Kevin Howard

Reino Unido

Opiniões

Opinião sobre AXA UK Car and Home


Classificada 5 em 5 estrelas

Excellent Website is so easy to use and navigate…

Website is so easy to use and navigate around and no admin fees for making changes to your policy

13 de março de 2026

Resposta da AXA UK Car and Home

Hi Kevin,

We're happy to hear that our website is easy to use and navigate. Thanks for the positive feedback!

Have a great day!

Keyrthigan
AXA Customer Service Team

Opinião sobre John Lewis


Classificada 1 em 5 estrelas

Bought Creed Aventus

Bought Creed Aventus, and when it arrived it was damaged and leaking. Not the best experience .
Just had John Lewis on the phone to say there is nothing they can do even though they were given proof of damage !!!!
Will not use them again
£220 out of pocket!!!!!

27 de maio de 2025

Resposta da John Lewis

Hi Kevin, thanks for your review. I'm sorry to hear about the condition in which your order arrived. I can appreciate how frustrating this must've been! I've set you an email to get some further information, so we can discuss further. ^Amy

Opinião sobre AXA UK Car and Home


Classificada 5 em 5 estrelas

Excellent service

Excellent service , policy changed in 2 mins and no admin fee for changing my car

19 de fevereiro de 2025

Resposta da AXA UK Car and Home

Hi there, Kevin.

Thank you for leaving us your feedback on your experience.

It's great to hear that you've experienced an excellent service when making a change of vehicle on the policy and found the change quick to do.

Take care,

Adam,
AXA Customer Service Team.

Opinião sobre Marine Super Store

Opinião sobre likewize.com

Opinião sobre Yodel by InPost

Opinião sobre Domino's Pizza

Opinião sobre Toolstation

Opinião sobre Poltronesofa


Classificada 1 em 5 estrelas

Love my new sofa

Love my new sofa , unfortunately due to attitude of Manager and service from the Dundee Branch i would never go back or recommend to anyone. Firstly after leaving Branch happy with my new purchase i read over paperwork to find that i'd been overcharged . Went back to Branch to speak with Manger to have nothing but sarcasim and rude attitude . If i didn't like the sofa so much i would have cancelled my order . Sofa arrived few weeks earlier than advised, we weren't ready to accept so early but was told that they can only hold it for 7 days . Payment had to be made 2 days before delivery . Called to make payment, payment wasn't going through due to card machine . Was advised staff would call back. Lady called back within the hour to advise payment had gone through. She had written card number down without advising me . I did inform her that i wasn't happy that she done that. Sofa Delivered promptly on date agreed , delivery company called before hand to advise on way . We patio doors into kitchen that leads to double door to living room. The guys advised would get through front door which lead in my coat stand being broken. After all this is was happy that sofa was in my house and wouldn't have to deal with this company again. Unfortunately NOT . We had to call them as 2 payments of over £1000 had come from my bank account. This again caused stress as we had to go through bank to release funds back on my card before any Direct Debits tried to come from my bank. We now have a problem with one of the cushions of our sofa that we have got to send in picture so our saga continues . This company is a Joke and certainly will not get any recommendation from myself.

14 de fevereiro de 2019
Opinião espontânea

Resposta da Poltronesofa

Good Morning Mr Howard,

Thank you for taking the time to leave us your review.

I am sorry to hear that you are unhappy with the service you received from the store and that you were over charged. I am also sorry to hear that your coast stand was damaged on delivery and that you are unhappy with a cushion on the sofa. I would like to get this fed back to Store Management and our Aftercare Team to be looked into for you.

Please may you send your customer number or alternatively your postcode along with the first line of your address to ChiefExecutivesOffice@scs.co.uk

Please include the name and date of your review in the email.

Kind regards, Hollie

ScS Social Media Team.

Opinião sobre O2