Hugo VD

Bélgica

Opiniões

Opinião sobre Cm Lagos


Classificada 1 em 5 estrelas

Construction waste in surrounding of Marina Bay Views build by Nobislux.

Marina Village is the neighbour of the Nobislux Engenharia project called Marina Bay Views Lt1, Lt2, Lt3 and others. Nobislux started to install the fundations of the Lt1 in April 2022 and today end February is still under construction and not finished !!!! Since the start Nobislux have postponed by two times the final delivery dates of their apartments, the original date was promised January 2025 and postponed to September 2025 and postponed to probably the end of 2026 may be 2027 ...
I would never recommend NOBISLUX as construction promotor as of their delays, amateurism, slow way of working, they build and they demolish and rebuild walls during the workings on Lt1.
I rented my apartment and i had to reimburse several guests from 25 to 15 % of my rentals since 2022 !!!! due to their horrific noises ( plus the daily howl of the safety sirens on several construction vehicles) and a lot of dust polluting our balconies and area. So, I lost all these guests and additionally with bad recommandations due to NOBISLUX. They also started the construction of their Lt2 and since end of December 2025 nothing is moving on it ( so. We are xpecting to be finished may nevin 2029).. Why are they not working on it or is it their intention to start when the tourists are arriving soon??? Why is the Camara Municipal of Lagos not applying the same rules as in Albufeira, where the constructing companies have to stop working during July and August to RESPECT the holidays of the tourists and the owners !!!! Here they are even working during Saturdays where some workers are making a hell of noise (cutting tiles or Iron bars in the concrete and with heavy dust everywhere).
By the way, look to my pictures on all kind of construction waste. packing and rubbish f.i. plastics, cardon box, foams, plastic bottles, soft drink cans, beer bottles from their workers, that they are spreading on the parcels and green areas around their constructing parcels. At the moment they are cutting tiles which they did during the whole summer holidays ... (hear the horrible noise) which is starting from 8 a.m. untill 6 p.m. with 1 hour stop at noon). My question, why do they cut it at the back of Lt1 in stead of the front ( between Lt1 and Lt2)which would reduce considerably the noise and stuff for the owners of the Marina Village residences Lt4, LT3 and LT2 !!!.
Another topic, why has the Camara Municipal of Lagos authorised to have on their last floor solarium areas as they have taken all the views from the three Marina Village Residences. Is it ego from the CML or other financial reasons ??? As everybody is claiming the design is horrible from Lt1 and Lt2 and get the Speedo as the 'monsters at Lagos' ....

2 de março de 2026
Opinião espontânea

Opinião sobre Vivino

Opinião sobre Nobislux


Classificada 1 em 5 estrelas

Don't trust NOBISLUX Engenharia on Marina Bay View projects about their astonishing delay of delivery, real amateurism, slow working progress and spreading rubbish on all parcels !!!

Marina Village is the neighbour of the Nobislux Engenharia project called Marina Bay Views Lt1, Lt2, Lt3 and others. Nobislux started to install the fundations of the Lt1 in April 2022 and today end February is still under construction and not finished !!!! Since the start Nobislux have postponed by two times the final delivery dates of their apartments, the original date was promised January 2025 and postponed to September 2025 and postponed to probably the end of 2026 may be 2027 ...
I would never recommend NOBISLUX as construction promotor as of their delays, amateurism, slow way of working, they build and they demolish and rebuild walls during the workings on Lt1.
I rented my apartment and i had to reimburse several guests from 25 to 15 % of my rentals since 2022 !!!! due to their horrific noises ( plus the daily howl of the safety sirens on several construction vehicles) and a lot of dust polluting our balconies and area. So, I lost all these guests and additionally with bad recommandations due to NOBISLUX. They also started the construction of their Lt2 and since end of December 2025 nothing is moving on it ( so. We are xpecting to be finished may nevin 2029).. Why are they not working on it or is it their intention to start when the tourists are arriving soon??? Why is the Camara Municipal of Lagos not applying the same rules as in Albufeira, where the constructing companies have to stop working during July and August to RESPECT the holidays of the tourists and the owners !!!! Here they are even working during Saturdays where some workers are making a hell of noise (cutting tiles or Iron bars in the concrete and with heavy dust everywhere).
By the way, look to my pictures on all kind of construction waste. packing and rubbish f.i. plastics, cardon box, foams, plastic bottles, soft drink cans, beer bottles from their workers, that they are spreading on the parcels and green areas around their constructing parcels. At the moment they are cutting tiles which they did during the whole summer holidays ... (hear the horrible noise) which is starting from 8 a.m. untill 6 p.m. with 1 hour stop at noon). My question, why do they cut it at the back of Lt1 in stead of the front ( between Lt1 and Lt2)which would reduce considerably the noise and stuff for the owners of the Marina Village residences Lt4, LT3 and LT2 !!!.
Another topic, why has the Camara Municipal of Lagos authorised to have on their last floor solarium areas as they have taken all the views from the three Marina Village Residences. Is it ego from the CML or other financial reasons ??? As everybody is claiming the design is horrible from Lt1 and Lt2 and get the Speedo as the 'monsters at Lagos' ....

