Reino Unido
Opinião sobre Performance Direct
Nice and easy to insure, great price and superb follow up e mails.
Resposta da Performance Direct
Hi,
We appreciate your kind review! We're so glad that you found our insurance process easy and that you were happy with our follow-up emails and price.
Kind Regards,
Emily
Performance Direct
Opinião sobre Sgt. Prepper Shop
Opinião sobre Toolstation
Good customer service. Friendly and efficient. Quick and easy transaction.
Opinião sobre Oak Furnitureland
Superb quality product ( Clayton leather sofa and armchair ) very well packaged. Great customer service from Patrick Shaw in the Wallasey showroom who made me feel welcome. Excellent company communication backed up by reliable friendly delivery team. Highly recommended and would use again as a first choice. Top class.
Opinião sobre ao.com
Great service , communication and friendly helpful staff. The product was what I wanted , the item was in stock and the price competitive. Delivery was reliable and on time. All in all highly recommended.
Resposta da ao.com
Hi
Thanks for taking the time to leave your review.
We aim to please, so it’s great to see that we were able to achieve our mission! We hope you love your new purchase just as much as the service!
Many thanks,
Stewart – ao.com
Opinião sobre Northern Parrots
Great service and price. Well packaged and arrived on time.
Resposta da Northern Parrots
Thank you Mr Wormald for your review, we're pleased to hear how happy you are. 😊
Opinião sobre Richer Sounds
First time I have ever used Richer Sounds. Web site looked very good and they seem to put customer service as a priority. Order placed for tv and next day delivery selected with a cost of £15 extra. Four hours before the 3pm deadline. Took a day off work and waited for the delivery which had been confirmed by e. Mail and text. Got a bit concerned by 2 pm so I rang to check. Only to be told that it was not coming today but tomorrow, but then that changed to the following day.
The next day( day before re scheduled delivery) the courier rang me late in the day asking could I take it today. I agreed and it was delivered at 8 pm.
So some serious confusion by the main courier and bad communication by them(none) well apart from the driver who tried his best.
All credit to Billy from richer sounds who tried his very best to resolve the issue and rang me several times.
Suggest you get a more professional delivery service or you will end up losing customers. .
Resposta da Richer Sounds
Dear Mr Wormald,
Thank you for your review although I was obviously sorry to read your comments and offer my sincere apologies.
Customer Service is our absolute priority so it’s of course disappointing to read of any occasion where we’ve let a valued customer down in such a manner.
Please be assured that we do take such issues seriously and I will investigate the matter with our courier to determine what went wrong here and ensure steps are put in place to prevent it reoccurring in the future.
I understand you’ve since spoken to my customer service manager who has resolved the matter although if should help my e-mail address is..
John.p.clayton@richersounds.com
Many Thanks
John Clayton
Operations Director
Richer Sounds
Opinião sobre Heinnie Haynes
Wanted the Cold Steel Espada XL for a long time and certainly wasn't,t disappointed when it arrived, awesome bit of kit ! usual first class service from Hennie.
