Order not dispatched
I ordered my plants on 1st March, the confirmation email stated dispatch within 10 working days which hasn’t been met. I’ve emailed customer service - no reply. I phoned customer service, they said they were putting my order as a priority and would get an email to say they have been dispatched- still nothing?! I don’t think I’ll be ordering from here again…
Resposta da J Parkers (Retail)
Hi
Thank you for your review and I am sorry to learn that you have not yet received your order. Please accept our sincere apologies for the delay in reply to your email, our customer service team are currently working through a high volume of emails and calls. Most priority orders are dispatched within 48hrs and I am confident that your order will be on the way shortly.
Kind regards
Trish