails, getting reviews, and much more. Their dashboard is nicely setup and organized with all the data points you need. Awesome platform!

5 de junho de 2021
Opinião espontânea
logótipo da Zonmaster

Resposta da Zonmaster

Thank you so much! Nothing makes us happier than reading things like this!

Classificada 5 em 5 estrelas

I've been using it for years!

I've been using it for years, they are always ahead of the curve.

5 de junho de 2021
Opinião espontânea
logótipo da Zonmaster

Resposta da Zonmaster

Thank you so much! We strive to provide the best experience.

Classificada 5 em 5 estrelas

Our company has been using ZonMaster…

Our company has been using ZonMaster for several years and it has been extremely helpful. We would recommend it to anyone selling on Amazon.

5 de junho de 2021
Opinião espontânea
logótipo da Zonmaster

Resposta da Zonmaster

Thank you so much! Nothing makes us happier than reading things like this!

Classificada 5 em 5 estrelas

Very Powerful tool

Zon Master saves our time as everything is automated and it is an extremely powerful tool.
Love to have it.

5 de junho de 2021
Opinião espontânea
logótipo da Zonmaster

Resposta da Zonmaster

Thank you so much! Glad to be of service!

Classificada 5 em 5 estrelas

VERY HELPFUL AND AFFORDABLE

I have been with Zonmaster for about 5yrs now and I never looked back. They are reliable, have great customer support and the service downright gets the job done! If it ain't broke, don't fix it.

5 de junho de 2021
Opinião espontânea
logótipo da Zonmaster

Resposta da Zonmaster

Thank you so much! Always glad to be of assistance!

Classificada 5 em 5 estrelas

Nice

Nice, simple interface. Good service for a price

5 de junho de 2021
Opinião espontânea
logótipo da Zonmaster

Resposta da Zonmaster

Thank you so much!

Classificada 5 em 5 estrelas

Very helpfull tool

Very helpfull tool. I had very good experience using it and will highly recomend it.

5 de junho de 2021
Opinião espontânea
logótipo da Zonmaster

Resposta da Zonmaster

Thank you so much! Great to hear!

Classificada 1 em 5 estrelas

This service is dead

This service is dead. I bought the subscription in March 2021 and it turned out that there is no support for European Amazon markets anymore. I tried to contact support numerous times but i did not get any response. Back in 2018 i was using Zonmaster and it was good then. Now i believe they abondoned this service.

19 de abril de 2021
Opinião espontânea
logótipo da Zonmaster

Resposta da Zonmaster

Oh dear! This is embarrassing! It looks like you've left a review for one of our competitors, and not Zonmaster!

Zonmaster is more than not dead - we're growing, with almost 20,000 Amazon sellers signed up.

Also, as it states on our home page (https://public.zonmaster.com) we not only support EVERY Amazon marketplace in Europe (at the time of writing this that is: UK, Germany, Spain, Italy, France, Netherlands, Poland and Sweden), we support ALL Amazon marketplaces world-wide (so you can add America, Canada, Mexico, Brasil, Japan, India, Singapore, Australia, Saudi Arabia and UAE). I might be missing one as I am still drinking my morning coffee.

You've never contacted us that I can find, but if you do we'll give you an extra free month to try out Zonmaster again and pull you away from that horrible competitor that you've obviously confused us with!

Classificada 5 em 5 estrelas

Recommended for sofware and service

Recommended. I have had several tickets with them over 5 years or so, and they have always responded politely. In fact, sometimes the owner responds himself. The software works well, and they keep improving the stats and other features over time. Also, it is much cheaper than other services especially if you use multiple Amazon countries.

16 de abril de 2021
Opinião espontânea
logótipo da Zonmaster

Resposta da Zonmaster

Thanks! This is said owner! We appreciate your continuing subscription - and also you leaving this review. Thanks again!

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