26 de fevereiro de 2026
Opinião espontânea

Opinião sobre Flixbus


Classificada 1 em 5 estrelas

Corrupted Flixbus driver, no receipt

Hi,
I took on April 27th 2 bus tickets as i came back by plane from la Martinique to Paris CDG and ounce at thé bus terminal had troubles with thé polish driver of Flixbus who didn't accept to get in thé coach even if i bought thé 2 tickets. Thé one for 12:10 and thé next coach was at 16:10. Thé flight came earlier then expected and i ,as able to catch thé one from 12:10 but thé driver said that i could take thé ride but i had to pay him cash 35,00 euros and i asked if i would have a receipt and hé Saïd no. Si, it looks that this driver took thé money for his pocket... Which i didn't accept. And my only choice was to wait for thé next one at 16:10.... Waiting 4 hours on thé road at an Airport.... I explained it to another Flixbus driver and hé gave me thé advise to put a complaint.

In refer to your récent answer about your reply on my complaint. It looks that you didn't take into account that i was able to get on thé coach of 12:10 and thé driver asked for cash and black money (as hé didn't want to give me a receipt, as i explained already earlier). So to inform you, that thé procédure of thé driver IS not corresponding with thé légal procédure of your company. I could take noticé that you overlooked thé ILLEGAL behaviour of your polish driver!!!. Please don't take your clients more stupid that you are.
Apogize, for my last comment as it looks that you don't want to understand that Flixbus is applying an ILLEGAL behaviour regarding how your driver treats his/ your clients. By thé way you know much better than me that i paid two (2) Times thé Flixbus tickets. Recently i took a train ticket which was much more convenient and théy respect their customers. You have no shit about your image/ customers... And i will redo it with thé train. 😉

27 de abril de 2025
Opinião espontânea

Resposta da Flixbus

Hello Hugues,
Thank you for taking the time to share your experience with us.
After reviewing your file, we confirm that a canceled reservation cannot be reactivated and that no changes are possible after the departure time.

Each trip requires a valid ticket.
Reservations can be made through our website, our app, at the agency, or with the driver.

Finally, we cannot grant your refund request because the trips were completed as scheduled and your ticket was valid for a 16:10 PM departure. The driver may refuse boarding if your reservation was not properly modified.

We hope to welcome you back to restore your confidence in our service.

Opinião sobre Pecheur.com

Opinião sobre DPD Belgium

Opinião sobre Bpost


Classificada 1 em 5 estrelas

Colis volé/ perdu par Bpost Belgique.

