Hi Nuno,

Thank you for your review and for letting us know about this!
We value customer satisfaction above all and would like to have the opportunity to look into your feedback further.

We have sent an email via Trustpilot and through this we would like to receive more information from you. We will gladly help you further to resolve this issue as quickly as possible.

In order to resolve the problem we will email you as soon as possible.

Kind regards,
Daan | Team ON THAT ASS