Avoid spirits24
Awful company ordered an item 21st December 2023 still not here 5th Jan 2024. I've emailed and messaged and I've not had one response, not even an acknowledgement. They have the nerve to charge 25 quid delivery charge... 2 to 6 days my order stated then 5 to seven the delivery company haven't even had my parcel yet... Next step email the ceo if there is one don't use avoid spirits24 they aren't even cheap 🤷
Resposta da Spirits24
Dear Andy,
We sincerely apologize for the delay in your order and the inconvenience you've experienced. We understand your frustration, and we want to assure you that we are working diligently to resolve the issue.
The holiday season resulted in an exceptionally high volume of orders and inquiries, leading to delays in our response time. We are actively addressing each customer's concern and are committed to ensuring a timely resolution.
Best regards,
Spirits24