Management & Staff, rude & don’t care about customers.
Was really good up until management got way too big for their boots. Making out they can just treat their PT’s, Staff & Members like a monetary object.
“I can just get a new PT members if need be”
Is what management stated.
When I went without my PT I was spoken to like rubbish as if I shouldn’t be there.
Got a parking fine from the private car park, stated I had added my number plate to the system inside the gym and nothing was done. So I had a £100 parking fine not once. But twice.
Resposta da Energie Fitness
Hey Faye,
I hope you're well.
We're sorry to hear that the environment within your énergie Gym was not welcoming and warm atmosphere we strive to deliver to all members. We will certainly take your feedback into account to ensure this does not happen again as we always want members and staff to feel comfortable. With regards to parking fines, please speak to a member of staff and they will be able to assist you.
Thanks for taking the time to leave a review, we appreciate it!
Have a great day,
énergie Fitness Central Team