ÎJ'ai envoyé le 23 juillet un colis chez un ami qui habite Basle en Suisse. Le guichet à Liège Guillemins me confirmait un max de 5 à 6 jours pour arriver chez le destinataire...
Nous sommes le 6 Août et il n'a toujours rien reçu.
J'ai été au bureau de poste où j'ai envoyé le colis et on ne peut pas me confirmer le jour/l'heure quand le colis a été déposé à la douane en Suisse... Malgré le paiement de 17,15 euros.
Donc, je me demande quand et qui peut m'informer la procédure pour déposer une plainte de ce service monopolistique...
A priori ils n'ont même pas un service de réclamation, chez qui on pourrait adresser la plainte écrite. Il n'y a que deux (2) numéros de téléphone de disponibles.... Donc de ce fait, il n'y a aucune trace. Ils m'ont envoyé vers Messenger et puis sur Instagram et je ne leur demande qu'une seule adresse courriel de leur service de réclamation... Qui à priori n'existe pas selon leurs collègues...
A améliorer leur service réclamation... Et le retracage car pour la partie de la Suisse il est possible... Mais pas pour la Belgique... Mon destinataire m'a confirmé qu'il est arrivé le 10Aout24.

23 de julho de 2024
Opinião espontânea

Opinião sobre Cebeo NV


Classificada 1 em 5 estrelas

Defect Hikvision kh6320 monitor

Hallo, ik heb onlangs de KH6320 wte2 via uw distributeur Stock
-Pro gekocht en het apparaat lijkt defect. Of met andere woorden de electrische distributeur flikkert niet wanneer deze aangesloten is. Hij is wel terug te vinden op Sadp and Ivms4200...maar deze IS onvindbaar voor het kis720ey kit. Gaarne uw bericht voor één vlugge en alternatieve oplossing. Groeten Hugo VD

3 de julho de 2024
Opinião espontânea

Opinião sobre Stock Pro


Classificada 1 em 5 estrelas

Le produit contient un problème

Le produit contient un problème. Je vous ai envoyé un message la semaine passée et j'attends toujours le retour...

3 de julho de 2024

Resposta da Stock Pro

Malheureusement, les dernières prises de contact retrouvées avec notre service client datent de mars et de mai... A ce jour, notre service client n'a rien reçu d'autres comme demande vous concernant. Merci de prendre contact avec notre service client via le formulaire de contact sur notre site afin que celui-ci puisse prendre votre dossier en charge

Opinião sobre Hikvision


Classificada 1 em 5 estrelas

Hikvision- LAMENTABLE service client/technique...

J'ai acheté récemment un kit vidéo/ parlophone et j'ai un problème technique. J'ai envoyé un courriel à leur support technique en Belgique et cela fait trois (3) semaines sans aucun retour. Le kit valait quand même +450,00 eur. Triste attitude de considérer leur client de la sorte...

19 de maio de 2024
Opinião espontânea

Opinião sobre Stock Pro


Classificada 4 em 5 estrelas

Bonne réception de la commande même…

Bonne réception de la commande même sans avertissement de la date de livraison. 🙄😉

29 de março de 2024

Resposta da Stock Pro

Merci pour votre retour. Cela dépend des transporteurs utilisés par nos différents partenaires vendeurs, mais nous y travaillons avec eux pour améliorer tout cela 😉

Opinião sobre Saas Fee


Classificada 1 em 5 estrelas

Service client incompétent et désagréable

Nous sommes passés à leur bureau pour demander la carte Saastal card pour bénéficier des ristournes sur la station de ski et le garçon qui nous servait me demandait des documents que je lui ai transmis et il a rétorqué que c'étaient des faux malgré qu'ils venaient de leur service...
Il a donné des coups de téléphone et j'ai attendu et attendu et finalement après une très longue attente je lui ai demandé si tout était en ordre et il devait encore donner d'autres coups de téléphone... Finalement, je lui ai dit que je partais en lui demandant qu'il fasse le nécessaire. Il m'a demandé quels étaient les noms des personnes qui m'accompagnait et je lui ai répondu que tout était dans leurs documents de réservation ainsi que les échanges de courriels.
J'y suis passé plus tard et le gamin avait disparu et ces collègues m'ont communiqué que les cartes étaient prêtes et sans aucune excuse. Vraiment triste de recevoir les clients ainsi...
J'ai pu ressentir que les francophones ne sont pas appréciés/ bienvenues ici ainsi que sur la station. Donc, je n'y mettrai plus un pied!! A fuir...

