Regular customer of dhruba tea from bardhaman.. unable to buy due to lockdown from lalbazar shop..very good alternative to buy from home and that too without standing in queue for long time..wonderful... Ver mais
A empresa respondeu
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Regular customer of dhruba tea from bardhaman.. unable to buy due to lockdown from lalbazar shop..very good alternative to buy from home and that too without standing in queue for long time..wonderful... Ver mais
A empresa respondeu
I am from Durgapur, ordered online Darjeeing leaf Tea(1000/- kg),today on receiving the consignment,prepared( in bone china tea pot) & consumed both of us. Really I found the meaning of Zyanna (gif... Ver mais
Excellent service 👌 Payment system also trustworthy! I never thought my parcel will come so soon.Regarding quality of Tea, Dhruba is continuing his legacy I have had from young age to my retired life... Ver mais
Delivery took long time, might be due to Covid situation, We ordered Fannings 1500(rs) KG price variety, the flavor of the tea was not as expected, hope the correct stock of leaf we have chos... Ver mais
A empresa respondeu
ZYANNA is a premier online store that started in 2019 in India and has expanded to the United States and Canada in 2023. The company offers the finest quality Darjeeling tea, Assam tea, and Dooars tea to consumers across India and worldwide. Headquartered in Kolkata, which is the hub of tea producers from Darjeeling, Assam, and Dooars, ZYANNA has partnered with esteemed tea garden owners to directly sell their products online. ZYANNA's dedication to delivering the finest teas extends beyond online sales. The company is dedicated to promoting the rich heritage and flavors of Indian teas, as well as engaging with tea enthusiasts through virtual tea tastings and sharing insights about the tea industry. As a socially responsible business, we are committed to supporting the local tea communities and promoting sustainable and ethical tea production practices. The company works closely with tea producers, ensuring fair prices for their products and participating in community development projects that contribute to the well-being of tea workers and their families. To ensure the quality and authenticity of its teas, We source directly from the tea gardens and follows stringent quality control measures. The company provides detailed information about the origin, processing, and tasting notes of each tea, empowering its customers to make informed choices and appreciate the unique characteristics of Darjeeling tea.
144/1 Narasingha Dutta Road, 711101, Howrah, Índia
Needs improvement in matching payment information with order placed by customer.
1. It took long time to reach Bangalore try to streamline deliveries.
2. I ordered splendor silver and splendor gold both are taste good but absulatly no flavours which disappointed me. I have another source to get my tea from Calcutta this time I thought to try your product but.......
Very good & satisfactory performance was observed.pl keep it up.
Good delivery system .But long time wait .Inside the packet the iteam was in good condition . Dhruba tea is good .
On time delivery in Covid - 19 situation also the behavior of delivery executive is very good.
Thank you Zyanna for providing just Two Day delivery at doorstep. It was worth praising.
A local company, a local supplier, a local customer but very sad to say duration of supply is too prolonged.
I fail to understand why you are using Delhivery for delivering orders. My order was placed on 28th October and today - 4th November I got the items delivered.
In today's context, this is utterly unacceptable...you charged Rs 120 for delivery and it took a week...if you had put this package on Speed post, it would have taken maximum 2 days and would definitely be cheaper...
There were two items of different quality but of equal quantity (weight). The packaging had no identification making it impossible for me to understand which one contains which product. Please add a label in such cases.
Your website is good. Delivery is prompt. But, delivery charge is high.
In my previous purchase it was splendor gold and was quite satisfying. Today I have received splendor platinum and my first cup was something I experienced in back 20 years, this flavour, this pleasure comes to me. This time I received my tea earlier than previous one. Thank you so much.
You promised 3 days delivery. I placed order on 25/10/20 and delivery made on 31/10/20. If Puja vacation is considered then also it took clear 5 days. Commitment should be kept.
I want more quick delivery within 3 days.Outer packging should be more hard and attractive.
Keep it up as the best necessity of ours.
Packing
Received courier, but to my surprise
the packing is not as i expected. You are suppose to send the tea powder in air tight box or in tetra pack, so as to keep the aroma & tea fresh. I have not tasted yet, will give u feedback later.
The system is efficient and handled with excellence. Keep it up team Zyanna.
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