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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Regular customer of dhruba tea from bardhaman.. unable to buy due to lockdown from lalbazar shop..very good alternative to buy from home and that too without standing in queue for long time..wonderful... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I am from Durgapur, ordered online Darjeeing leaf Tea(1000/- kg),today on receiving the consignment,prepared( in bone china tea pot) & consumed both of us. Really I found the meaning of Zyanna (gif... Ver mais

Classificada 5 em 5 estrelas

Excellent service 👌 Payment system also trustworthy! I never thought my parcel will come so soon.Regarding quality of Tea, Dhruba is continuing his legacy I have had from young age to my retired life... Ver mais

Classificada 3 em 5 estrelas

Delivery took long time, might be due to Covid situation, We ordered Fannings 1500(rs) KG price variety, the flavor of the tea was not as expected, hope the correct stock of leaf we have chos... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de chás
  2. Exportador de chá
  3. Casa de chá
  4. Fabricante de chá
  5. Mercado de chá
  6. Grossista de chá

Escrito pela empresa

ZYANNA is a premier online store that started in 2019 in India and has expanded to the United States and Canada in 2023. The company offers the finest quality Darjeeling tea, Assam tea, and Dooars tea to consumers across India and worldwide. Headquartered in Kolkata, which is the hub of tea producers from Darjeeling, Assam, and Dooars, ZYANNA has partnered with esteemed tea garden owners to directly sell their products online. ZYANNA's dedication to delivering the finest teas extends beyond online sales. The company is dedicated to promoting the rich heritage and flavors of Indian teas, as well as engaging with tea enthusiasts through virtual tea tastings and sharing insights about the tea industry. As a socially responsible business, we are committed to supporting the local tea communities and promoting sustainable and ethical tea production practices. The company works closely with tea producers, ensuring fair prices for their products and participating in community development projects that contribute to the well-being of tea workers and their families. To ensure the quality and authenticity of its teas, We source directly from the tea gardens and follows stringent quality control measures. The company provides detailed information about the origin, processing, and tasting notes of each tea, empowering its customers to make informed choices and appreciate the unique characteristics of Darjeeling tea.


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4,3

Excelente

TrustScore: 4.5 em 5

170 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

As usual

As usual, the service was very fast and quality of material was excellant. Hope the quality of material will not be compromised in future.

17 de setembro de 2020
Opinião espontânea
Classificada 3 em 5 estrelas

Some item was missing in the delivery…

Some item was missing in the delivery although payment was done;if I overlooked,it would be my loss;also there was harassment bcaz of waste of time n energy;it was also found that my comments in their Facebook page was deleted by them without the courtesy to intimate me. The good side is on my complaint, they took action promptly; hope next time will have better experience.

15 de setembro de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Very Good Packing

Very Good Packing. Ordered on 28th August,got it delivered on 7th Sept at Chennai. Have been using dhruba tea for the past 10 years. Excited that it's delivered all over India. If you are ardent Tea lover go for Dhruba and their tie up with Zyana is good for packing and courier

7 de setembro de 2020
Opinião espontânea
Classificada 3 em 5 estrelas

Service is poor

Took prolonged delivery time to deliver in Kolkata! Status of order need to be updated regularly. I got update only after contacting online.

6 de setembro de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Good tracking system post ordering

Good tracking system post ordering. Regular communication in regards to thr the order & despatch status. Courier person's name , no given for tracking. Also get a call wheather I hv rec'd the package or not. It's a really a good service rather customer delighted services.

27 de agosto de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

I did not receive the product yet

I did not receive the product yet. I only got a message saying order is out for delivery but did not get any call or no one came to my place for delivering. A while ago I got a message saying the order is delivered but I never got the order. Please deliver the product ASAP or refund my amount.

27 de agosto de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

Very poor quality of tea

Very poor quality of tea, I was disappointed to buy these products, actually I bought 400 kg of Darjeeling fanisns but quality is very much poor,no more flavour is found.

26 de agosto de 2020
Opinião espontânea
logótipo da ZYANNA® India

Resposta da ZYANNA® India

Sorry for the inconvenience. Our team will contact you tomorrow and will replace it with new one

Classificada 4 em 5 estrelas

Overall service is good

Overall service is good, well packed and deliver the same as per your stipulated time. Still I don't open the package.

26 de agosto de 2020
Opinião espontânea
logótipo da ZYANNA® India

Resposta da ZYANNA® India

Thank your for your feedback

Classificada 3 em 5 estrelas

10 days for delivery at Delhi a bit…

10 days for delivery at Delhi a bit higher side, try to minimise it

24 de agosto de 2020
Opinião espontânea
logótipo da ZYANNA® India

Resposta da ZYANNA® India

Thank your for your feedback. We are trying to reduce the time of processing. We need 3 working days time to process an d dispatch. But due to several lockdown with the week days and restriction on total manpower, we are getting delayed. We are trying to overcome this as soon as possible

Classificada 5 em 5 estrelas

AWESOME

AWESOME. Thanks a lot. Quick service provided inspite of COVID 19 and Lock down. Hats off.

22 de agosto de 2020
Opinião espontânea
logótipo da ZYANNA® India

Resposta da ZYANNA® India

Thank your for your feedback.

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