Irlanda
Opinião sobre OutdoorMaster
I ordered a helmet over a month ago and never received it. Company has no control over their shipments.
Resposta da OutdoorMaster
We’re very sorry to hear about your experience and truly apologize for the delay. This is not the level of service we aim to provide. Please reach out to our support team with your order details so we can make this right as quickly as possible.
Opinião sobre An Post
I used to have a lots of issues with deliveries not being delivered but after a few complaints the service has changed to much better. I recently got the packages delivered on time and to my doors in the apartment block which I am very appreciative for.
Resposta da An Post
Thank you so much for taking the time to share this feedback. I’m really glad to hear things have improved and that your recent deliveries arrived on time and right to your apartment door — that’s exactly the level of service we aim to provide.
I’m sorry for the difficulties you experienced previously, but I’m pleased we were able to turn things around for you. Your feedback genuinely helps us identify where we need to improve, so we really appreciate you sticking with us and giving us the chance to make it right.
If you ever need anything or notice anything we can do better, we’re always here to help.
Thanks again for your review! 🌟
Opinião sobre GLS Ireland
Stolen/lost delivery. Marked as delivered but never actually delivered.
Opinião sobre Energie Fitness
Concern about hygiene at Energie Stepaside. After a few years they finally changed the old, stinky, worn off mats with new ones which are even worse (!!). The "new" cheapest possible mats got worn out after first use, the bits of the mats get all over the carpet and clothes. Unbelievable that the owner is that cheap.
Resposta da Energie Fitness
We appreciate you bringing the mat issue to our attention. We're sorry to hear that the new mats are not up to standard and are causing inconvenience. We'll investigate this immediately with our suppliers to ensure better quality going forward. Thank you for your feedback. énergie Fitness Team 💚
Opinião sobre Media Expert
Przy robieniu zamowienia jest mozliwosc podania zagranicznego nru, ale na ten podany nr juz nie bedzie wyslany kod odbioru zamowienia. Bez kodu odbioru nie ma szans na odebranie zamowienia. Trzeba dzwonic na bardzo zajétá infolinie. Ogromnie nieefektywny system pracy. Polska..
Opinião sobre DPD Ireland
Product left in a busy corridor in apartment block without informing me about it.
Resposta da DPD Ireland
Good morning Kasia,
Thank you for taking the time to share your delivery experience with us.
Our sincere apologies for the inconvenience caused.
Your feedback is really appreciated and has been shared with our Team to improve our service.
Stay Safe!
Warm Regards,
Team DPD Ireland
Opinião sobre Virgin Media Ireland
Re: Virgin mobile;
5 issues within 2 months of service! They beat the record!
I joined Virgin mobile attracted by the 5 euro for 5 months (25 euro later on), unlimited.
Issues within these 2 months:
- issues with billing (charged me more than agreed).
- no service after 1 week of usage (a few hours wasted to fix it)
- no service when abroad (a few hours wasted to fix it)
- no service upon coming back to Ireland (a few hours wasted again to fix it)
Virgin is the 3rd mobile company I've used and I would like to point out that I had never had issues like that with the previous mobile service providers.
I was tempted by the low price but now I regret it and I'm planning to move to my previous mobile company very soon.
Opinião sobre Virgin Media Ireland
I joined Virgin mobile very recently and they already changed my contract twice.
Customer service is disappointing, response time is very long,
and service (mobile internet) is very poor.
Opinião sobre Camper
3 orders and 3 deliveries with no issues. Great quality as always.
Opinião sobre Amazon.co.uk
Lots of goods ordered and, except one situation, no issues so far.
Opinião sobre Very.ie
Resposta da Very.ie
Hi Kasia,
I'm sorry to hear this, all advisors are trained to help customers with their inquiries. Should you wish to discuss this further, I have sent you a private message requesting more details.
Thank you,
Danielle
Opinião sobre Morphy Richards UK
I bought a cheap Morphy Richard kettle and toaster 6 years ago and both are still working well!!
This is so not very usual these days..
Resposta da Morphy Richards UK
Hi Kasia, extremely happy to hear that both of your Morphy Richards appliances are still working as and how they should after 6 years. Very glad to hear that you are still impressed with the appliances. Thanks, Demi.
Opinião sobre Eflorist Ireland
I ordered flowers with promised free chocolates box however chocolates were never delivered.
I contacted the customer service and they offered me 2 (two) euro refund...
I found it undermining.
Possibly they offer this "free" chocolates to attract customers but no intention to really deliver them.
Resposta da Eflorist Ireland
Hello,
Thank you for contacting us regarding your order.
We are sorry to learn that your free chocolates have not been received with your flowers.
These items will occasionally run out of stock when your flowers are being packed by our suppliers ready for dispatch which is why we do mark these as subject to availability.
We apologise for any disappointment that has been caused on this occasion.
Kind regards,
Teleflorist
Opinião sobre Wetsuit Outlet IE
Wrong size delivered.
I ordered size 10 (followed by the size guide on the website) but size 8 was delivered.
When I called Wetsuitoutlet they told me that Rip curl 8 is actually UK 10 (!!). No info given on the website, no advise. How anybody can guess it??
Btw, this size 8 is definitelly NOT a UK 10. It is very small.
Now, Westsuitoutlet cannot exchange it as they do not have a bigger size on stock.
All very disappointing.
Resposta da Wetsuit Outlet IE
Hi Kasia, thanks for taking the time to review our service. The size guide on our website is correct, so if you chose a size 10 by using the size guide, then you will receive the correct wetsuit.
Rip Curl wetsuits are manufactured with US size tags, which is why you received a suit with size 8 written on the tag. We try to make this very clear on our website, as a highly visible warning during checkout. This does not affect the size at all, but we like to make it clear for our customers to avoid confusion.
We are sorry to hear the wetsuit did not fit as expected and would like the opportunity to help you find a wetsuit in the right size.
Opinião sobre e-outdoor
Easy to order. I was informed about each stage during the process. Recommended.
