i have been waiting for my delivery since 12.02.2024.
i was told that dhl would be delivering the parcel on my conformation email. and this would be delivered within 7 days.
however this turned out to be lies.
After chasing the company up for an update - spirits 24 told me that ups would now be delivering the parcel and that spirits 24 would be shipping my parcel on that day.
This turned out to be lies.
after chasing an update one more time spirits 24 told me that ups were having issues and that in fact they had not picked up my parcel and thus it was not out for delivery.
i then spoke to ups who assured me that they did not have any issues at all and that the reason that they had not picked up the parcel is that spirits 24 had not made the parcel available for collection.
so far at any point of contact with the spirits 24 team i have been subjected to Lies.
so far it has been proven that spirits 24 are in capable of telling the truth . The team working at this company are an absolute disgrace.
Disgusting company that specialises in lying.
i still have not received my parcel.