A truly awful experience with Axa failing in my view to honour their policy conditions again and again and again.
After numerous complaints direct to them and via the Financial Ombudsman they required to pay me some £900.00 nine hundred pounds in fines as a result of their numerous errors.For about a year starting in October 2024.
More than that be aware when you make a complaint about them to the Ombudsman they are obliged to pay the Ombudsman a fee of £650.00 six hundred and fifty pounds each time so get complaining if you have a valid complaint.
Ian Cox