26 de março de 2024
Opinião espontânea

Opinião sobre United Airlines


Classificada 1 em 5 estrelas

Disastrous service at the passport…

Disastrous service at the passport control (and luggage serrvice).
I would like to take the opportunity with the fact that during my recent travelling to the USA, it was a nightmare regarding the Passport control and the luggage service at the Newark Liberty International Airport and the Washington Dulles International Airport.
Find below my disastrous experiences of their Passport controls for both airports and luggage service for Newark Airport.
I had during my flight back from Panama to Belgium (Europe) a connecting/transit flight at the Newark Airport on August 22th 2023.
My plane arrived at 3:37 pm at the Airport of Newark and thus for connecting flights I had to pass the passport control counter, which I already did in Panama, and thereafter to take my luggage which was on the belt and deliver it to another luggage counter for deposit and I had to go again through the security gate as in Panama… (BTW, Does it make sense to recheck these lugages as they were stored in cargo hold from the Panama plane and with no human interaction…?)
When leaving the plane, I arrived at the lane to register for the passport control. I got at the same time a text message from United Airlines announcing ‘ Flight UA999 to Brussels departs from Gate C123 at 6:35 pm. It takes about 79 minute(s) to get to Gate C123’…
I checked on the screen at the entrance of the lanes about the waiting time and there was no information but there were about 10 lanes in total to go through to reach the passport counter, each lane with a distance of around 100 meters full of passengers.
I started waiting in the queue at 4:02 p.m. and it took about 65 minutes to go through only 3 lanes, so it was already 5:07 pm.!!! BTW, knowing that the boarding of my next plane was at 5:45 pm., i was sure to miss my connecting flight but i was patient and staid in the lane, and it took 30 min. to do 1,5 additional lanes, it was 5:37 pm. So I had still 5,5 lanes to go, so I had a plan B and I spoke to an officer, Mrs. Perrazi and she said that she had no importance about our waiting time and she didn’t take care about the fact that I/we would miss my/our next plane. I asked her if there was a Fastlane and also no reply from her on my request... So, finally I had no choice and due to necessity for catching my next plane, I was able to jump 5 lanes… I asked to Mrs. Perrazi to speak with her manager and she answered that there was nobody and that I should send my complaint to the USA government with a broad laugh… We were astonished about her way of treating the passengers that way and no help, neither support from her... to help embarrassed people who will miss their connecting flight.
Finally, I went to the passport control and the men on the counter asked me where I was going and I replied ‘desperately going home’ and he stamped my passport.
Next step, I had to collect my checked-in luggage. I came to the right luggage belt station and asked a (lady) supervisor if the luggages coming from the Panama flight were already on the belt and informed her that I couldn’t find my luggage… She answered me on an impolite tone that I stayed probably too long in the duty free area. Again, I was astonished how the passengers are treated here in the USA...

21 de agosto de 2023
Opinião espontânea

Opinião sobre Orange Belgium N.V./S.A.


Classificada 1 em 5 estrelas

Réseau mobile et service clientèle cata !!!

Leurs réseaux internet et mobile sont catastrophiques et ce depuis 8 mois sur Liège et j'oublie leur service clientèle qui vous coupe la conversation téléphonique... ainsi qu'une réclamation qui avait disparu ds leur système informatique...
Prenez Mobile Viking, vous serez heureux du changement et à tout niveau. 😉🏂

25 de março de 2024
Opinião espontânea

Opinião sobre CBP


Classificada 1 em 5 estrelas

Disastrous waiting time for passport control in thé USA !!!!

