PB

Paul Boylin

Reino Unido

Opiniões

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Opinião sobre Domestic & General - UK

Classificada 5 em 5 estrelas

Very good service

14 de julho de 2022

Resposta da Domestic & General - UK

Hello Paul

Thank you for taking the time to reach out to us and share your wonderful review with us. We are delighted to hear of the great service you had received. Customer satisfaction is very important to us and we aim to help all our customers when they need us, as we continue to strive to improve our services

Glad to hear and know your appliance is in good working order and you are happy with the service.

Your comments will be passed to the relevant teams to be taken onboard. If you need further help you can always reach us via Facebook, Twitter and Instagram live chat.

Thank you,
Freddy
D&G Team

Opinião sobre Utilita

Opinião sobre Hastings Direct

Opinião sobre Utilita

Classificada 5 em 5 estrelas

I had to ring up at least six times to…

I had to ring up at least six times to get to some one I could talk to and when I finely got through I got it sorted. As being a disabled customer of yours for some years now I still have not received any of the payments for warm home discount as yet so me and my wife are thinking of changing our energy supplier as of next year

3 de dezembro de 2020
Opinião espontânea

Resposta da Utilita

Hi Paul,

The warm home discount payments go onto your meters between 11th and 18th December and then between the 15th and 22nd of january as stated in your confirmation letter if you were awarded it this year.
Thank you for your feedback.

Debby.