Service despite guarantee expired.
I bought my battery operated upright vaccum cleaner
5 years and 9 month ago.
I have been very impressed with the efficiency of my cleaner.
Yesterday the power cord broke so I contacted customer service to order a new one.
Imagine my delight when I was adviced that they would provide a new one free of charge with nothing to pay.
Today I have had a message from the carrier that it will be delivered this afternoon!Fantastic service thank you!