Zoron London Opiniões 

Resposta da Zoron London

29/04/2025

On the product page on the website, we do state that the windbreakers fit true to size and to pick your normal size unless you want a baggy fit. Also if you had contacted us prior to ordering we would have advised which size to order according to your height/build stats.

We do not have any control over how long it takes for Swedish customs to process the package. There was also a further delay as it took several days for you to pay your countries small import fee. This could have been minimised by tracking the package using the tracking number which is emailed once shipped.

In terms of the reflectiveness - as mentioned numerous times on the product page, to achieve full colour reflective pattern you need to film the jacket or take pictures with your phone camera flash ON. This is what we done in all of our promotional videos. You can do the same as it is very simple and will achieve the same result.

If you are able to send us a video of the windbreaker with your camera flash turned on and it does not show the colours, we will provide a full refund and you can keep the jacket - that is how confident we are that the product works as described.

Resposta da Zoron London

4/02/2025

Hi,

The package had been with Belgium customs for 7 days waiting for you to pay their customs/handling fee in order for them to deliver the package. These are not shipping costs & are not charged by us, they are charged by your country for importing goods. When an international customer purchases from our website, you agree via the Terms & Conditions to be responsible for any customs/duties associated with the delivery.

Kind regards,
Zoron