Mr Veselin Valov

Hi Veselin,

I'm really sorry to hear that your delivery has been lost — that’s incredibly frustrating and not the level of service you should expect. We take situations like this seriously and want to make sure it’s properly investigated.

Hi Veselin,

I'm really sorry to hear your parcel was delivered six houses down the street instead of to your correct address—that’s incredibly careless and puts your item at risk of being lost or taken. You should be able to trust that your delivery will arrive where it’s meant to, not be left for you to track down yourself. I would really like to have a look into this for you. Please could you email trustpilot@yodel.co.uk  with the full name on the parcel, delivery address with postcode, contact & tracking number.

Thank you,  
Team Yodel.

Good afternoon, thank you for taking the time to leave us a review. We appreciate you sharing your experience. We're sorry the valuation fell short and for any dismissive impression given.

To discuss your concerns further, I will be in contact shortly.

Kind regards,
Lydia

I am sorry to learn that you have had a poor experience. May I please request for the vehicle registration to be sent to seama.sandal@dwv.co.uk so I can look into this further.
Thank you

Good Afternoon
Thank you very much for your review
Regards
Michelle