Bought the most beautiful piece of rook jewellery from Zuzu. Gorgeous piece, great quality. The piece arrived ahead of time and beautifully packaged. Excellent experience from start to finish,highly... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I am so pleased with my three items. They’re stunning, well crafted and are going to look perfect when my piercings are healed and ready for them. The speed of and contact during the ordering and de... Ver mais
Nice product, simple service and fast delivery thank you. Great business to buy with
A empresa respondeu
I’m not happy with my purchase. I purchased a solid gold ring hoop, received a flimsy, damaged ring, yellow gold showing through not “laser mark”. I’ve now had to pay for a return after complaining an... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre ZuZu Jewellery Limited
Escrito pela empresa
Informações de contacto
Zuzu Jewellery Limited, Reino Unido
- hello@zuzujewellery.com
- zuzujewellery.com
Respondeu a 100% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Nice product
Nice product, simple service and fast delivery thank you. Great business to buy with

Resposta da ZuZu Jewellery Limited
Lovely jewellery
Lovely jewellery, decent prices, quick delivery. Would definitely recommend!

Resposta da ZuZu Jewellery Limited
Daith ring
Super fast delivery
Lovely daith ring , looks fab
Please get the star bracelets back in !
Nice pieces of jewellery but the…
Nice pieces of jewellery but the plastic packaging they arrived in was a little fiddly to open.
Gorgeous! Super comfortable
Arrived the next day, beautifully packaged. Gorgeous Daith ring. So comfortable and looks stunning.
Single 11mm Gold Huggie
Lovely high quality as always. Prompt delivery. Top Notch!
Delivered quickly and packed well
Delivered quickly and packed well. Disappointed as the earrings were advertised as 12mm gold huggie but they are smaller than the 12mm ones I am wearing. I won’t be able to wear them. Apart from that they are a nice little pair of earrings.
I don’t recommend this company at all
I don’t recommend this company at all. I paid over £70 for a white gold Tish Lyon laser marked hoop and received a flimsy silver metal hoop, no hallmark, no laser mark, nothing, also had a black tarnish mark along the inside. Absolutely fuming, within minutes I repackaged and returned using the address they printed on the label, it’s marked return to - zuzu and then a P.O. Box, so that’s what I did, I returned to the address they provided for Royal Mail returns and customer returns and I paid. Over a week later no refund. Apparently the address they send out is incorrect. Worth noting that I sent the item signed for, requiring a signature as proof yet the return address is a P.O. Box.
So basically the company have taken my money, sent a cheap hoop, with a false return address and said tough luck chase it up yourself.
I live in a different part of the country four hours away but I’m left trying to figure out where the parcel is when it’s been sent to their area in Poole.
I will be reporting the company under trading standards as it all appears suspicious.
I suggest you purchase from a well know company to avoid issues and losing your hard earned money.

Resposta da ZuZu Jewellery Limited
I have tried contacting you via email…
I have tried contacting you via email several times with no reply. And rang your contact number with also no answer. what is going on?

Resposta da ZuZu Jewellery Limited

Resposta da ZuZu Jewellery Limited
Really lovely earrings
Really lovely earrings
Firstly only received one earrings but was easily and quickly sorted out
Very happy

Resposta da ZuZu Jewellery Limited
Thank you for an easy transaction
Thank you for an easy transaction. My earring is beautiful, beautifully presented and arrived really quickly.

Resposta da ZuZu Jewellery Limited
Earrings quality as described, greetings message missing
Earrings quality as described, delivery good, but the greeting message I requested on my order was missing and ZuZu never replied to my chat message about the missing message

Resposta da ZuZu Jewellery Limited
Retro frog and stone carrying net
I order 2 necklaces(retro frog with armour and the stone net), and I love them, they look like their pictures very well made!
Very good Web site
Very good Web site, very easy and straightforward to use. Quick dispatch and delivery. So far very pleased although as yet unable to assess the products that I have purchased. From France to be delivered into the Pays de Galles.
I now have had a chance to see the earrings, very délicate but really good, my wife was delighted with them. Thank you for your services, products and customer care.

Resposta da ZuZu Jewellery Limited
Item came broken
Item came broken. Tried contacting company through the email on their website but gmail came back telling me tried sending email 3 times to no success.

Resposta da ZuZu Jewellery Limited
Arrived in speedy time and the piece is…
Arrived in speedy time and the piece is beautiful

Resposta da ZuZu Jewellery Limited
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







