Opinião sobre J Parkers (Retail)


Classificada 2 em 5 estrelas

Be prepared for a long wait

It’s been 16 days since I ordered and plants still haven’t been dispatched. I ordered one for Mother’s Day but obviously that didn’t arrive on time, despite allowing 10 days for it to arrive. After ordering I was told items would be “dispatched within 10 working days”. It’s now been 10 working days and they have yet to be dispatched. I have contacted the company and haven’t received a response. First time ordering from them and it’s really put me off. I’ll stick to Farmer Gracy and Gardeners Dream from now on.

21 de março de 2026
Opinião espontânea

Resposta da J Parkers (Retail)

Hi Laura

Thank you for your review and I am sorry to learn that you have not yet received your order. Our sincere apologies that our customer service team has not yet responded, we are receiving an unusually high number of calls and emails, the team are working through them as quickly as they can. As no order details have been included I am unable to look into this further but please don't hesitate reaching out to me at review@jparkers.co.uk

Kind regards
Trish