Jo Torj

Had tracking information and everything. Said it was delivered. It wasn’t. Messaged them loads of times only to be ignored. Wish I’d read these reviews before ordering.

Stolen money and no product. MASSIVE SCAM. DO NOT ORDER.

No dramas what so ever. They were quick, neat and tidy. Efficient and effortless process.

I’m moving shortly but wanted to order a bed to be delivered before I moved as it was on sale.

I emailed and spoke to Chris and asked if there are any issues with the bed can I contact them at a later date as the bed is going to remain unchecked and boxed until that date. Chris has come back within minutes to say this was totally acceptable. Great service.

I purchased a bag and sandals and was very surprised by how swift they arrived, also they are fantastic quality. Never doubt them, they communicate well and they are on top of their dispatches. Will defo use them again.

As always a professional and super service. Phil goes above and beyond for his clients and is always available at the end of the phone, even the twice I’ve called him on holiday without knowing! Sorry Phil.
I would never use any other service, everything is covered under one roof.
Highly recommended.

Doing good. But the price increase is staggering the higher you go up. I’m gonna stick with that I have to maintain it.

Didn’t know what to make of this at first and wondered if I would be scammed. I was honest about the quality of the very old IPhone I traded.

What a fantastic painless experience, traded, posted and money received in less than 5 days. It wasn’t a lot of money but it was good to get something for them.

Bought 3 blinds for velux windows. One was a different size to the others. So simple, just put the code of the window in and chose the colour. Few days later they arrived and installation was easy….love them.

My account was locked for suspicious activity. I hardly used this site in the first place. I’ve tried to buy something today, my account was still locked and I’ve contacted the chat facility. The guy was great and helpful but he told me I have to wait up to 48 hours for a specialist to unlock my account. I asked how I was supposed to pay for my items in my basket and was told to either create a new account or get someone else to create on. This is the most archaic measure ever to unlocking an account when the online accounts person isn’t even allowed to do it.

I was sceptical about ordering worktop I had not seen with my own eyes, but I shouldn’t have been. The ordering was easy. The images on the site were perfect to the real thing. The process of selecting my own delivery date was excellent and the delivery drivers were the nicest people I have ever met. So helpful and very nicely spoken. Well done to you all, you’ve made it a wonderful experience. Plus, the cost was very competitive. One happy customer.

Unable to get hold of these people. Complained that my dress was poorly made and didn't fit and looked horrendous. Had an email back saying they need photos which I did immediately and they've now ignored me for the past 5 days. I'm at a loss to what I can do in regards to this and feel completely ripped off. I've threatened them that I will tag this website into every email I send and I work for a very large UK bank so will cover a whole range of people......But still nothing.

DON'T ORDER FROM THESE PEOPLE AS YOU WONT GET YOUR MONEY BACK AND THEY WONT REPLY TO YOUR EMAILS.

Plus, today.....8 months after writing the above review had to amend this review and take out a word that I used as JADE GOWNS is objecting to peoples reviews and they are being assessed for honesty. Well....Trustpilot the only honest people were the hard working ones that ordered what they believed to be from a genuine company and then did not get what they expected. The only people that need investigating is JADE GOWNS

What more can you ask from a courier than to have constant contact from them detailing time delivery. The item was in tact too, not dirty or dusty. Fab