Not the right banking partner if you…
Not the right banking partner if you mean serious business.
We have NDA'S on allmost al our agreements with big multinational companies ( that's not uncommon in tech companies )
During the unboarding they literally told us that they will hold our money if we don't provide the documents/agreements attached to that transfer
Quote:
"you should be able to provide any supporting document we might ask, otherwise we won’t be able to process payments"
This is a very dangerous statement to basically think that you have the right to review any of our documents and agreements and hold our money as a leverage to get it done.
This is a straight attack on your cashflow, something to consider when you open an account here... It's dangerous
Resposta da MultiPass
Hi Renie,
As a FCA-regulated entity, we have to adhere to its regulations and policies. Requesting supporting documentation for transactions is part of our compliance measures and a standard practice among financial institutions. Feel free to contact our support team at info@multipass.co to learn more about our compliance procedures as well as data privacy policies.