I would like to take the opportunity with the fact that during my recent travelling to the USA, it was a nightmare regarding the Passport control and the luggage service at the Newark Liberty International Airport and the Washington Dulles International Airport.
Find below my disastrous experiences of their Passport controls for both airports and luggage service for Newark Airport.
I had during my flight back from Panama to Belgium (Europe) a connecting/transit flight at the Newark Airport on August 22th 2023.
My plane arrived at 3:37 pm at the Airport of Newark and thus for connecting flights I had to pass the passport control counter, which I already did in Panama, and thereafter to take my luggage which was on the belt and deliver it to another luggage counter for deposit and I had to go again through the security gate as in Panama… (BTW, Does it make sense to recheck these lugages as they were stored in cargo hold from the Panama plane and with no human interaction…?)
When leaving the plane, I arrived at the lane to register for the passport control. I got at the same time a text message from United Airlines announcing ‘ Flight UA999 to Brussels departs from Gate C123 at 6:35 pm. It takes about 79 minute(s) to get to Gate C123’…
I checked on the screen at the entrance of the lanes about the waiting time and there was no information but there were about 10 lanes in total to go through to reach the passport counter, each lane with a distance of around 100 meters full of passengers.
I started waiting in the queue at 4:02 p.m. and it took about 65 minutes to go through only 3 lanes, so it was already 5:07 pm.!!! BTW, knowing that the boarding of my next plane was at 5:45 pm., i was sure to miss my connecting flight but i was patient and staid in the lane, and it took 30 min. to do 1,5 additional lanes, it was 5:37 pm. So I had still 5,5 lanes to go, so I had a plan B and I spoke to an officer, Mrs. Perrazi and she said that she had no importance about our waiting time and she didn’t take care about the fact that I/we would miss my/our next plane. I asked her if there was a Fastlane and also no reply from her on my request... So, finally I had no choice and due to necessity for catching my next plane, I was able to jump 5 lanes… I asked to Mrs. Perrazi to speak with her manager and she answered that there was nobody and that I should send my complaint to the USA government with a broad laugh… We were astonished about her way of treating the passengers that way and no help, neither support from her... to help embarrassed people who will miss their connecting flight.
Finally, I went to the passport control and the men on the counter asked me where I was going and I replied ‘desperately going home’ and he stamped my passport.
Next step, I had to collect my checked-in luggage. I came to the right luggage belt station and asked a (lady) supervisor if the luggages coming from the Panama flight were already on the belt and informed her that I couldn’t find my luggage… She answered me on an impolite tone that I stayed probably too long in the duty free area. Again, I was astonished how the passengers are treated here in the USA...
Finally 10 min later, and even if on the dashboard there was no information anymore about the Panama flight. It was precisely 5:47 p.m. when my luggage came on the belt. So, taking into account that the plane arrived at 3:37 p.m., it took more than 2h10 or 130 min. to get your luggage service to dispatch them on the belt.FYI, In Belgium they do it in a time span of 30 min. for getting the luggage and passing the passport control, this last one is digitalized. May be an idea to improve your USA passport control system.
And the 2nd question that raised me up, is it normal that the USA luggage service takes more than 2 hours before being dispatched and available for the passengers. Are all these hassles necessary for transit flights as the passport agent took 30 seconds with his question and I had to wait more than 3 hours taking into account if I stayed (not jumping the 5 lanes) in the lane. This is far away from the prediction from United Airlines where this would take only 79 minutes waiting time for reaching the departure gate C123 ... So, I collected, as quick as I could my luggage and ran to the C123 gate to catch my flight UA999. This task was still 12 min. running with my luggages and plus going through the security check ...
So, it is my horrible experience regarding my USA transits at the Newark Liberty International Airport and I had the same disaster when I arrived on July 18th with flight reference UA 3202 at the Washington Dulles International Airport.
Also a lot of other passengers informed me at Newark Airport that they had the same disastrous stories at the airports in Miami, JFK, Chicago a.o. USA airports....
I hope to impove this waste of waiting time in the USA airports...

22 de agosto de 2023
Opinião espontânea

Opinião sobre Newarkairport


Classificada 1 em 5 estrelas

Disastrous service at the passport control (and luggage serrvice).

