Resposta da libgen.cx
Thank you!
GL
Georgina Laux
Reino Unido
Opiniões
Opinião sobre libgen.cx
Opinião sobre Back Market - United Kingdom
Just awful
If I could, I would give zero stars. The way Back Market messed up things and failed to communicate about the issue, is beyond awful, and it was actually one of the worst online shopping/customer service experiences I've ever had in my life.
24 de dezembro de 2021
Opinião espontânea
Resposta da Back Market - United Kingdom
Hello Georgina,
Thank you for your review.
I am so sorry to hear that you are not satisfied with your order.
Do not worry: we're here to help. We fully stand behind our 30-day trial period and 1-year warranty so if something is not how you expected, you should reach out to your seller about it so they can arrange for a refund, replacement, or repair.
You can do so from your online customer's account
- My Orders
- Contact seller for help.
We would love the opportunity to turn your customer experience into a great one and discuss your order.
Unfortunately, I don't see any order information here, so do not hesitate to update your review with your order number so I can personally take a look at it and get in touch with you.
Thank you for your understanding and your kind cooperation!
Best regards,
Opinião sobre Buy-Keys.com
Opinião sobre Higher Nature
Resposta da Higher Nature
Dear Georgina,
Thank you for the 5 stars.
Highernature