Ordered flowers on 13 March and paid extra for special delivery on 14 March for Mother’s Day. Since then I’ve received multiple emails saying “your order is on its way.”

First 14 March, then 15 March before 7:30 pm, then 11:10–15:00, and now another email saying next day delivery. What a joke.

Mother’s Day is today and the flowers still haven’t arrived. Completely unacceptable service. Terrible company and very poor communication.