I would like to take the opportunity with the fact that during my recent travelling to the USA, it was a nightmare regarding the Passport control and the luggage service at the Newark Liberty International Airport and the Washington Dulles International Airport.
Find below my disastrous experiences of their Passport controls for both airports and luggage service for Newark Airport.
I had during my flight back from Panama to Belgium (Europe) a connecting/transit flight at the Newark Airport on August 22th 2023.
My plane arrived at 3:37 pm at the Airport of Newark and thus for connecting flights I had to pass the passport control counter, which I already did in Panama, and thereafter to take my luggage which was on the belt and deliver it to another luggage counter for deposit and I had to go again through the security gate as in Panama… (BTW, Does it make sense to recheck these lugages as they were stored in cargo hold from the Panama plane and with no human interaction…?)
When leaving the plane, I arrived at the lane to register for the passport control. I got at the same time a text message from United Airlines announcing ‘ Flight UA999 to Brussels departs from Gate C123 at 6:35 pm. It takes about 79 minute(s) to get to Gate C123’…
I checked on the screen at the entrance of the lanes about the waiting time and there was no information but there were about 10 lanes in total to go through to reach the passport counter, each lane with a distance of around 100 meters full of passengers.
I started waiting in the queue at 4:02 p.m. and it took about 65 minutes to go through only 3 lanes, so it was already 5:07 pm.!!! BTW, knowing that the boarding of my next plane was at 5:45 pm., i was sure to miss my connecting flight but i was patient and staid in the lane, and it took 30 min. to do 1,5 additional lanes, it was 5:37 pm. So I had still 5,5 lanes to go, so I had a plan B and I spoke to an officer, Mrs. Perrazi and she said that she had no importance about our waiting time and she didn’t take care about the fact that I/we would miss my/our next plane. I asked her if there was a Fastlane and also no reply from her on my request... So, finally I had no choice and due to necessity for catching my next plane, I was able to jump 5 lanes… I asked to Mrs. Perrazi to speak with her manager and she answered that there was nobody and that I should send my complaint to the USA government with a broad laugh… We were astonished about her way of treating the passengers that way and no help, neither support from her... to help embarrassed people who will miss their connecting flight.
Finally, I went to the passport control and the men on the counter asked me where I was going and I replied ‘desperately going home’ and he stamped my passport.
Next step, I had to collect my checked-in luggage. I came to the right luggage belt station and asked a (lady) supervisor if the luggages coming from the Panama flight were already on the belt and informed her that I couldn’t find my luggage… She answered me on an impolite tone that I stayed probably too long in the duty free area. Again, I was astonished how the passengers are treated here in the USA...

22 de agosto de 2023
Opinião espontânea

Opinião sobre Le Site de Vente du Guide Hachette des Vins


Classificada 1 em 5 estrelas

Guide Hachette, Vivino, tromperie des clients

Very poor flat wine...
J'ai acheté via vivino.com 10 bout. De vin Calvimont 2021 en blanc avec une banderole Guide Hachette 2023 et la qualité est très pauvre pour le prix de 14e/b... Et classé par Vivino à 4.2 sur 5....
La triste nouvelle dans ces histoires de prix Guide Hachette, le viticulteur puise dans les cuves qui n'ont pas de limite au niveau de la quantité dispo et cela donne une connotation très négative à du G Hachette. Avis, G Hachette devrait mettre à la disposition du viti des banderoles numérotées en fonction du nombre des bouteilles dispo du mêmes fût inox et donc de la même qualité que le GH a dégusté concernant les récompenses. Cela devient malheureusement de la tromperie des clients..Triste approche commerciale de G Hachette et Vivino.... J'ai toujours une bouteille que je peux vous faire parvenir car c'est vraiment un vin plat, sans goût ni arômes... ☹️👎
Le chât. Lacaussade St Martin est 1/2 moins cher et 10 fois meilleur. 😉👌J'ai rayé le G Hachette de mon mobile car publicité mensongère!!!

30 de maio de 2023
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Opinião sobre Mediamarkt BE


Classificada 1 em 5 estrelas

MediaMarkt refusait la garantie...

