Great service!
Having had my old phone run over I was in need of a replacement phone - a fast. Having bought a phone from The Big Phone Store for my wife last year and received great service I wanted to buy my replacement through them. I selected my phone and next day delivery - the phone came as described by next day delivery - with great communication with the support team to ensure it arrived promptly. The phone arrived well packed with charging cable and nice touches like a dust proof bag and key fob. I will certainly be buying from then again in the future.
Resposta da The Big Phone Store
Hi Michael,
It's great to hear you had another excellent experience with us, especially when you needed a phone quickly. We appreciate you coming back to The Big Phone Store.
You got your phone fast, just as you needed. We offer next working day delivery with Royal Mail Tracked 24 for orders placed before 3:30 p.m. on weekdays. We also handle all customer service in-house here in the UK. This means you speak directly to our team for quick help.
You received your phone as described, well packed with a charging cable. We make sure all refurbished devices go through extensive certified checks to ensure they are 100% functional. We also include a USB charging cable and SIM tool with every refurbished phone.
We are happy to know you will shop with us again.
Many Thanks,
Charlie The Big Phone Store Team