David Davis

I moved into a brand new shared ownership flat in 2019. Ever since I moved in the skylight at the top of the stairs has leaked whenever it rains. The builders carried out a repair, but this did not work. This leak has caused paint to bubble and flake off and mould running down the walls. BPHA have repeatedly sent out the wrong tradesmen to attempt to resolve this. When will this be repaired and redecorated?

Had a query which was dealt with via chat, but dealt with very quickly and also advised of a better plan for the same cost.

I joined the new Energie fitness when it first opened up in Brooklands Milton Keynes and after the month trial decided it wasn't for me, so cancelled the membership in line with their cancellation policy. Out of the blue I receive an email from a debt collection agency Argentum Capital Partners saying I owed Energie Fitness Brooklands £93.99! I immediately telephoned and was informed by the manager that this has happened to a lot of people and after going through my details agreed that I owed nothing. Yet I continue to receive threatening emails from Argentum Capital Partners. This is Energie Fitness Brooklands error and not mine, so why am I having to sort this out!

I have been reporting a leaking skylight for nearly 2 years now and to date this has still not been rectified.
The plaster from the constant leaking is damaged and mould is forming on the damp plaster.

Having now as requested emailed their "wecare" with proof of purchase, over a week ago and to date no response received. It seems they are quick to respond to trustpilot reviews, but not so to emails

Having repeatedly asked for a replacement SD card to prevent scrapping the Toniebox as anyone reading these reviews can see the company are not interested in providing support. At no time has a request been made to replace or repair under warranty as this ran out with Argos a month outside their warranty period. A request for a replacement sd card has been made with the offer to purchase, but this company are not interested in doing so, so before any of you purchase be warned!

As can be seen by previous replies this company are not interested is supporting when a problem arises. In this day and age all companies should be supporting ways in which to improve our planet and not throw away items that are repairable. Their reluctance to provide a new sd card with the programme endorses their view to dispose rather than repair. Even offers to purchase the sd card are refused. What does it matter if the receipt is not to hand when an offer to purchase the sd card is made. Before making a purchase from this company, read the negative reviews!

Further to my previous review, in this day when we should be saving the planet and looking to repair faulty goods instead of throwing an item away which in all essence is a simple fix. Software is so easy to make available and the offer to purchase a replacement sd card with the programme was refused. This company is not interested in saving our planet. Just check out all the issues on reddit others have experienced.

A month out of its warranty, my 5 year old granddaughters Toniebox stopped working when adding a new character. All efforts to connect to the wifi failed as did the hotspot option. My daughter asked me (an engineer with 50 years of experience) to investigate and my attempt to connect via wifi and hotspot also failed. Customer support just gave me the links on how to connect which had already been attempted. Further investigation revealed that others have had the same issue and it was the micro SD that caused the fault.
I conveyed this to the support team and asked for the a copy of the software to reinstall to which they refused. I asked to purchase a new sd card with the programme to which they refused. How very disappointing for my 5 year old granddaughter who has 5 characters of which only 2 have worked.

Acceptable, but not great.
I ordered an 8x6 Forest Beckwood Apex Shed Shiplap Double Doors Windowless. On assembly one of the panels, the shiplap would not line up no matter where I tried. Another panel the top shiplap board was not fitted correctly and there is a gap between that an the next board.

I have been trying to obtain the 25% tax free and have the balance of my worksave pension transferred and this has taken 6 months to resolve. Id previously spoken to customer support explaining what I wanted to do but still 6 months to complete! Today I receive a secure message saying that they are unable to make the transfer, yet the transfer was completed over a week ago. They do not appear to know what they are doing.

Just received a Parking Charge Notice even though I paid for parking and fortunately still had the ticket so it will be difficult for them to dispute.
I parked in the carpark for a Fathers Day treat from my daughter.
It is the audacity of this company to randomly send out these notices. Clearly their system is faulty and the company should be investigated.

Placed an order for 3 items and delivery was split between Evri and Royal Mail. Evri delivered, but left at wrong location, Royal Mail returned to sender as address was incomplete. Check website and it seems when I searched for my Company Name and address, this is shown, but when the order is made out the company name was omitted so the delivery companies did not know exactly where to leave my items. Emailed via website regarding Evri delivery and received a response. Tried to email regarding Royal Mail returned to sender and email is not working on website so I have no way to contact and rectify this.

Excellent Service. Bought a digital download of Office 2019 and followed the instructions to install and register and everything worked like a dream.

Delivered on time and in good condition, which is more than can be said for Hermes appalling service.

Ordered a Galaxy S8 case and received a S8+ case instead.
Not getting any response from my emails of through the Facebook page.
Surprising to see the company has time to respond to trust pilot comments though.
I would telephone to complain but there is no number to call!