Good Morning,

Thank you for taking the time to leave a review.

I am sorry to hear of this matter. Unfortunately, you have not left us any details to access your account so I kindly ask you to contact our Customer Service team so we can help you with this. We are contactable at customercare@simplysupplements.co.uk or by UK freephone 0800 988 0292. Our lines are open from 8am to 6pm, Monday to Saturday.

I am sorry for any disappointment caused and we look forward to hearing from you soon.

Kind Regards,

Suzie Hopkins