J'ai acheté un PC Lenovo Août 2022 chez Mediamarkt (MM) et il fonctionnait bien sauf en 01/23 une touche de mon clavier à quitté son logement. De ce fait, et étant donné que la garantie était toujours d'application ( 24 mois) je me suis rendu au comptoir MM, service réparation où on m'a communiqué que la pièce était sous garantie.
Donc, MM a envoyé mon PC à leur centre de réparation en Hollande et par surprise ce centre m'a envoyé un devis pour réparation. Que j'ai dû accepter car je n'avais pas le choix... et que soi-disant selon leur centre j'avais maltraité mon PC...des crevasses et fissures...
De ce fait, j'ai pris contact avec le service juridique de Test Achat (TA) et il m'a confirmé que la garantie était bien valide pour cette pièce. TA leur a envoyé 2 courriers dont jamais de retour de MM.
Donc fin mai, je me suis rendu chez MM car entre temps il m'avait envoyé 3 messages en disant que mon PC réparé était disponible et que je pouvais le 'ramasser, terme de MM'. Je me suis rendu chez MM et il voulait me faire payer la réparation... Je leur ai répondu que cela faisait 4 semaines que TA avec écrit par 2 reprises à leur service juridique et qu'on n'avait toujours pas de retour et que TA m'avait dit de ne pas payer car la garantie devrait fonctionner.
Finalement, et après longue attente et plusieurs appels téléphoniques, ils m'ont répondu que je pouvais récupérer mon PC sans frais ...
Merci Test Achat pour votre efficacité 👍✌️

30 de março de 2023
Opinião espontânea

Resposta da Mediamarkt BE

Bonjour Hugo, merci pour votre message! Nous sommes désolés que vous aviez fait une telle expérience avec notre service. Vous pouvez nous contacter avec ce formulaire de contact (https://www.mediamarkt.be/fr/shop/contact.html) pour que nous puissions régler votre situation. Cordialement, Aaron, Team Media Markt

Opinião sobre Nouvelair


Classificada 1 em 5 estrelas

NOUVELAIR à éviter et aucune parole, services DÉSASTREUX.

J'ai réservé un ticket d'avion avec référence du vol BJ 543 chez Nouvelair pour un déplacement de Paris vers Monasir (Tunisie), le 5 avril 23 vers 16h45. Le vol a eu 8h15 de retard car l'avion initial avait un défaut technique. Donc, nous avons quitté le 6 vers 1h00 du matin.
Nous avons seulement été averti un peu avant 16h45 du retard. Le vol s'est bien passé.
Une semaine après, j'ai déposé plainte à NOUVELAIR et ils m'ont promis un remboursement à hauteur de 100e, que j'ai accepté.
J'ai envoyé des copies de mes documents p.ex. carte d'embarquement, mon Iban etc. etc.
Je leur ai demandé un accusé de réception que je n'ai jamais reçu. Cela fait plus d'un mois et aucun remboursement ni retour de renseignement...

J'ai fait la semaine passée appel à la DGAC pour dénoncer cette compagnie car il y a une lacune déplorable dont leur management ne tient pas sa parole au niveau d'un remboursement de 100,00e, pourtant confirmée par un membre de leur personnel, cela montre bien leur m'enfoutisme au niveau des lois et des règles en Europe....
Et finalement, Nouvelair m'a remboursée 400 euros en 12/2023... Je les ai relancés à plusieurs reprises.

6 de abril de 2023
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Opinião sobre Goldcar


Classificada 1 em 5 estrelas

External quality of thé car has a lot of irregularities in thé original rental contract. Pléase check in détail when taking thé car.

As usual, it's still à nightmare when taking thé rental car with thé fact that a lot of Damages or scratches are not on thé original contract. And as a rental guest, WE have to inform all thé irrégularities with thé external quality of it.
I am already your client since 15+ years and your company is still not improving comparéd to other car rental companies.... We may conclure that this is a lack of vision or stategy from your leadership team. Poor team.

7 de outubro de 2022
Opinião espontânea